Frequent fliers or frequent spenders? Is there a difference as they relate to airline loyalty programs?. The airline industry is facing increased scrutiny over its loyalty programs. Frequent fliers are frustrated by devalued points, more stringent elite status requirements and diminishing returns on their travel investments. This dissatisfaction has led many to question the value of these programs and to explore alternative travel options. Airlines like United and Delta continue to adjust their loyalty programs, often implementing changes that erode the value proposition for frequent fliers. These adjustments, such as altering the criteria for earning miles and restricting access to certain perks, can leave travelers feeling undervalued and may push them to seek more rewarding travel experiences elsewhere

Cooper Financial Group makes new investment in American Airlines Group Inc. (NASDAQ:AAL).

American Airlines also introduced Alexa skills, developed by in-flight entertainment company Spafax, which gives passengers a list of films and programs which will be available in-flight, as well details on actors and film ratings.