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Aya Healthcare is a large, technology-driven healthcare staffing firm that operates a digital marketplace connecting clinicians, such as travel nurses, with hospitals and health systems. Its core product is an online platform that gives clinicians direct access to a broad database of job opportunities and equips hospitals with tools to manage their workforce, streamlining the process of filling temporary and permanent positions. The company differentiates itself through its scale, tech-first approach, and growth via acquisitions of smaller staffing and software firms, allowing it to offer comprehensive staffing solutions across many markets without relying solely on traditional recruiters. Aya’s goal is to help healthcare organizations overcome workforce shortages by efficiently matching qualified clinicians to open roles and improving workforce management through technology.
Industries
Data & Analytics
Enterprise Software
Healthcare
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Diego, California
Founded
2001
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Frequently asked questions about workforce visibility and staffing management. * How can healthcare systems improve workforce visibility? - Northern Arizona Healthcare improved workforce visibility by using Aya's LotusOne platform to centralize contingent, locum and permanent staffing data into a single real-time dashboard. * What staffing data can healthcare leaders track in LotusOne? - Leaders can monitor clinician assignments, contract end dates, fill rates, staffing utilization and recruiting pipelines across nursing, allied and physician staffing categories. * How does LotusOne support healthcare workforce planning? - LotusOne provides live staffing analytics, reporting dashboards and forecasting visibility that help organizations proactively plan for coverage needs and staffing gaps. * Can LotusOne support both contingent and permanent staffing? - Yes. Northern Arizona Healthcare used LotusOne alongside CoreHire to manage contingent labor, locums and permanent recruitment within one platform.
District court should have enforced individualized arbitration agreements. LinkedIn Facebook X O'Dell v. Aya Healthcare Servs., Inc., 171 F.4th 1173 (9th Cir. 2026) This case arose from unpaid wage claims brought by former employees of Aya Healthcare, a travel-nursing agency. The district court initially compelled four cases to individual arbitrations without ruling on the enforceability of the agreement because the agreement contained a delegation clause which provided that an arbitrator would decide the validity of the agreement. The results in arbitration were split: two arbitrators upheld the arbitration agreements while two struck them down. When Aya later sought to enforce the same arbitration agreement against different employees, the district court disregarded the valid delegation clause in the agreement and issued its own ruling on the enforceability of the arbitration agreement. In doing so, the district court relied exclusively on the unfavorable arbitration rulings - giving them preclusive effect while refusing to enforce the agreement for over 250 other former employees. The Ninth Circuit reversed. The court emphasized that the district court's approach clashed with the Federal Arbitration Act (FAA), which strongly favors enforcing arbitration agreements. Nothing in the FAA allows courts to invalidate such agreements based on how individual arbitrators rule in separate proceedings involving different parties. By treating a handful of arbitration decisions as binding on hundreds of other parties and claims, the district court effectively transformed an individual arbitration proceeding into a de facto class action without the parties' consent. That approach, the Ninth Circuit made clear, is fundamentally incompatible with the FAA because it suggests "the sort of 'judicial hostility to arbitration' that the FAA was enacted to prevent." See also Toothman v. Redwood Toxicology Laboratory, Inc., 2026 WL 1228477 (Cal. Ct. App. 2026) (employee hired through placement agency was not required to arbitrate claims against direct employer, which was not a party to the arbitration agreement).
The Ninth Circuit confirms that arbitration is bilateral and collateral estoppel cannot be used to preclude enforcement of arbitration agreements. LinkedIn Facebook X The Ninth Circuit addressed a novel procedural question in O'Dell v. Aya Healthcare Servs., Inc., 171 F.4th 1173 (9th Cir. 2026): whether non-mutual offensive collateral estoppel can prevent enforcement of arbitration agreements under the Federal Arbitration Act ("FAA"). The answer is no. The underlying dispute arose when four former employees of Aya Healthcare Services, a travel-nursing agency, brought wage-related claims against their employer under the Fair Labor Standards Act. Each employee had signed an arbitration agreement containing a delegation clause requiring the arbitrator - not a court - to determine the validity of the arbitration agreement. As a result, the four disputes were sent to arbitration where two arbitrators upheld the agreements and two found them unconscionable and invalidated them. When 255 additional employees opted into the FSLA action, Aya moved to compel arbitration for each pursuant to the identical delegation clauses. The district court, however, gave effect to the two awards invalidating the agreements because they were more "reasoned" and "thorough," and relied on those two awards to invalidate the remaining 255 identical arbitration agreements. Id. at 1175. Stated differently, because two arbitrators found the agreements to be invalid, the district court applied the collateral estoppel doctrine to invalidate the remaining 255 agreements, rendering the separate arbitrations required by the arbitration agreements unnecessary. The Ninth Circuit rejected the district court's approach. The court emphasized that the FAA requires courts and arbitrators to enforce arbitration agreements as written, and to resolve disputes through individualized, bilateral proceedings. As the court put it: "Doing away with such bilateral proceedings between mutually consenting parties, because other arbitrators in other proceedings involving other parties have already decided the issue, is anathema to the FAA." Id. at 1174. In short, the district court's ruling undermined the principle of party consent and effectively imposed a bellwether-type proceeding where the parties had not agreed to one. Id. at 1177-78. The court further explained that non-mutual offensive collateral estoppel is not a "generally applicable contract defense" such as fraud, duress, or unconscionability, and therefore cannot serve as a basis for contract "revocation" under the FAA. The O'Dell decision confirms that arbitration is a creature of contract and proceeds in accordance with the parties' agreement. Courts may not deprive arbitrators of their ability to resolve the threshold question of arbitrability - as per the delegation clauses in those arbitration agreements - by relying on creative preclusions principles based on decisions made in other arbitration proceedings. DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations. Attorney Advertising. (C) Kilpatrick 2026 Publish your content on JD Supra. * | Increased readership * | Actionable analytics * | Ongoing writing guidance Join more than 70,000 authors publishing their insights on JD Supra
At Qualivis Roundtable 2025, Jason Drucker, chief product officer at Aya Healthcare, delivered a powerful and engaging session in which he explored three essential themes: the state of the healthcare workforce, the role of emerging technology and how to build a more agile and intelligent staffing ecosystem.
Aya Healthcare, the largest healthcare talent software and staffing company in the United States, today announced the acquisition of Locum’s Nest, a leading ...
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Industries
Data & Analytics
Enterprise Software
Healthcare
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Diego, California
Founded
2001
Find jobs on Simplify and start your career today