Innovative Collaboration Can Empower Law Enforcement with Unprecedented Access, Situational Awareness, and Streamlined Information Flow for Faster, Better-Informed DecisionsNEW YORK, Aug. 5, 2024 /PRNewswire/ -- Carbyne, a global leader in public safety technology, today announced a promising collaboration with global public safety technology leader Axon, a trusted provider of real-time crime center technology for public safety. Carbyne and Axon will integrate Carbyne's advanced 9-1-1 caller data into the Fusus by Axon platform and Fusus by Axon's real-time security camera feeds and sensors into Carbyne's Cloud-Native Call Handling Solutions. This integration creates a seamless flow of critical information for the customer, enhancing emergency response and situational awareness for law enforcement and public safety agencies.In emergency situations, every second counts. According to the Federal Communications Commission (FCC), reducing 9-1-1 response times by just one minute could save as many as 10,000 lives annually. By integrating Carbyne's Next Generation9-1-1 caller data with the robust capabilities of the Fusus by Axon platform, this collaboration will aim to bridge information gaps and expedite response times.Enhanced Emergency ResponseCarbyne's platform leverages artificial intelligence (AI) to enable faster, more efficient emergency resolution with features like live two-way translation of non-English calls, prioritization of calls based on their urgency, and the integration of AI virtual assistant to handle non-emergency calls

NEW YORK, Aug. 2, 2024 /PRNewswire/ -- Carbyne, a global leader in public safety technology, today added advanced audio functionality to its Universe OTT emergency call management solution. This update includes live audio and real-time AI-based translation and transcription capabilities, aiming to improve efficiency and accuracy in emergency response.Improving Efficiency and Precision for Call TakersCarbyne Universe, known for handling rich media inputs such as video, audio, and precise location data, now offers a more comprehensive toolset for emergency call centers. The integration of live audio and AI-based chat and one-way voice translation and transcription allows call takers to receive, record, and playback critical audio data seamlessly, enhancing effective communication and detailed documentation.Currently, many PSAPs rely solely on human translators, leading to prolonged response times for non-English calls—sometimes as much as a 125% delay in call handling times. With Audio in Universe, the system can identify supported languages automatically and translate the caller's words within seconds, assisting emergency telecommunicators in promptly responding to non-English calls.The automatic one-way audio translation feature offers a major improvement for operations in PSAPs around the country. Two-way audio translation is currently in testing and will hit the market soon

NEW YORK, June 28, 2024 /PRNewswire/ -- Carbyne , a global leader in public safety technology, has announced a strategic partnership with Exacom, which pioneered the first cloud-native logging recorder suite for public safety. With this collaboration, Carbyne's APEX call handling solution integrates with Exacom's HindSight multimedia recording platform through Carbyne's robust Data API and NENA's i3 protocol to enable seamless recording.Leveraging the power of AWS (Amazon Web Services), both Carbyne and Exacom are committed to delivering state-of-the-art, cloud-native solutions designed to revolutionize public safety communications. The integration will allow emergency response teams to benefit from more reliable, scalable, and secure logging and recording capabilities, helping capture critical data.Benefits of Cloud-Native Software for Public Safety:Scalability : Cloud-native platforms can easily scale up or down based on demand, providing consistent performance even during peak times.: Cloud-native platforms can easily scale up or down based on demand, providing consistent performance even during peak times. Reliability : Enhanced uptime and disaster recovery capabilities minimize the risk of data loss, crucial for emergency response operations.: Enhanced uptime and disaster recovery capabilities minimize the risk of data loss, crucial for emergency response operations. Security : Advanced security measures inherent in AWS infrastructure help protect sensitive data from cyber threats.: Advanced security measures inherent in AWS infrastructure help protect sensitive data from cyber threats. Flexibility : Cloud-native solutions enable seamless updates and integrations, keeping public safety systems current with the latest technological advancements.: Cloud-native solutions enable seamless updates and integrations, keeping public safety systems current with the latest technological advancements