Cedar is a healthcare technology platform that helps providers and payers streamline administrative and billing tasks across the patient journey. It manages end-to-end revenue cycle with features like clear bill resolution, real-time insights, easy setup, and flexible payment options, plus personalized patient engagement to boost payments. It differentiates itself by combining end-to-end revenue-cycle management with tailored communications, real-time analytics, and simple implementation to deliver measurable ROI for large health systems. The goal is to help providers exceed financial goals and improve patient satisfaction by making billing and payment smoother and increasing cash collections.
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Industries
Company Size
501-1,000
Company Stage
Series D
Total Funding
$419.4M
Headquarters
New York City, New York
Founded
2016
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Total Funding
$419.4M
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Cedar's Kora Platform tackles patient billing woes. Navigating a new frontier in patient billing. Cedar, the maestros of AI in patient financial engagement, are rewriting the rules with their latest innovation, the Kora Platform. This tool seems like the fresh coat of paint on the age-old wreck of patient billing, designed to battle those rising costs that healthcare's individual payers bring to the table. Instead of the same old song and dance, Kora brings a full-blown orchestra of AI features to convert frustrating billing notifications into conversations. AI to the Rescue, Again. Focusing on Cedar's bedrock of rigorous data analysis and consumer behavior study, Investors Hangout, LLC is seeing Cedar's Kora Platform shake things up significantly. Here's the deal: laden with over a decade's worth of patient billing dirt and drudgery, Kora is a triple-threat, combining autonomous voice, text capabilities, and the ability to straddle past and present interactions. It's like having a financial shrink, part-time detective, and savvy negotiator all rolled into one. Just look at how Kora outpaces the competition: * Uses 1.5 billion interactions and $13.6 billion in payments for dynamic adaptation. * Precision through regression-tested guardrails and human-in-the-loop expertise. * Sharpens logic and campaign success continuously for greater financial resolution. Patients: the quiet giants of healthcare payments. Let's chew on this: patients have stealthily become major contenders in healthcare payments. Yet, current systems are gasping for air trying to adjust. Cedar lays out the high stakes; nearly 40% of collectible amounts come from uninsured patients. That's a staggering leap from where things stood a mere three years back. The rise in self-pay balances is forcing providers to scramble and play catch-up with technologies not yet up to the task. Until now. Kora: A game changer. Kora plays the long game. While the current infrastructure plays hopscotch with static portals and IVR systems, this platform sticks around, evolving with every patient interaction. Each call isn't just a shot in the dark; it's a well-guided tour using past learnings to support future financial maneuvers without making folks jump through the same hoops. It's driving home financial clarity, flexibility, and - dare I say - a touch of empathy. "When patients are facing unexpected healthcare costs, they need clarity, flexibility, and empathy, not a rigid phone tree or transactional chatbot," notes Dugan Winkie from Cedar. Outcomes worth noting. Let's cut to the chase: results matter. Cedar's got figures proving Kora's effectiveness - like 600,000 patient conversations handled autonomously and a 20% pickup rate for outbound calls. That's a rate that outpaces the industry benchmarks by an impressive fourfold. And amid all the buzzing, patients are warming up to Kora, reporting satisfaction scores that suggest a sigh of relief rather than exasperated despair. What lies ahead. In a world where patients are expected to foot an increasing chunk of the healthcare bill, Cedar's Kora Platform might just be the lifeline needed to keep those financial relationships afloat. It's not just about slapping on a chatbot and hoping for the best. No, it's about providing the kind of support that makes patients feel like they have a partner in their corner, not a faceless corporation breathing down their necks. Cedar proves that in the healthcare billing rat race, having a savvy AI in your corner - one that actually remembers momentum and adapts - is the ace play.
Cedar has expanded Cedar Intelligence, its AI-powered decision engine for healthcare billing, with new capabilities designed to personalise patient billing journeys at scale. The company announced the release aims to help providers improve collections, reduce costs, and simplify bill resolution for patients. Cedar Intelligence analyses over 80 patient attributes, drawing on 1.5 billion patient interactions and $10 billion in processed payments. New features include adaptive patient experiences, Bill Navigator for explaining charges, Agent Copilot for support teams, and Kora Outbound for personalised voice calls. The announcement comes as patient satisfaction with healthcare billing remains low, with only 65% of likely payers reporting satisfaction. Cedar has supported over 50 million patients nationwide and processed more than $10 billion in payments to date.
