AppOmni, a SaaS security company, has launched Marlin AI, an autonomous AI-powered system for investigating and remediating security threats in SaaS applications. The platform aims to reduce investigation time by automatically correlating security indicators and performing deep analyses without manual intervention. Marlin AI identifies risks instantly, provides step-by-step remediation guidance, and leverages AppOmni's SaaS domain expertise and threat intelligence. The system operates autonomously within AppOmni's existing platform, requiring no manual setup. According to AppOmni, the tool addresses the growing challenge of AI agents generating increasing volumes of security alerts. The company claims Marlin AI is the only enterprise-grade SaaS security solution offering autonomous AI security functionality, helping teams reduce mean time to investigate and respond to threats.

Senior Customer Support Engineer. Posted 5 hours ago About AppOmni AppOmni prevents SaaS data breaches by delivering end-to-end SaaS security. Our platform gives security teams clear visibility into posture, access, third-party connections, AI-related activity, and with built-in discovery to identify unsanctioned SaaS and Shadow AI tools. Backed by continuous monitoring and real-time threat detection, AppOmni helps enterprises identify and resolve risks early, keeping their SaaS applications secure. Recognized as a Frost Radar(TM) 2025 Leader and Great Place To Work(R), AppOmni continues to set the standard for innovation and customer value in SaaS security. The largest and fastest-growing global enterprises across industries trust AppOmni to secure their SaaS applications... About the Role We are seeking a strategic, results-driven Senior Support Engineer to engage and enable AppOmni's customers. In this role, you will troubleshoot complex technical issues quickly while serving as a key collaborator between the support, product, and field teams. As a senior member of the team, you are expected to operate with a high degree of independence, managing complex cases to resolution and synthesizing customer feedback to drive product improvements. What You'll Do: Technical Support & Issue Resolution * Provide L1/L2 triage of AppOmni's core product and flagship integrations. * Troubleshoot the majority of support tickets independently * Answer customer questions through the Zendesk support queue * Diagnose, troubleshoot, and solve problems both internally and externally * Effectively determine which customer issues warrant escalation * Take full ownership of cases to resolution by working across product, engineering, and Customer Success teams * Keep customers updated on the status of open tickets, including incremental updates and specific questions from engineering * Represent the voice of the customer internally and advocate for key issues * Continuously analyze and improve support processes to help build a world-class support organization * Identify trends that warrant the creation of customer-facing documentation, such as Knowledge Base articles What We're Looking For: * 4-5 years of experience in technical support or software development. * Knowledge of Zendesk preferred * Must-have knowledge of APIs and Postman * Familiarity with JIRA/Confluence is a plus * Experience with Google Cloud Logs, Sentry, and Chrome Dev tools a plus * Working knowledge of common SaaS solutions (e.g., Salesforce, M365, Zoom, Box, ServiceNow, Workday) is desired * Self-driven and self-motivated individual who thrives in a fast-moving environment * A self-starter capable of mastering complex concepts with minimal assistance * Deep curiosity and a willingness to go "above and beyond" to tackle significant problems * High standards for detail, process, and quality * Excellent prioritization skills are necessary * Startup experience is a plus Our talented team is collaborative and supportive as we move quickly to research and develop new ideas, deliver new features to our customers, and iterate on ideas and innovations. We accomplish this by focusing on our five core values: Trust, Transparency, Quality, Customer Focus, and Delivery. Our team is determined to make a difference to positively impact our way of life by securing the technology that is changing the world. AppOmni is proud to be Certified by Great Place to WorkR, as we seek to build a culture where all employees feel appreciated and supported, especially with clear and honest leadership, employee recognition, and an environment that fosters innovation and collaboration. We believe diversity fuels innovation and drives growth by bringing a wealth of different perspectives and skills. We're committed to fostering an inclusive environment where every employee feels valued, heard, and empowered to reach their full potential. Join us in building a workplace where we can all thrive. Compensation & Benefits AppOmni is committed to supporting our employees' financial, professional, and personal well-being. To do this, we take a holistic view of compensation, one that values not just the immediate financial package but also the long-term growth of both our employees and our company. We're committed to pay equity and transparency and encourage all candidates to discuss their salary expectations with us early in the application process. Our total rewards package includes the following: * Base Salary: The annual base salary compensation range in the U.S. for this role is: $114,000 - $155,000 USD. Final offer amounts are determined by factors such as the final candidate's skills, qualifications, and experience, as well as business considerations and peer compensation. * Stock Options: Our vision is to not just grow as a company but to grow together. By offering stock options, we are inviting you to be an integral part of our journey forward. * Benefits: Home office stipend, Generous paid time off, paid company holidays, paid floating holidays, paid parental leave, paid sick time and paid family leave for applicable states, health insurance - medical, dental, and vision with HSA option, LifeWorks Employee Assistance Program, company-provided life insurance, AD&D, STD/LTD and additional supplemental life insurance options, 401(k) and Roth retirement saving accounts, and a monthly wellness benefit reimbursement. All benefits are subject to eligibility requirements and plan details. AppOmni is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity or expression, age, religion, disability, pregnancy, marital status, veteran status, medical condition, genetic information, or any other characteristic protected by law. AppOmni is also committed to providing reasonable accommodations to qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Appomni. Jobs posted: 2 About the job. * Posted on 5 hours ago * Apply before May 30th, 2026 * Job type Full-Time * Category Full-Stack Programming * Region Anywhere in the World No forms. Just smart, optimized applications. 