Zingtree

Zingtree

AI agent builder for complex support

About Zingtree

Simplify's Rating
Why Zingtree is rated
C+
Rated D+ on Competitive Edge
Rated A on Growth Potential
Rated C on Differentiation

Industries

Consumer Software

Enterprise Software

AI & Machine Learning

Company Size

11-50

Company Stage

Series A

Total Funding

$15M

Headquarters

Larkspur, California

Founded

2014

Overview

Zingtree provides a platform for creating AI agents that assist in complex customer support scenarios. Their product allows businesses to generate AI agents that can understand and respond to customer inquiries using natural language. These agents can be deployed across various communication channels, ensuring that customers receive accurate and timely resolutions. Zingtree stands out from competitors by offering a system that integrates real-time data from backend systems, which helps maintain compliance and control over AI decisions. The company's goal is to simplify the support process for both agents and customers, making it easier to navigate through various support paths and ensuring high-quality interactions.

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Simplify's Take

What believers are saying

  • Partnership with AVANT expands Zingtree's international client base.
  • AI CX toolkit launch positions Zingtree for growth in the AI-driven CX market.
  • Potential fundraising could boost product development and market expansion.

What critics are saying

  • Emerging AI startups may erode Zingtree's market share.
  • Stricter EU regulations pose data privacy compliance challenges.
  • Economic downturns could reduce spending on customer experience tools.

What makes Zingtree unique

  • Zingtree launched CX Answers and Actions to enhance customer experience automation.
  • Partnership with AVANT enhances Zingtree's global reach and contact center operations.
  • Focus on AI-driven solutions aligns with growing demand for customer service efficiency.

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Funding

Total Funding

$15M

Meets

Industry Average

Funded Over

1 Rounds

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Meet Average

Industry standards

$15M
$8.2M
Discord
$15M
Canva
$15M
Zingtree
$30M
Kalshi

Benefits

Comprehensive Health Benefits

401K plans

Paid Parental Leave

Unlimited Paid Time Off

Flexible Remote Work

Co-Working Reimbursement

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

0%

2 year growth

21%
PR Newswire
Apr 30th, 2024
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps

PALO ALTO, Calif., April 30, 2024 /PRNewswire/ - Zingtree, a leading AI-powered customer experience (CX) automation platform, today announced the launch of its AI CX toolkit: CX Answers and CX Actions.

U.S. Securities and Exchange Commission
Feb 1st, 2024
SEC FORM D

The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.

EIN News
Nov 28th, 2022
Zingtree Teams up with AVANT to Deliver Enhanced Contact Center Operations to its Global Partners

AVANT is proud to partner with Zingtree to offer our clients around the world innovative software solutions designed to help improve call center operations.”

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