Overview

Cerebri AI enhances customer experience by using artificial intelligence to help businesses manage customer journeys. Their main product, Cerebri Values CX (CVX), is a platform that integrates with existing systems through APIs, allowing companies to analyze customer data and predict financial success. This platform offers a more detailed and predictive measure of customer engagement compared to traditional methods like the Net Promoter Score. Cerebri AI primarily targets large enterprises and operates on a subscription-based model, ensuring rapid deployment of their services within 90 days. What sets Cerebri AI apart from competitors is its focus on advanced data analytics and its commitment to diversity and inclusion in the tech industry, supported by backing from M12, formerly Microsoft Ventures. The company's goal is to improve customer engagement and drive sales for businesses while fostering a more inclusive tech environment.

Simplify's Take

What believers are saying

• Growing demand for real-time analytics boosts Cerebri AI's TX platform adoption.
• Subscription-based models align with industry trends, benefiting Cerebri AI's business model.
• Cerebri AI's focus on diversity enhances brand reputation and customer base.

What critics are saying

• Emerging AI startups pose a threat to Cerebri AI's market share.
• Continuous AI advancements require costly updates to Cerebri AI's platform.
• Data privacy regulations could hinder Cerebri AI's data processing capabilities.

What makes Cerebri AI unique

• Cerebri AI offers real-time data processing for customer and traveler experiences.
• The company has filed 27 patents, showcasing its innovative approach.
• Cerebri AI's CVX platform provides predictive analytics for customer engagement.

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Funding

Total Funding

$17.4M

Below

Industry Average

Funded Over

3 Rounds

$7,000,000

Series B

Dec 2019

Series B funding is typically for startups that have proven their business model and need more funding to expand rapidly—often by entering new markets or adding more products. Investors are usually venture capital firms that specialize in later-stage investments.

Series B Funding Comparison

Below Average

Industry standards

Ind Avg. $35M

$4M

$7M

$30M

$45M

$65M

$100M

View all funding stages