What You Should Know:– Houston Methodist announced its pilot of Ambience Healthcare’s new AI notetaking solutions for emergency and inpatient care – some of the most complex, high-burnout areas of medicine.– Ambience’s AI is the first of its kind to integrate directly into the EHR for these settings, reducing administrative burden so doctors can focus more on patient care.Tackling High-Acuity Workflow and Documentation ChallengesEmergency departments and inpatient units represent some of the most complex and demanding environments in medicine. Clinicians in these settings navigate intricate, non-linear care pathways and workflows daily. ED physicians consistently report the highest levels of burnout in the healthcare industry, partly driven by immense administrative burdens – including an average of 4,000 clicks within the electronic health record (EHR) during a single busy shift.Hospitalists face similar pressures with wide-ranging patient acuity levels, frequent patient handoffs requiring meticulous communication, and highly detailed, complex documentation needs, all while managing complicated coding and billing requirements. The unpredictable nature and intensity of these settings mean that generic or poorly integrated AI solutions often fall short of meeting clinicians’ needs.Collaborative Development Yields Tailored AI SolutionsRecognizing these unique demands, Ambience Healthcare built its new ED and inpatient offerings through close collaboration with clinicians at Houston Methodist. This partnership ensured the ambient AI solutions were designed from the ground up to handle the unpredictable nature of acute care, address specific documentation requirements, manage high-acuity patient panels, and adapt to non-linear workflows. Initial pilots conducted at Houston Methodist and other health systems have already demonstrated the technology’s effectiveness in solving these complex challenges

Microsoft Azure customers worldwide now gain access to Ambience's AI platform for health systems, to take advantage of the scalability, reliability, and agility to drive application development and shape business strategies.SAN FRANCISCO, CA / ACCESS Newswire / April 23, 2025 / Ambience Healthcare , a leader in ambient AI technology, today announced the availability of Ambience's AI platform for health systems in Microsoft Azure Marketplace , an online store providing applications and services for use on Azure. Ambience Healthcare customers can now take advantage of the productive and trusted Azure cloud platform, with streamlined deployment and management.Ambience is a single, unified solution for health systems that combines ambient listening, compliance safeguards, and robust coding and documentation integrity. This helps clinicians maintain high-quality documentation while focusing on patient care.By streamlining clinical documentation, Ambience reduces clinician note-taking time by an average of 39% across more than 100+ specialties and subspecialties. It can also reduce Evaluation & Management (E/M) CPT code change rates by up to 8%, and drive a 10% improvement in HCC accuracy.Health systems choose Ambience for its seamless integration with EHR workflows, its platform's medical specialty tuning, integrated point-of-care coding capabilities, and exceptional white-glove delivery and implementation support.Ambience's AI platform for health systems includes support for:Scribing: The only AI medical scribe built to support more than 100 specialties, including Emergency MedicineCDI: A point-of-care CDI assistant that analyzes conversations and surfaces precise ICD-10 codes, CPT codes, and full audit trails for revenue cycle teamsPatient Summaries: Comprehensive summaries for patients, their families, and caretakersReferrals: Clinically relevant and well-organized referral letters for primary care clinicians and specialistsAmbience leverages the benefits of Azure OpenAI including powerful models, large scale training infrastructure, integration with Azure's ecosystem, and enterprise-grade security."Microsoft's commitment to an open ecosystem is a win for Azure customers across healthcare, promoting both choice and interoperability" said Michael Ng, Co-Founder and CEO at Ambience Healthcare. "Inclusion of Ambience in Azure Marketplace gives health systems seamless access through Azure to the industry's leading ambient AI technology, with enterprise-wide specialty coverage and enterprise-grade compliance.""Microsoft welcomes Ambience's AI platform for health systems to Azure Marketplace, where global customers can find, try, and buy from among thousands of partner solutions," said Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp. "Azure Marketplace and trusted partners like Ambience Healthcare help customers do more with less by increasing efficiency, buying confidently, and spending smarter."The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure