AfterShip

AfterShip

Proactive shipment tracking and returns automation

Overview

AfterShip provides a suite of shipping and logistics software for e-commerce, retailers, and global marketplaces to manage the entire shipping process. Its core products include real-time shipment tracking, returns automation, warranty automation, shipping protection, AI-powered delivery date estimation, and a carrier-agnostic shipping management platform. The platform combines these functions into one system and operates on a freemium model with premium subscriptions. Its goal is to help businesses deliver faster, cheaper, and smoother shipping experiences while reducing customer questions and protecting revenue.

About AfterShip

Simplify's Rating
Why AfterShip is rated
C
Rated C on Competitive Edge
Rated C on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Industrial & Manufacturing

Enterprise Software

AI & Machine Learning

Company Size

201-500

Company Stage

Series B

Total Funding

$68M

Headquarters

Yuen Long District, Hong Kong

Founded

2012

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Simplify's Take

What believers are saying

  • SOC 2 Type 1 compliance attracts enterprise e-commerce clients.
  • Attentive partnership boosts SMS tracking for customer retention.
  • Ukrposhta collaboration expands cross-border tracking accuracy.

What critics are saying

  • Shopify's free tracking erodes freemium revenue from 2 million merchants.
  • ParcelPerform's EU acquisition captures AfterShip's European clients.
  • TikTok Shop's native tracking diverts AfterShip Feed revenue.

What makes AfterShip unique

  • AfterShip Feed synchronizes products with TikTok Shop 10x faster.
  • Apple Wallet Order Tracking delivers real-time updates securely.
  • Comprehensive suite automates returns, warranties, and shipping protection.

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Funding

Total Funding

$68M

Meets

Industry Average

Funded Over

3 Rounds

Notable Investors:
Series B funding is typically for startups that have proven their business model and need more funding to expand rapidly—often by entering new markets or adding more products. Investors are usually venture capital firms that specialize in later-stage investments.
Series B Funding Comparison
Above Average

Industry standards

$35M
$45M
Linktree
$65M
Substack
$66M
AfterShip
$100M
ClickUp

Benefits

Health Insurance

Retirement plans including company match

Annual learning & wellness benefit

Remote-first/hybrid-flexible work setups

Healthcare coverage offered from day 1

Monthly book perk

Career progression & professional development

In-office lunch and commuter benefits

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-3%

2 year growth

-2%
PR Newswire
May 1st, 2025
Shein Marketplace U.S. Hosts First-Ever Seller Community Event, 'Shein Elevate,' In Los Angeles

The invite-only, one-day event brought together SHEIN Marketplace sellers and partners for expert insights, hands-on learning, and a celebration of seller success.LOS ANGELES, May 1, 2025 /PRNewswire/ -- On April 30, the SHEIN U.S. Marketplace team hosted its inaugural seller community event at SHEIN's Los Angeles office. The event brought together members of the SHEIN seller community as well as key solution provider partner sponsors, creating an exciting environment for networking, learning, and collaboration

Universal Postal Union
Apr 10th, 2025
Ukrposhta and AfterShip: enabling Ukrainian online merchants in cross-border e-commerce

AfterShip collaborated with Ukrposhta's technical team to improve tracking algorithms and ensuring accurate processing of Ukrposhta tracking numbers.

Yahoo Finance
Aug 2nd, 2024
Aftership Earns Great Place To Work Certification(Tm) In Canada

TORONTO, July 29, 2024--(BUSINESS WIRE)--AfterShip is excited to announce its Certification™ by Great Place To Work® in Canada, which recognizes AfterShip’s commitment to its core values and an inclusive workplace culture. This achievement is based on an anonymous employee survey that compiles feedback to evaluate organizations on factors such as leadership effectiveness, trust within the workplace, and opportunities for career development."As a growing tech startup in Canada, we’re beyond proud of this recognition," said Tommy Xiao, Head of People at AfterShip. "We put great effort into building a team environment where everyone can show up authentically and feel valued. This certification confirms that as we continue to grow, we’re heading in the right direction and we really look forward to bringing fresh ways to support and celebrate our team."AfterShip’s commitment to an inclusive and positive culture is reflected in its employee responses:93% confirmed feeling pride for their team, their accomplishments, and their willingness to give extra.91% felt a sense of community (defined as the feeling of the deepest sense of camaraderie within a group.)95% confirmed feeling their organization is just and fair (defined as the feeling that management promotes inclusive behaviour, avoids discrimination, and is committed to ensuring fair appeals.)AfterShip opened its Canadian headquarters in 2021 and has continued to expand its North American presence since then. For more on AfterShip’s values, mission, and current job openings, please visit https://careers.aftership.com/.About Great Place To Work®As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.About AfterShipAfterShip’s customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers

PYMNTS
Feb 20th, 2024
Aftership Unveils Real-Time Order Tracking Via Apple Wallet

Online commerce customer experience platform AfterShip has enabled Apple Wallet Order Tracking to allow users to receive delivery updates in real time through Apple Wallet. The new feature is now available to AfterShip’s merchant customers, AfterShip said in a Tuesday (Feb. 20) news release. AfterShip tracks over 1 billion shipments each year, according to the release. Shoppers can activate the feature by clicking the Track with Apple Wallet button on a merchant’s order confirmation page, order tracking page, or within email and SMS notifications. After they add their order information to Apple Wallet, they will receive notifications whenever there’s an update about their order status, AfterShip said

Business Wire
Feb 20th, 2024
Aftership Enables Innovative Apple Wallet Order Tracking For Customers

AUSTIN, Texas--(BUSINESS WIRE)--AfterShip, the industry-leading customer experience platform for eCommerce, announced today it has enabled Apple Wallet Order Tracking to allow users to receive real-time delivery updates and track online orders through Apple Wallet. The new feature is now available to AfterShip’s merchant customers. Companies like FIGS, a direct-to-consumer healthcare apparel and lifestyle brand, are already using Apple Wallet Order Tracking to improve the visibility of their online orders. The integration of Apple Wallet Order Tracking provides a convenient way for users to track orders from thousands of local and international carriers, including FedEx, UPS, DHL, and USPS—all while maintaining the security and privacy of Apple Wallet. With Apple Wallet Order Tracking, orders are end-to-end encrypted between the user’s device and the merchant, so Apple cannot see any details about the purchase. By simply clicking the Track with Apple Wallet button on a merchant’s order confirmation page, order tracking page, or within email and SMS notifications, shoppers can easily add their order information to Apple Wallet and receive notifications whenever there’s an update about their order status

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