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Cerebri AI enhances customer experience by using artificial intelligence to manage customer journeys through application programming interfaces (APIs). Their platform, Cerebri Values CX (CVX), allows businesses to integrate AI technology into their existing systems, enabling them to better understand and engage with customers. This platform analyzes customer data to predict financial success and improve engagement, offering a more detailed approach than traditional methods like the Net Promoter Score. Cerebri AI primarily serves large enterprises and operates on a subscription-based model, providing rapid deployment of their services within 90 days through an automated pipeline. The company stands out from competitors by offering a nuanced predictive measure of customer engagement and is backed by M12, which adds credibility and strategic support. Additionally, Cerebri AI is dedicated to promoting diversity and inclusion within the tech industry.
Company Stage
Series B
Employees
11-50
Industries
Enterprise Software, AI & Machine Learning
Total Funding
$16.9M
Headquarters
Austin, Texas
Founded
2016
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