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Appier provides AI-native SaaS tools for advertising and marketing, helping businesses manage digital campaigns and customer experiences. Its products include Ad Cloud for automated targeting and optimization, Personalization Cloud for real-time cross-channel personalization, and Data Cloud (AIXON) to unify data sources for audience insights. The platform stands out by integrating these capabilities through a series of acquisitions (e.g., QGraph, Emotion Intelligence, BotBonnie, Woopra, AdCreative.ai) to cover the full marketing funnel with AI-driven automation. Its goal is to help brands acquire customers, engage them effectively, and increase conversions using data-driven decisions.
Industries
Data & Analytics
Consumer Software
Enterprise Software
AI & Machine Learning
Company Size
501-1,000
Company Stage
IPO
Headquarters
Taipei, Taiwan
Founded
2012
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Total Funding
$161.5M
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Stop AI from guessing: Appier enables Agents to assess confidence before acting. Mar 24, 2026, 03:35 ET New Framework Boosts Reliability, Cost Efficiency, and Scalability for Enterprise AI SINGAPORE, March 24, 2026 /PRNewswire/ - As an AI-native Agentic AI-as-a-Service (AaaS) company, Appier today announced its latest research paper, On Calibration of Large Language Models: From Response to Capability, as part of its ongoing investment in advanced AI innovation. The study introduces Capability Calibration[[1]] - a new framework designed to address the overconfidence and hallucination challenges of large language models (LLMs) by enabling AI systems to better assess their own ability to solve a given task. This research equips AI agents with a critical capability: estimating the likelihood of solving a problem before generating an answer. By introducing a quantifiable self-assessment mechanism, AI systems can make more reliable decisions and allocate computational resources more efficiently - improving the reliability, cost efficiency, and scalability of enterprise AI deployments. From Response Accuracy to Problem-Solving Capability Traditional LLM calibration focuses on response-level confidence, estimating whether a single generated answer is correct. However, because LLM outputs are inherently stochastic, the same query may produce different responses across multiple attempts. Therefore, a single response often fails to reflect the model's true capability. In practice, organizations are less concerned with whether one answer is correct and more interested in whether a model can consistently solve the task. Appier's capability calibration framework addresses this by shifting evaluation from single-response confidence to the model's expected success rate for a given query. This moves the evaluation target from a single answer to the model's broader problem-solving capability, providing a more practical measure of real-world performance. Teaching AI Agents to "Know Their Limits" "AI agents should not only generate answers but also understand the limits of their own capabilities," said Chih-Han Yu, CEO and Co-Founder of Appier. "With capability calibration, an agent can estimate its probability of success before responding and allocate resources intelligently. Simple queries can be handled quickly, while complex tasks can automatically leverage stronger models or additional compute. This transforms AI from a passive tool into a system that actively manages resources, optimizes costs, and improves decision quality - an essential foundation for scaling enterprise-grade AI agents." Experimental Results: High-Quality Calibration at Low Cost The research clarifies the theoretical relationship between capability calibration and traditional response calibration[[2]], and evaluates multiple confidence estimation approaches across three large language models and seven datasets covering knowledge-intensive and reasoning-intensive tasks. Methods tested include: * Verbalized confidence[[3]]: The model explicitly states its confidence, in text or as a percentage. * P(True)[[4]]: Estimates the probability that the answer is correct based on generation signals. * Linear probes[[5]]: Use internal model signals to assess whether it truly understands. Results show that the linear probe method provides the best balance between cost and performance, with computational cost even lower than generating a single token while maintaining reliable confidence estimation. Two Key Applications: Improving Inference Efficiency and Resource Allocation The framework enables two practical use cases. First, pass@k[[6]] prediction, a widely used metric for evaluating LLMs in complex tasks. Capability-calibrated confidence estimates the probability that a model will produce at least one correct answer after k attempts, without actually generating multiple responses. Second, inference resource allocation, where computational resources are dynamically distributed based on predicted task difficulty. Harder