Montreal Viagens automates service with Blip. Customers will be able to make requests and receive personalized accommodation recommendations via WhatsApp. August 18, 2026 - 16:51 Font size: -A+A Montreal Viagens, a subscription accommodation club, adopted Blip's solution, a conversational intelligence company, to automate customer service via WhatsApp. With the tool, customers will be able to make a series of requests in a simple and intuitive way, including inquiries, reservations, obtaining travel information, and personalized accommodation recommendations based on their profiles and preferences. In addition, new features will be implemented gradually throughout the project. The expectation is to significantly expand the availability of the company's digital services, ensuring continuous support for operational demands and routine inquiries, while strengthening the work of teams specialized in cases that require analysis, consulting, and personalized relationship. According to Levilton Vilas Boas, operations superintendent at Montreal Viagens, the technology comes to enhance the traveler experience and allow their teams to be increasingly focused on generating value and offering the best solutions for each customer. "With Blip, we take another important step in this journey by expanding our customers' autonomy without giving up the consultative and personalized service that is part of our essence," says Vilas Boas. Founded in 1986, Montreal Viagens has a subscription-based accommodation club model that works similarly to streaming services. In the company's system, the customer pays a fixed monthly amount via recurring billing and accumulates annual room nights to use at an accredited network of more than 9,500 hotels, inns, and resorts in Brazil and abroad. Founded in 1999, Blip has 1,700 employees and about 3,700 customers in more than 36 countries. Among them are Dell, General Motors, Hotmart, Mercado Pago, Via Laser Serviços, XP Investimentos, Itaú Unibanco, Coca-Cola, Fiat, Claro, and Nestlé. Reporter at Baguete Diário

Blip hires new VP of products. Renata Gagetti has stints at OLX, Rappi, Uber and iFood. June 23, 2026 - 11:59 Font size: -A+A Renata Gagetti (Photo: Press) Blip, one of the largest companies in the messaging systems and chatbot segment in Brazil, announced the arrival of Renata Gagetti as its new vice president of products. With 14 years in the market, the professional comes from Atlas Technologies, a Rio Grande do Sul-based IT outsourcing and consulting company, where she led the product directorship for about a year and a half. Gagetti was a professor in the master's program at IÉSEG School of Management in France, in addition to having worked as head and director of products at OLX for three years. Previously, she was global head of products and operations at Rappi, manager of the Latin America operations center at Uber, and product specialist at iFood. Her trajectory also includes stints at Grupo Kronberg and Crawford & Company, as well as a bachelor's degree in business administration from the University of the State of Santa Catarina. At Blip, Gagetti's priority will be to strengthen a product strategy even more oriented towards innovation and generation of results for customers and partners. The goal is to expand the company's ability to transform artificial intelligence into concrete impact for businesses, whether through operational efficiency, increased conversion, improved consumer experience, or sustainable growth. "Today, more than scaling software, the challenge is to build solutions capable of delivering real transformation to customers and solving concrete problems. It is a great privilege to be in a company that sees AI as a tool to accelerate and structure this process," says Gagetti. In the short term, the executive intends to deepen proximity with the company's main clients and strengthen the strategic alignment of the product area. In the medium term, her mission is to help consolidate Blip as a global reference in intelligent conversational experiences. Founded in 1999, Blip has 1,700 employees and about 3,700 clients in more than 36 countries. Among them are Dell, General Motors, Hotmart, Mercado Pago, Via Laser Serviços, XP Investimentos, Itaú Unibanco, Coca-Cola, Fiat, Claro, and Nestlé. Reporter at Baguete Diário