Likewize

Likewize

Provides technology protection and support services

About

Likewize provides protection solutions for technology disruptions, catering to a wide range of clients including major brands, telecommunications companies, and banks. The company operates in over 30 countries and addresses around 250 million tech-related issues each year, which include lost, stolen, or damaged devices, as well as malfunctioning technology and user support needs. Likewize's services encompass insurance, warranties, repairs, trade-ins, recycling, and premium tech services. By partnering with large corporations and serving end-users directly, Likewize generates revenue through these offerings. The company's goal is to make every tech problem easy to resolve, ensuring that customers experience uninterrupted lives.

Company Stage

Acquired

Employees

1,001-5,000

Industries

Consumer Software, Financial Services, Consumer Goods

Total Funding

$550.6M

Headquarters

Southlake, Texas

Founded

1997


Simplify Jobs

Simplify's Take

What believers are saying

  • Genstar Capital's majority stake boosts Likewize's innovation and market expansion potential.
  • The Bristol innovation lab investment enhances AI and machine learning capabilities for customer service.
  • Partnership with Newegg creates new revenue streams through protection plan add-ons.

What critics are saying

  • Increased competition in AI-driven customer service could challenge Likewize's innovation efforts.
  • Revived trade secrets case against Brightstar may lead to legal and financial issues.
  • Potential regulatory changes in insurance could impact Likewize's business model.

What makes Likewize unique

  • Likewize offers comprehensive tech protection solutions across insurance, warranties, and repairs.
  • The company operates in over 30 countries, addressing 250 million tech issues annually.
  • Likewize partners with major brands, telcos, and banks, enhancing its market reach.

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Growth & Insights
Headcount

6 month growth

-10%

1 year growth

-10%

2 year growth

16%

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