Sonja Boelhouwer to leave Ahold Delhaize after nearly 28 years. Albert Heijn has announced that executive board member Sonja Boelhouwer will leave parent company Ahold Delhaize in 2027 to pursue new professional opportunities. Her departure comes after nearly 28 years with the business, including seven and a half years as director of omnichannel operations. In 1999, Boelhouwer joined Ahold Delhaize as a management trainee for drugstore chain Etos before rising through operational and commercial leadership roles across Ahold Delhaize's Dutch and US operations, including Giant and Stop & Shop. As director of omnichannel operations, she oversaw stores, logistics, e-commerce operations, real estate, and franchise relations. She led operations through the COVID-19 pandemic, steered the company through a major cybersecurity incident, resolved long-standing legal disputes with franchisees, and advanced logistics mechanisation and digital store integration. Margaret Versteden-van Duijn, CEO of Ahold Delhaize Europe & Indonesia, commented, "I regret that Sonja is leaving, but I respect her decision to broaden her horizons and gain new experiences after so many years." Sonja Boelhouwer added, "Albert Heijn and Ahold Delhaize have given me so much in nearly 28 years. At the same time, this is the right moment for me to explore new perspectives outside the company and to challenge myself anew." Omnichannel operations. Following her departure, Albert Heijn will divide its omnichannel operations role into two executive positions. Bart Hofmans, currently responsible for omnichannel improvement and support, will take over as director of stores. He began his career at Albert Heijn and progressed through various operational and managerial store roles to positions including operations manager, district manager, and VP of store support. Jos Breedveld, who joined Albert Heijn as VP of logistics and transport in 2025 following senior roles at DSV Solutions, CEVA Logistics, and Eurofins, will step into the role of director of supply chain.

Ahold Delhaize expands, Tesco retreats, Walmart keeps investing in automation, and ASDA gets a new CEO | GrocerTalk. November 10, 2026 Hello GrocerTalk listeners, Well, what a week! Between hosting a retail media dinner with Nectar360, Pacvue, and Kevel, handing out a little silverware at the Retail Tech Innovation Awards, and publishing its exclusive interview with Instacart's Chief Commercial Officer Ryan Hamburger, it's been a busy one! And apparently, the grocery industry has been just as busy. Ahold Delhaize is expanding, Tesco is retreating, Walmart is spending big on automation, and ASDA has a new CEO. Plenty to get its teeth into! And who better to help me unpack it all than GrocerTalk's very first returning guest, Stewart Samuel, Director of Retail Futures at IGD! Stewart joined me from Vancouver, where he's been busy working on IGD's global retail trends for 2027, and it was great to have him back. Between his global perspective and my recent adventures across the UK grocery industry, Omni Talk certainly had no shortage of opinions to share. And as you'll see, Stewart wasn't afraid to challenge a few assumptions along the way! A big thank you to its GrocerTalk sponsors, Instacart Enterprise, Portager, Vusion, and Sifter Solutions, for making these conversations possible! Here's what caught my attention this week. Ahold Delhaize expands, Tesco retreats. A win for both? Ahold Delhaize has agreed to acquire Tesco's Czech and Slovak operations for €1.7 billion, and Stewart sees this as a smart strategic move. Not only does it strengthen Ahold Delhaize's position in Czechia and open the door to Slovakia, but as Stewart pointed out, it also prevents those stores from potentially falling into the hands of competitors like Lidl and Kaufland. Omni Talk also got into Tesco's continued international retreat, with Stewart making a compelling case that local scale can be far more valuable than having a presence in dozens of markets. And then there's Ahold Delhaize's recent cybersecurity disruption, which could reduce fourth-quarter sales by €200 million to €250 million. Stewart raised an interesting point about the return of redundancy in retail. After years of prioritizing efficiency, perhaps retailers need to spend a little more time thinking about what happens when their systems stop working! (Source) (Source) Walmart's $6 billion automation bet. Can anyone keep up? Walmart is committing approximately $6 billion to expand its automation partnership with Symbotic across 25 regional distribution centers. Stewart wasn't particularly surprised by the announcement, pointing out that Walmart has been building toward this for years. But I couldn't get past the sheer scale of the investment! That $6 billion commitment is more than Kroger, Ahold Delhaize, Albertsons, or Target individually generated in annual EBIT last year. Stewart and I discussed how this creates an increasingly difficult environment for smaller retailers, particularly when Walmart and Amazon can invest in technology, fulfillment, and pricing all at once. Omni Talk also explored Amazon's new Text to Alexa Shopping feature, which Stewart highlighted as another step toward more seamless shopping experiences, and Marks & Spencer's connected store rollout with Vusion. Lots of exciting innovation, but Stewart's broader point stuck with me: Technology only creates an advantage if retailers can actually turn those investments into better operations and experiences for shoppers. (Source) (Source) (Source) ASDA has a new CEO. Can David Potts turn things around? And finally, David Potts is taking over as Group CEO of ASDA, and Stewart thinks he's a credible choice for the job. But Omni Talk both agreed that the challenges facing ASDA go well beyond who's sitting in the CEO's chair! The retailer has struggled with declining market share, inconsistent execution, and significant debt since Walmart sold the business in 2021. Stewart emphasized that ASDA needs to get back to the fundamentals, particularly its value proposition, store standards, and giving customers a compelling reason to return. I actually visited an ASDA store ahead of the episode and found some encouraging signs, including good availability and competitive pricing. But as Stewart pointed out, turning around an entire business requires consistency across the estate, not just a few good stores. With more than £3 billion in debt and limited room for investment, Potts will have some difficult decisions to make. He's certainly got the experience, but does he have the resources and time to pull it off? (Source) A huge thank you to Stewart Samuel for coming back on GrocerTalk! Always a pleasure to compare notes, challenge a few assumptions, and get his perspective on where the global grocery industry is heading. As always, I'd love to hear what you think. Is Ahold Delhaize making the right move? Can anyone keep pace with Walmart's automation investments? And is David Potts the man to get ASDA back on track? Be careful out there, Ben and the entire Omni Talk Team