AppWork has launched Enriched Completion Notes, an AI feature that automatically rewrites maintenance technicians' brief work order notes into detailed, professional updates for residents and operational records. The capability is available at no additional cost to all AppWork clients. The tool addresses a common problem in multifamily property maintenance: technicians typically write minimal completion notes like "Fixed" or "Reset breaker" whilst working between units. Enriched Completion Notes analyses these alongside work order details, photos, logged parts, and timelines to generate comprehensive notes in the technician's voice. The system corrects spelling and grammar, removes unprofessional language, and flags liability-creating terms whilst preserving original notes for staff reference. It also identifies incomplete repairs, pending parts, and repeat issues. "The industry has spent a decade trying to get technicians to write better notes," said Sean Landsberg, AppWork's co-founder and CEO. The feature is part of AppWork Intelligence, which includes Work Order Characterisation, Triage, and Auto-Assignment capabilities.

Appwork, a Ramsey-based property technology platform for multifamily maintenance, has raised approximately $7 million in new financing led by Resolve Growth Partners. The round follows a $13 million Series A in 2025, bringing total recent investment to $20 million after the company achieved over 200% growth. The startup's mobile-first platform helps multifamily property owners and operators manage maintenance operations, addressing technician shortages and rising service demands. Appwork automates the maintenance lifecycle to reduce backlogs and improve resident satisfaction. The new capital will fund AI initiatives, product innovation and team expansion in engineering and client success. Since launching in 2022, Appwork has been adopted by NMHC Top 50 operators and mid-market property managers seeking to modernise maintenance operations and protect net operating income.

Investment will accelerate product development, and customer success as AppWork scales its industry-leading platform