Overview

Cerebri AI enhances customer experience by using artificial intelligence to manage customer journeys through application programming interfaces (APIs). Their platform, Cerebri Values CX (CVX), allows businesses to integrate AI technology into their existing systems, helping them understand and engage with customers more effectively. This platform analyzes customer data to predict financial success and improve engagement, offering a more detailed approach than traditional methods like the Net Promoter Score. Cerebri AI primarily targets large enterprises, providing a subscription-based service that promises rapid deployment within 90 days through an automated pipeline. The company stands out from competitors by offering a quick setup and a nuanced predictive measure of customer engagement. Backed by M12, formerly Microsoft Ventures, Cerebri AI aims to grow in the enterprise market while promoting diversity and inclusion within the tech industry.

Simplify's Take

What believers are saying

• Growing demand for real-time analytics boosts Cerebri AI's TX platform adoption.
• Subscription-based models align with industry trends, benefiting Cerebri AI's business model.
• Cerebri AI's focus on diversity enhances brand reputation and customer base.

What critics are saying

• Emerging AI startups pose a threat to Cerebri AI's market share.
• Continuous AI advancements require costly updates to Cerebri AI's platform.
• Data privacy regulations could hinder Cerebri AI's data processing capabilities.

What makes Cerebri AI unique

• Cerebri AI offers real-time data processing for customer and traveler experiences.
• The company has filed 27 patents, showcasing its innovative approach.
• Cerebri AI's CVX platform provides predictive analytics for customer engagement.

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Funding

Total Funding

$16.9M

Below

Industry Average

Funded Over

3 Rounds

$7,000,000

Series B

Dec 2019

Series B funding is typically for startups that have proven their business model and need more funding to expand rapidly—often by entering new markets or adding more products. Investors are usually venture capital firms that specialize in later-stage investments.

Series B Funding Comparison

Below Average

Industry standards

Ind Avg. $35M

$4M

$7M

$30M

$45M

$65M

$100M

View all funding stages