After previous, lackluster Business Process Outsourcing (BPO) experiences, software leader Odeko partnered with Boldr to scale high-quality support from 6 to 16 markets, cutting First Response Time, driving stronger, measurable customer satisfaction + operational efficiency (within six months!)

To round out Sudolsky's pledge, Boldr partnered with B Lab's Social Standards Unit and the WageIndicator Foundation last December to determine a living wage baseline for its team in Mexico based on local living expenses and demographics.