Cerebri AI

Cerebri AI

AI platform for enhancing customer experience

About

Cerebri AI enhances customer experience for large enterprises using artificial intelligence. Their main product, Cerebri Values CX (CVX), is a platform that integrates with existing business systems through APIs to analyze customer data and predict financial success. This allows companies to better understand and engage with their customers, driving sales while improving customer relationships. Unlike traditional methods like the Net Promoter Score, CVX provides a more detailed and predictive measure of customer engagement. Cerebri AI operates on a subscription model, offering rapid deployment of their services within 90 days through an automated pipeline. Backed by M12, formerly Microsoft Ventures, the company emphasizes credibility and growth potential in the enterprise market. Additionally, Cerebri AI is dedicated to promoting diversity and inclusion within the tech industry.

Company Stage

Series B

Employees

11-50

Industries

Enterprise Software, AI & Machine Learning

Total Funding

$16.9M

Headquarters

Austin, Texas

Founded

2016


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Simplify's Take

What believers are saying

  • Growing demand for real-time data processing in the travel industry boosts Cerebri AI's relevance.
  • Predictive analytics for customer engagement is increasingly sought after by enterprises.
  • API-based solutions facilitate seamless integration, enhancing Cerebri AI's appeal to large enterprises.

What critics are saying

  • Departure of key personnel like Sotiris may disrupt ongoing projects.
  • Rapid deployment focus could lead to quality assurance challenges.
  • Intensifying competition in AI-driven CX solutions may impact Cerebri AI's market share.

What makes Cerebri AI unique

  • Cerebri AI offers real-time Answers-as-a-Service for CX and TX challenges.
  • The company has filed 27 patents, with 11 granted, showcasing innovation.
  • Cerebri Values CX provides predictive analytics beyond traditional metrics like Net Promoter Score.

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Growth & Insights
Headcount

6 month growth

4%

1 year growth

0%

2 year growth

0%

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