Cerebri AI

Cerebri AI

AI platform for enhancing customer experience

About

Cerebri AI enhances customer experience by using artificial intelligence to manage customer journeys through application programming interfaces (APIs). Their platform, Cerebri Values CX (CVX), allows businesses to integrate AI technology into their existing systems, enabling them to better understand and engage with customers. This platform analyzes customer data to predict financial success and improve engagement, offering a more detailed approach than traditional methods like the Net Promoter Score. Cerebri AI primarily serves large enterprises and operates on a subscription-based model, providing rapid deployment of their services within 90 days through an automated pipeline. The company stands out from competitors by offering a nuanced predictive measure of customer engagement and is backed by M12, which adds credibility and strategic support. Additionally, Cerebri AI is dedicated to promoting diversity and inclusion within the tech industry.

Company Stage

Series B

Employees

11-50

Industries

Enterprise Software, AI & Machine Learning

Total Funding

$16.9M

Headquarters

Austin, Texas

Founded

2016


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Simplify's Take

What believers are saying

  • Growing demand for real-time data analytics boosts Cerebri AI's market potential.
  • AI integration with CRM systems expands Cerebri AI's market reach.
  • Subscription-based models align with Cerebri AI's revenue strategy, attracting enterprise clients.

What critics are saying

  • Loss of key personnel like Sotiris may impact innovation.
  • Dependence on M12 for financial backing poses a risk if the partnership changes.
  • Intensifying competition in AI-driven CX solutions could pressure Cerebri AI's market position.

What makes Cerebri AI unique

  • Cerebri AI offers real-time data processing for customer and traveler experiences.
  • The company has filed 27 patents, showcasing its innovative approach.
  • Cerebri AI provides a subscription-based service with rapid deployment within 90 days.

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Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-4%

2 year growth

0%

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