Overview

Reputation provides a platform that helps businesses monitor and enhance their online reputation. The platform uses artificial intelligence to analyze both public and private feedback from various sources where customers share their opinions, such as social media, review sites, and forums. By processing this data, Reputation identifies trends and insights that companies can use to improve their brand image and customer satisfaction. Unlike other reputation management services, Reputation focuses on real-time data analysis, allowing businesses to respond quickly to customer feedback and maintain their brand promise. The goal of Reputation is to enable companies to effectively manage their reputation and ensure they meet the expectations of their customers.

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Simplify's Take

What believers are saying

• Integration with Microsoft Dynamics 365 provides a competitive edge in customer experience management.
• Joe Burton's appointment as CEO could drive growth and innovation.
• Collaboration with Microsoft expands market reach and partnership opportunities.

What critics are saying

• CEO transition may disrupt operations if not managed carefully.
• Technical challenges may arise with new social features and Microsoft integration.
• Reliance on partnerships poses risks if disruptions or misalignments occur.

What makes Reputation unique

• Reputation integrates with Microsoft Dynamics 365, enhancing customer data management.
• New social experience features optimize social media strategies for businesses.
• Reputation's 2023 Property Management Report positions it as a thought leader.

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Funding

Total Funding

$267.3M

Above

Industry Average

Funded Over

6 Rounds

Notable Investors:

Bessemer Venture PartnersKleiner PerkinsInsight Partners

Notable Investors:

Bessemer Venture PartnersKleiner PerkinsInsight Partners

$150,000,000

Growth Equity VC

Jan 2022

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