Casebook PBC

Casebook PBC

Public-benefit SaaS for case management

Overview

Casebook PBC provides a configurable SaaS platform for human services, used by government agencies and nonprofits to manage intake, casework, tracking, communication, and reporting from a single system. The cloud-based solution guides workflows and stores data to support service delivery, program monitoring, and collaboration, with subscription pricing for public and nonprofit clients. What makes it different is its public-benefit structure and focus on people-centered workplaces, plus a strong emphasis on data-driven outcomes and operational efficiency tailored to the social services sector. The company's goal is to help organizations end poverty and improve lives by delivering reliable data on program effectiveness and enabling faster progress toward their mission.

Significant Headcount Growth

About Casebook PBC

Simplify's Rating
Why Casebook PBC is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Government & Public Sector

Enterprise Software

Social Impact

Company Size

51-200

Company Stage

Seed

Total Funding

$4M

Headquarters

New York City, New York

Founded

2018

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Simplify's Take

What believers are saying

  • March 2026 funding reportedly added $2.3M for product expansion and reach.
  • Casebook's site says it served over 250,000 individuals and grew 200% year-over-year.
  • February 2024 Impact 100 recognition strengthens hiring and customer trust in mission-driven sales.

What critics are saying

  • Bonterra Apricot, Salesforce Nonprofit Cloud, and Case Management Hub pressure pricing and switching costs.
  • Casebook's own 2026 news looks sparse, suggesting weak momentum versus faster-moving rivals.
  • If 2026 fundraising stalls after the reported $2.3M round, expansion can choke.

What makes Casebook PBC unique

  • Casebook PBC targets human services, not generic CRM, since 2018 move from Case Commons.
  • Its configurable SaaS centralizes intake, case management, reporting, and mobile workflows.
  • June 2024 HUD-aligned gender identity intake features deepen compliance and inclusivity.

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Funding

Total Funding

$4M

Above

Industry Average

Funded Over

2 Rounds

Seed funding is usually the first official round after pre-seed, when a startup has a prototype or concept. It’s typically used to develop the product, test the market, and start building the team. Investors here are often angel investors or early-stage venture capitalists.
Seed Funding Comparison
Meet Average

Industry standards

$3.3M
$2M
Netflix
$2.3M
Instacart
$3M
Robinhood
$3M
Casebook PBC

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

6%
NonProfit PRO
Jun 6th, 2024
Casebook PBC Launches Gender Identity Feature to Support Inclusivity for Nonprofits

Casebook PBC, a provider of human services software, is helping to promote better diversity and inclusivity practices for nonprofit organizations with the launch of its Gender Identity Options feature for client intake forms.

PR Newswire
May 20th, 2024
Casebook Pbc Helps Nonprofits Serve Over 250,000 Individuals

Casebook PBC, the innovator of human services software, is announcing 200% year-over-year growth, including serving more than a quarter of a million individuals on its SaaS solution that centralizes tracking, communication, and reporting

PR Newswire
Jan 24th, 2024
Casebook PBC Recognized in Government Technology's GovTech 100 List for 2024

Casebook PBC recognized in Government Technology's GovTech 100 list for 2024.

Casebook
Jan 11th, 2023
Casebook Earns Spot On 2023 GovTech Top 100 List

Casebook has been named to the GovTech 100 list by Government Technology Magazine.

Benzinga
Dec 1st, 2022
Casebook PBC Announces 2nd Annual '12 Days of Casebook' for Nonprofits

NEW YORK, Dec. 1, 2022 /PRNewswire-PRWeb/ -- Casebook PBC, a certified B-Corp, has announced its second annual 12 Days of Casebook program aimed at nonprofits that serve others.

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