problems receive more attempts, allowing more tasks to be solved within the same compute budget. Building a Decision Foundation for Trustworthy AI Agents Capability calibration enables AI agents to establish a stable and quantifiable confidence signal before taking action. This allows agents to determine whether they can solve a task independently, when to call external tools, and when to seek human assistance - helping AI systems operate more reliably in uncertain environments. Advancing Capability Calibration to Power Agentic AI Applications Looking ahead, Appier's AI research team will continue advancing capability calibration by improving model evaluation methods and expanding the framework to applications such as model routing, human-AI collaboration, and trustworthy AI systems. Leveraging Appier's deep expertise in AI and marketing technology, these research advances will be translated into product capabilities, accelerating the deployment of Agentic AI in advertising and marketing decision-making and helping enterprises operate more efficiently in an increasingly complex digital landscape. About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers business decision-making with cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of "Making AI Easy by making software intelligent," Appier endeavors to help businesses turn AI into ROI with its Ad Cloud, Personalization Cloud, and Data Cloud solutions. Now Appier has 17 offices across APAC, the US and EMEA, and is listed on the Tokyo Stock Exchange. Visit www.appier.com for more company information, and visit ir.appier.com/en/ for more IR information. | [[1]] Capability Calibration - A method for evaluating an AI model's overall problem-solving ability by estimating the probability that it will successfully answer a given query, rather than judging a single response. | | [[2]] Response Calibration - A traditional AI evaluation approach that measures a model's confidence in the correctness of a single generated response. | | [[3]] Verbalized Confidence - A method where the model explicitly states its confidence in the correctness of an answer in natural language, such as a percentage or confidence level. | | [[4]] P(True) - A technique that estimates the probability that an answer is correct by analyzing the token probability distribution generated by the model. | | [[5]] Linear Probe - A lightweight linear classifier trained on a model's internal representations to analyze whether the model has learned specific knowledge or capabilities, and to estimate confidence. | | [[6]] pass@k - A common AI evaluation metric estimating the probability that a model produces at least one correct answer within k attempts, reflecting the need to explore multiple reasoning paths in complex tasks. | For media queries, please email [email protected] SOURCE Appier
Omio's Global Expansion Powered by Appier's Agentic AI: Scaling Acquisition Across 21 Markets. 2026/03/23 Omio's Global Expansion Powered by Appier's Agentic AI: Scaling Acquisition Across 21 Markets Appier, a leading AI Agent as a Service (AaaS) company transforming AdTech and MarTech through autonomous decisioning, announced its successful collaboration with Omio, a global travel booking platform, to expand user acquisition from Spain into a broad European presence within one year, consistently meeting CPA targets and maximizing ROI through Agentic AI-driven optimization. As a pioneer in "one-stop travel," Omio enables millions of travelers to compare and book trains, buses, flights, and ferries across more than 45 countries, supported by 2,000+ trusted transport partners and 28+ languages. Following strong performance in Spain, Omio set out to accelerate expansion across multiple new markets. The challenge was clear: scale efficiently across diverse regions while driving profitable first-purchase actions and maintaining strict CPA and ROAS discipline. To support this ambition, Omio partnered with Appier's EMEA team to deploy its Ad Cloud solutions, including AIBID for ROAS-driven acquisition and Retargeting to enhance long-term value (LTV). At the core of the strategy was Agentic Incrementality, powered by Media Mix Modeling (MMM), which continuously measured the true causal impact of creative and inventory combinations against total sign-ups across markets. Scaling First Purchases Across 21 Markets Through always-on AI optimization, Omio consistently hit CPA targets while maintaining strong ROAS performance across expanding geographies. Within one year, the partnership evolved from a single-country initiative into a cross-border growth engine spanning Europe. Unlike traditional campaign management approaches that rely on manual testing and pause-and-holdout experiments, Appier's Agentic AI dynamically adjusted creative formats and inventory placements in real time. High-incrementality traffic, such as rewarded and interstitial app placements, was scaled intelligently, while unhealthy traffic was automatically blocked, ensuring capital efficiency and eliminating wasted spend. This real-time coordination enabled Omio to move beyond volume-based growth and focus on truly incremental, profitable user acquisition at scale. A Three-Stage Creative Strategy to Balance Scale and ROI A key driver of Omio's success was its structured, three-stage creative strategy designed to balance rapid expansion with sustainable ROI: 1. Data Accumulation Display ads were used to drive initial volume and gather foundational data for AI model learning, building the base for future optimization. 