AccountsIQ partners with Paraglide to automate collections using AI agents. * Artificial Intelligence * 28.07.2026 09:48 am AccountsIQ, the leading cloud accounting software for mid-market businesses, has partnered with Paraglide to automate collections for its customers with AI agents. The partnership gives finance teams a way to cut Days Sales Outstanding (DSO), while automating the everyday back-and-forth of billing enquiries. Paraglide is an AI-native accounts receivable platform that handles collections conversations and billing enquiries for AccountsIQ customers, reducing DSO by an average of 34%. Its billing support agent will respond to customer enquiries within existing email threads, pulling data directly from AccountsIQ, and its collections agent will send personalised payment reminders and follow-ups based on account behaviour and overdue status. Both agents escalate to an accounts receivable (AR) team when they detect issues that require human judgement, and they hand off with a complete conversation history. Darren Cran, CEO of AccountsIQ, said: "With Paraglide now integrated into AccountsIQ, Financial IT has closed the loop on AR. Its platform gives finance teams one consistent view of receivables across every entity in the group. Paraglide takes it from there, running the AI-driven conversations that actually get invoices paid, from partial payments through to disputed line items and multi-invoice queries. "Paraglide connects straight into our customers' billing data and their team's inbox, deploying AI agents that chase outstanding invoices by email and handle whatever comes back, replies, queries and pushback alike. The finance team keeps full visibility throughout, and anything that needs a human call, a dispute, a payment plan, gets flagged and handed off immediately rather than left for the agent to guess at." With AccountsIQ and Paraglide, finance teams can expect: * Lower DSO: Collections workflows operate consistently, without missed follow-ups. Payment blockers are resolved quickly, and finance teams see changes within the first two weeks of deployment. * Significant time savings: AI agents handle between 40% and 90% of routine billing enquiries, including invoice requests, payment confirmations, PO collection, and basic follow-ups, freeing up finance teams to focus on strategic collections, credit management, and accounts that require human attention. * Reduced bad debt: Tailored follow-ups and early intervention prevent invoices from going stale, helping teams recover payments before they become write-offs. * Seamless data flow: All data syncs back into the AccountsIQ platform, including promise-to-pay dates, updated contact information, conversation history, and payment blockers, giving AR teams full visibility. * Personalised support at scale: Every customer receives accurate, contextual, and timely responses in their preferred language, which is valuable for customers managing multi-entity, multi-currency operations across different geographies. Rasmus Areskoug, CEO at Paraglide, added, "The integration of its AI agents will extend AccountsIQ's platform and support its customers with added automation. Its collections agent adapts its approach based on account behaviour and ensures messages reach the right stakeholders, handling collections outreach systematically across a client's entire customer base. "Moreover, our billing support agent goes further in capturing promise-to-pay commitments, collects missing PO numbers, and syncs updated billing information back into a client's records. This includes answering balance enquiries using AccountsIQ data and escalating complex situations to AR teams with full context."

