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About 8x8
Industries
Data & Analytics
Enterprise Software
Cybersecurity
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Campbell, California
Founded
1987
Overview
8x8 offers cloud communications and collaboration services to businesses globally, featuring the 8x8 Experience Communications Platform that integrates voice, video, chat, and contact center tools. This platform is recognized for its high call quality and 24/7 customer support in multiple languages. Unlike competitors, 8x8 operates on a subscription-based model, allowing for scalability and customized solutions, while also providing advanced analytics to enhance customer experience. The company's goal is to deliver secure and reliable communication tools that improve business engagement strategies.
Simplify's Take
What believers are saying
- AI-powered transcriptions enhance customer service efficiency and reduce manual workload.
- Partnership with Descope enhances security measures, boosting customer trust and compliance.
- 8x8 Aftersale Assist helps retailers reduce returns and improve customer satisfaction.
What critics are saying
- Increased competition from companies like Five9 could impact 8x8's market share.
- New executive appointments may lead to strategic shifts misaligned with market demands.
- Reliance on AI solutions may face challenges with data privacy regulations.
What makes 8x8 unique
- 8x8 holds over 125 patents, showcasing its innovation in cloud communications.
- Recognized by Gartner as a leader in Unified Communications for eight consecutive years.
- 8x8 Experience Communications Platform unifies customer engagement and internal communications seamlessly.
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Funding
Total Funding
$253.1M
Above
Industry Average
Funded Over
2 Rounds
Company News
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that it had been honored as one of the Best Performing Vendors 2024 by DANA Indonesia, one of the largest and most influential digital wallet providers in Indonesia.
8x8 has appointed Joe McStravick as its new vice president of EMEA sales.
8x8, Inc., the industry's most integrated Platform for CX that combines Contact Centre, Unified Communication, and CPaaS APIs, announced the 8x8 Aftersale Assist(TM) solution enabling retailers to reduce returns, improve customer experiences, and drive revenue growth.
Additionally, 8x8 recently announced the 8x8 platform for CX, which seamlessly unites contact center, unified communications, and communication apis to help organizations connect customers and teams globally, empowering CX and IT leaders with ai-powered performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer.
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About 8x8
Industries
Data & Analytics
Enterprise Software
Cybersecurity
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Campbell, California
Founded
1987
There are no jobs for 8x8 right now.
Find jobs on Simplify and start your career today