2. Localization & Optimization Multi-language creatives were tested across European markets to identify high-performing segments. Insights revealed that localized Italian and French creatives significantly outperformed English versions, while German and Spanish markets showed a narrower performance gap. Winning incentives were then embedded into interactive formats. 3. Scalable Engagement Playable ads and interactive video formats highlighted Omio's core value propositions, diverse transport options and cost-saving benefits, including scratch-to-get-discount mechanics that encouraged deeper engagement and improved conversion efficiency. By combining localized creative insights with AI-powered optimization, Omio ensured each market received the right message at the right time, supporting both scale and profitability. Unlocking Profitable Global Growth Through continuous testing, iteration, and AI-driven automation, Omio successfully scaled first-purchase performance across its European expansion within one year, consistently meeting CPA targets and maximizing ROI. "Working with Appier helped us scale efficiently into new markets while maintaining strong profitability," said Anastasiia Ivanova, App Performance Marketing Manager at Omio. "In just one year, our collaboration expanded from Spain to 21 countries, consistently meeting our CPA and ROAS goals. Appier truly delivers a managed service experience, building strong, long-term partnerships that drive growth." As Omio continues expanding globally, its collaboration with Appier demonstrates how Agentic AI-powered incrementality measurement and real-time optimization can enable high-quality, sustainable international growth in competitive digital markets. About Omio Omio is a leading global travel app that enables users to plan and book cross-border transportation by comparing and purchasing train, bus, flight, and ferry tickets in one place. Operating in more than 45 countries with over 2,000 trusted transport partners, Omio supports 28+ languages and multiple payment options, delivering a seamless travel experience for millions worldwide. About Appier Appier is an AI-native AaaS company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded with the vision of "Making AI Easy by Making Software Intelligent," Appier helps businesses turn AI into measurable ROI through its Ad Cloud, Personalization Cloud, and Data Cloud, each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making
Appier advances research on reliable agentic AI systems. Appier releases research focused on improving Agentic AI reliability while exploring new challenges in LLMs and marketing technology innovation. Appier today announced new research advancing the reliability of Agentic AI systems. To expand the impact of its research and development efforts, Appier's AI research team continues to focus on frontier topics in Agentic AI and Large Language Models (LLMs), exploring forward-looking technical challenges that push the boundaries of marketing technology innovation. In its latest paper, "Answer, Refuse, or Guess? Investigating Risk-Aware Decision Making in Language Models," the team introduces a systematic evaluation framework to measure how language models make decisions under different risk conditions. The approach significantly improves model reliability in high-risk scenarios through a novel methodological design. The research addresses a key challenge in deploying Agentic AI in enterprise environments: ensuring that autonomous AI decisions are trustworthy. The findings further strengthen Appier's technological leadership in AI while contributing practical insights for the broader Agentic AI ecosystem. As enterprises move from AI copilots toward autonomous AI agents, reliability has become a critical barrier to adoption. According to a 2025 McKinsey survey, 62% of organizations have already begun experimenting with AI agents, yet inaccuracy remains the most commonly cited risk in enterprise AI adoption. As an AI-native Agentic AI-as-a-Service (AaaS) company, Appier continues to translate cutting-edge research into enterprise-ready methodologies and product capabilities. This study specifically addresses two major enterprise concerns: AI hallucinations and decision reliability. To tackle this challenge, the research introduces a Risk-Aware Decision-Making framework that converts LLM decisions across varying risk conditions into quantifiable metrics, providing a stronger governance foundation for enterprise AI deployment. Turning Risk-Aware strategies into