AccountsIQ appoints Abigail Rappoport as COO. June 3, 2026 AccountsIQ has appointed Abigail Rappoport as its new COO. She fills the role vacated in 2024 when Darren Cran was promoted from COO to CEO. Rappoport joins the company to help with its next phase of growth. As it aims to capture a share of the growing global accounting software market. That market is targeted to grow from USD 20.90 billion in 2025 to USD 42.17 billion by 2032, at a CAGR of 10.5%, according to Fortune Business Insights. Rappoport brings decades of experience. She has been consulting with the group over the last few months around its customer experience strategy. She should therefore be able to hit the ground running with relationships formed. And a clear understanding of the business already. Her role will oversee both the AccountsIQ and ExpenseIn divisions. AccountsIQ acquired ExprenseIn at the start of 2025. Rappoport will aim to bring both products closer together. And ensure customers receive a unified connected experience for the Office of the CFO. Rappoport will oversee customer onboarding and implementation, service and support delivery, strategic programme management, business planning and analytics. AI brings a point of inflexion for AccountsIQ. Rappoport, joins as the firm is starting to see the fruits of a two-year investment by Axiom, which invested €60 million in 2024. AccountsIQ is about to launch the first phase of its AI-forward product roadmap. AccountsIQ has indicated that this will see it combine the financial management and expenses solutions into a single intelligent platform. A platform that finance teams can adopt with confidence. Darren Cran, CEO of AccountsIQ, said: "The Office of the CFO is being rebuilt around AI. And finance leaders are rightly careful about who they trust to do it. For 20 years we have worked inside finance teams, and that heritage lets us deliver this technology safely, with real value and minimal disruption. "The mid-market has always been our sweet spot and as organisations in that segment grow in complexity, the demand for what we offer grows with them. Bringing Abigail on board, with her experience of scaling operations through periods of rapid market change, means we can meet that demand with confidence and deliver what these organisations need, consistently and at scale. "What matters to our customers isn't just the platform, it's the experience of implementing it, the quality of support when it counts and the confidence that the business they're partnering with can keep pace with their growth. Abigail owns all of these elements now, and her appointment is a signal of how seriously we take those commitments." Who is Abigail Rappoport. Besides working alongside AccountsIQ for the last few months, Rappoport has been working as a fractional COO for organisations such as Fiskl, a modern, AI-powered accounting software solution. She will no doubt stop that engagement. Rappoport has over 20 years of experience in the software industry. Her last executive role was as SVP Commercial Operations at Expedia. She spent three years as Global Director, Enterprise Operations and Meta and spent nearly eleven years at Microsoft. Rappoport has also founded two businesses. She co-founded and was CEO, for three years, of the start-up Emoquo, a platform that delivers digital coaching and people analytics solutions. Rappoport is a qualified coach and has an MBA from Middlesex University. Her experience covers global operations, go-to-market strategy, customer experience, commercial operations and P&L ownership. Rappoport said: "The mid-market finance function is changing fast, and AccountsIQ is very well-placed to lead that shift. Having worked alongside the teams from both AccountsIQ and ExpenseIn, I've seen the calibre of the people, the strength of the culture and a roadmap that is embracing AI. "Finance teams want AI tools and features they can trust with their numbers, and that is exactly our direction: a connected, AI-forward experience across AP approval, payments and consolidated reporting insights that customers can adopt with confidence and experience the value from day one. I'm looking forward to helping the business and our customers go from strength to strength now and into the future." Enterprise times: what does this mean. In Rappoport, Cran has found an experienced leader who should be able to help bring in the organisational changes that AccountsIQ will need to make as it grows. She has experience working in both large corporations and leading startups. That experience will be valued as she looks to help AccountsIQ expand both in the UK and internationally.

AccountsIQ and GoCardless launch native integration to automate the full payment lifecycle for mid-market businesses. * Payments * 01.06.2026 09:35 am AccountsIQ, the leading cloud accounting platform for mid-market businesses, has partnered with bank payment company GoCardless to automate Direct Debit collection, reconciliation, and cash allocation. The integration is built for flexibility, giving businesses total control over how they collect and reconcile payments. It provides an end-to-end process that eliminates the manual work typically required to collect and reconcile payments. By using GoCardless webhooks, AccountsIQ now gives finance teams real-time visibility and control; for example, by sending branded mandate signup emails without another platform or login, and automatically updating customer records upon completion. Unlike standard integrations that only push transaction data, this partnership automates the entire process, including automatically capturing fees and matching payments to invoices. This provides businesses with an accurate and reliable record of every transaction, giving finance teams total confidence in their data without the need for manual exports. Tom Metcalfe, Director, Global Partnerships at GoCardless, said: "We're excited to work with AccountsIQ because it serves businesses that value smart automation and scalability. By embedding GoCardless directly into the platform, we are removing the manual admin of moving data between payment and accounting systems. This allows finance teams to focus on growth and strategy rather than chasing payments and managing spreadsheets." Darren Cran, CEO of AccountsIQ, said: "Our mission is to provide mid-market companies with the business intelligence and automation needed to scale. By creating a payment process that is audit-ready and easy to manage, we are giving finance teams a clear and accurate picture of finances. This level of accuracy is essential for scaling businesses; it removes the guesswork and provides the real-time insights needed to make informed strategic decisions. This integration doesn't just save time - it gives teams the confidence that the financial data is correct without having to double-check every entry."