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Aircall

Aircall

Cloud-based phone system for businesses

About

Aircall offers a cloud-based phone system for businesses, focusing on efficient voice communication and integration with tools like CRM systems. Its features include call monitoring, call routing, and data synchronization, making it suitable for small to medium-sized businesses and enterprises that handle a high volume of calls. The company operates on a subscription model, providing continuous updates and support, and also has an app marketplace for third-party integrations. Aircall's goal is to deliver a comprehensive communication solution that meets the needs of modern businesses.

Company Stage

Series D

Employees

501-1,000

Industries

Consumer Software, Enterprise Software

Total Funding

$237.6M

Headquarters

N/A

Founded

2014


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Simplify's Take

What believers are saying

  • The recent expansion of AI capabilities in multiple languages positions Aircall to better serve a global SMB market, driving growth and innovation.
  • Strategic appointments of experienced leaders like Tom Chen and Alan Talanoa are likely to strengthen product development and technological advancements.
  • The subscription-based model ensures a steady revenue stream, allowing for continuous updates and customer support, which enhances user satisfaction and retention.

What critics are saying

  • The competitive landscape in cloud-based communication solutions is intense, with numerous players vying for market share.
  • High expectations for AI integration may lead to customer dissatisfaction if the technology does not meet performance standards.

What makes Aircall unique

  • Aircall's seamless integration with CRM systems, helpdesks, and data warehouses sets it apart from traditional phone systems that lack such comprehensive connectivity.
  • The app marketplace allows third-party developers to create and sell integrations, enhancing the platform's functionality and providing a unique value proposition.
  • Aircall's focus on AI capabilities, including call transcriptions and multilingual support, offers advanced features that many competitors do not provide.

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Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-3%

2 year growth

-8%

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

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