Cedar partners with AthenaOne for improved patient financial experience. Up next. Published on 24 March 2026 Cedar aims to enhance financial interactions for healthcare providers within eight weeks. * Cedar collaborates with AthenaOne to enhance patient financial experiences. * Healthcare practices can see improvements within eight weeks. * The partnership aims to streamline financial interactions for better patient engagement. Cedar is partnering with AthenaOne to enhance the patient financial experience for healthcare providers. This collaboration aims to modernize financial interactions with patients, allowing practices to improve engagement and streamline operations. The initiative offers a significant opportunity for healthcare practices to generate better outcomes in their financial processes. Practices that implement Cedar's solutions alongside AthenaOne's platform can expect to see results in as little as eight weeks. By integrating these systems, healthcare providers will be better equipped to manage patient billing and payments, contributing to a more efficient financial experience. This partnership underscores a growing trend in the healthcare industry focused on optimizing patient interactions. The ability to modernize financial processes is critical as healthcare providers strive to improve patient satisfaction. Cedar's technology seeks to address common pain points in the financial aspects of patient care. These advancements not only benefit healthcare practices but also enhance the overall experience for patients navigating financial responsibilities. You may also like. Services PMI at 53.8 in january 2026, according to ISM report. January sees strong growth in services sector as PMI remains robust. Services... * February 4, 2026 Pharmacelera raises $6M to expand in US and enhance drug discovery platform. Funding will support growth and technological advancements in drug discovery. Pharmacelera has... * February 18, 2026 BD helps scientists advance immunology and cancer research with ai-powered insights and automation. Innovative automation enhances cancer research and immunological studies. AI-powered tools improve research... NUNM receives $1.5 million gift to support campus expansion and future integrative medicine center. Major donation aims to enhance educational opportunities at NUNM. NUNM receives a... * February 28, 2026
Medical billing firm Cedar launches Medicaid enrollment tool as cuts loom. The tool, which aims to help patients enroll in and maintain coverage, comes as healthcare braces for major cuts to the safety-net insurance program. Dive brief: * Medical billing tech firm Cedar launched a tool Monday that aims to help patients enroll in and maintain Medicaid coverage as the healthcare sector braces for major cuts to the safety-net insurance program. * The product, called Cedar Cover, identifies patients who may be eligible for Medicaid, reminds beneficiaries of upcoming eligibility checks, helps them manage care denials and connects them to medication co-pay assistance, the company announced at the HLTH 2025 conference in Las Vegas. * The tool comes months after President Donald Trump signed a massive tax and policy law that includes historic cuts to Medicaid. "This bill is going to directly drive increases in uninsured patient care," Seth Cohen, president of Cedar, said at HLTH. Dive insight: The One Big Beautiful Bill Act strips more than $1 trillion from federal healthcare spending over the next decade, largely through cuts to Medicaid. One of the largest changes included in the law are work requirements, which mandate Medicaid beneficiaries log work, education or volunteer hours to stay enrolled in coverage. The requirements are controversial: While Republicans argue the policy preserves the safety-net program for the most needy, studies show previous experiments by states to enact work mandates removed people from coverage without increasing employment. Eligible people could also be removed because they struggle to navigate the reporting process, opponents say. An additional 10 million people will be uninsured in 2034 due to the law, according to the Congressional Budget Office. That poses new financial challenges for providers, who will likely lose revenue and see uncompensated care costs spike. "This is hugely devastating for providers who no longer have the [...] reimbursement, and, of course, for the patients who cannot cover these losses," Cohen said. Cedar Cover aims to help patients through the Medicaid enrollment process and alert current beneficiaries of upcoming work requirement and eligibility check deadlines. Patients complete an eligibility screen to determine whether they could qualify for assistance, and the tool walks them through enrollment if they appear eligible, a spokesperson told Healthcare Dive. Once they're enrolled in the safety-net program, Cedar uses the approval date to send reminders about work requirements and renewal dates using state-specific data from partner Fortuna Health, a Medicaid navigation platform. The product can also guide patients on how to resolve claims denials and pair them with medication assistance. In conjunction with Cedar's payments platform, the financial assistance tool integrates with major electronic health records, like Epic, a spokesperson said. Nearly a dozen health systems use Cedar Cover, including Novant Health, Baystate Health and the Iowa Clinic, according to a press release.
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Industries
Company Size
501-1,000
Company Stage
Series D
Total Funding
$419.4M
Headquarters
New York City, New York
Founded
2016
Find jobs on Simplify and start your career today