quantifiable metrics. Traditional LLM evaluations focus primarily on whether an answer is correct. In enterprise environments, however, the cost of being wrong and the value of refusing to answer differ significantly. The study introduces structured risk parameters - including rewards for correct answers, penalties for incorrect responses, and costs for refusal - to simulate different risk scenarios. Under this framework, models must evaluate their capability, confidence level, and risk conditions before deciding whether to answer, refuse, or guess. Decision quality is then measured by whether the model maximizes expected reward, providing a more realistic assessment of strategic decision-making. Key finding: strategic imbalance in existing models. Using the Risk-Aware Decision-Making framework, the research finds that many leading LLMs display strategic imbalance across risk scenarios. In high-risk settings, models often over-guess despite potential negative consequences. In low-risk scenarios, they may become overly conservative and refuse to answer too frequently. This inconsistency limits both the autonomy and safety of AI systems in enterprise environments. The study suggests the issue is not purely knowledge-related but stems from the model's difficulty in integrating multiple capabilities into a stable decision strategy. Skill Decomposition enables more optimal decisions. To address this challenge, the research proposes a Skill Decomposition approach, breaking decision-making into three steps: * Task Execution - solving the task to generate an initial answer * Confidence Estimation - evaluating confidence in that answer * Expected-Value Reasoning - reasoning about outcomes under risk conditions This structured reasoning process enables models to determine whether answering or refusing yields the best outcome. The approach allows models to better integrate multiple capabilities and produce more rational and stable decisions in high-risk environments, offering a practical path toward more reliable enterprise AI systems. "For Agentic AI to operate in critical enterprise workflows, the key is not only making AI smarter, but making its autonomous decisions more reliable," said Chih-Han Yu, CEO and Co-founder of Appier. "Appier has built its products around AI and continuously invested in world-class research. By turning LLM risk awareness into a quantifiable methodology, this research strengthens the foundation for trustworthy enterprise AI and helps accelerate the real-world adoption of Agentic AI and translate it into scalable business value and ROI." The research findings have been further integrated into Appier's Agentic AI-powered platforms, including Ad Cloud, Personalization Cloud, and Data Cloud, helping enterprises advance autonomous workflows in a more reliable and trustworthy way. Looking ahead, Appier will continue leveraging its strong AI research capabilities, proprietary data assets, and deep industry expertise to advance Agentic AI innovation and support enterprises in building more efficient and trustworthy AI-driven operations. Published March 12, 2026
Appier has unveiled research advancing the reliability of Agentic AI systems through a new Risk-Aware Decision-Making framework. The study, titled "Answer, Refuse, or Guess? Investigating Risk-Aware Decision Making in Language Models", introduces a systematic evaluation framework measuring how language models make decisions under different risk conditions. The research addresses a critical barrier to enterprise AI adoption. According to a 2025 McKinsey survey, 62% of organisations have begun experimenting with AI agents, yet inaccuracy remains the most cited risk. The framework converts LLM decisions into quantifiable metrics by introducing structured risk parameters. The research proposes a Skill Decomposition approach, breaking decisions into task execution, confidence estimation and expected-value reasoning. Appier has integrated these findings into its Ad Cloud, Personalisation Cloud and Data Cloud platforms.
Appier, a Tokyo-listed AI company, reported record revenue of JPY 43.7 billion for fiscal year 2025, up 28% year-on-year. E-commerce revenue grew 49% whilst other internet services, led by travel, surged 59%, driving what the company calls dual-engine growth. Operating profit reached JPY 3 billion, up 50% year-on-year, with a 6.8% margin. Gross profit rose 32% to JPY 23.5 billion. All key regions showed strong performance, with Northeast Asia and the US and EMEA both achieving 36% growth on an FX-neutral basis. For fiscal year 2026, Appier projects revenue of JPY 54 billion, up 24% year-on-year, and operating income of JPY 4.3 billion, up 45%. The company attributes growth to its Agentic AI platform, which helps enterprises automate workflows.
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Industries
Data & Analytics
Consumer Software
Enterprise Software
AI & Machine Learning
Company Size
501-1,000
Company Stage
IPO
Headquarters
Taipei, Taiwan
Founded
2012
Find jobs on Simplify and start your career today