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AppOmni named Growth and Innovation leader in 2025 Frost radar(tm) for SaaS Security Posture Management, Earns tech Innovation Leadership Recognition. San Mateo, CA (October 30, 2025) - AppOmni, the leader in SaaS security, today announced Frost & Sullivan named it a Growth and Innovation leader in the Frost Radar SaaS Security Posture Management, 2025, marking the second consecutive year receiving this distinction. Further solidifying its market dominance, AppOmni has also been honored with Frost & Sullivan's prestigious Best Practices Technology Innovation Leadership Recognition in the global SaaS security posture management industry. These accolades underscore AppOmni's pioneering innovation in securing business-critical SaaS applications and the customer value that the platform delivers. "AppOmni is shaping the future of SaaS Security Posture Management by addressing new challenges and opportunities for organizations with a commitment to innovation and creativity," said David Frigstad, Chairman, Frost & Sullivan. The Frost Radar: SaaS Security Posture Management, 2025, identifies companies that spark action and fuel growth pipelines, positioning AppOmni at the forefront of the market. It highlights that AppOmni sets the market's pace by extending Zero Trust principles to SaaS environments and uniting several capabilities for enhanced SaaS protection. The advanced platform combines shadow IT discovery, identity threat detection and response (ITDR), machine learning insights, an AI SSPM assistant, AskOmni, and an agentic AI architecture. AppOmni is the first and only SaaS security company granted Federal Risk and Authorization Management Program (FedRAMP) Moderate Authorization to Operate (ATO), further boosting its credibility and showcasing a dedication to some of the most stringent cybersecurity standards across the board. "AppOmni is a Frost Radar leader, thanks to its strong market presence, consistent growth performance and a clear SaaS security innovation strategy," noted Ying Ting Neoh, Industry Analyst at Frost & Sullivan. "AppOmni's strength lies in its in-depth posture checks, deep application-level context, and ability to prioritize risks based on business impact. Backed by its prolific AppOmni Labs threat research team, the platform integrates with advanced threat detection and real-time threat intelligence, providing actionable insights for emerging security threats and creating integrated SecOps." AppOmni Earns Best Practices Technology Innovation Leadership Award Additionally, Frost & Sullivan awarded AppOmni with its Best Practices Technology Innovation Leadership Recognition in the global SaaS Security Posture Management industry. This award recognizes organizations that exemplify visionary innovation, market-leading performance, and unmatched customer care. This community represents the top 1% of the global economy. Honorees pioneer innovation, drive transformation, implement at best-practice levels, and are exposed to world-class investors, leaders, and partners. Frost & Sullivan applauds AppOmni for its depth of offerings and capacity to meet evolving security needs across diverse customer segments and verticals. "Unlike SSPM vendors that have yet to offer an end-to-end SaaS security approach, AppOmni combines posture checks with all stages of security operations coverage, setting it apart in the market," stated Ying Ting Neoh. "AppOmni's seamless interoperability with leading SIEM, SOAR, EDR, and XDR technologies helps security teams leverage SSPM insights within unified SecOps workflows. This capability is especially valuable since many SSPM offerings lack such interoperability, limiting contextual insights and real-time incident handling. AppOmni consistently delivers cutting-edge SSPM solutions, and its proactive enhancements have positioned the company as a technology innovation leader in the SSPM market." Neoh continued: "To date, AppOmni has secured more than 372 million exposed data records and continues to serve Fortune 100 customers. Frost & Sullivan recognizes its customer service and ability to incorporate customer-centric designs into its business strategy and offerings, allowing organizations to accelerate SaaS security initiatives with less friction, faster ramp-up, and greater confidence. AppOmni has established a solid brand reputation in the global SSPM market and is the standout choice for organizations seeking a reliable and agile security platform." "It's an honor to be named a leader in SaaS security by Frost & Sullivan for the second year in a row," said Brian Soby, co-founder and CTO of AppOmni. "Ever since we created the SSPM category in 2018, we've continued to redefine what's possible in SaaS security and push the limits of innovation, setting new standards that keep organizations ahead of tomorrow's threats, while empowering them to move faster, safer, and smarter." Learn more about how AppOmni can secure your SaaS applications: Get your copy of the Frost Radar: SaaS Security Posture Management, 2025. About AppOmni AppOmni is the leader in SaaS Security and enables customers to achieve secure productivity with their SaaS applications. With AppOmni, security teams and SaaS application owners can quickly secure their mission-critical and sensitive data from attackers and insider threats. The AppOmni Platform continuously scans SaaS APIs, configurations, and ingested audit logs to deliver complete data access visibility, secure identities and SaaS-to-SaaS connections, detect threats, prioritize insights, and simplify compliance reporting. AppOmni provides unmatched depth and scalability across a diverse range of SaaS environments and serves the largest Fortune 500, fast-growing companies, and global enterprises across industries.