Overview

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Simplify's Take

What believers are saying

• AI-driven voice technology can enhance customer service and reduce labor costs.
• Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.
• Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

What critics are saying

• Increased competition from convenience stores using voice AI technology.
• Smart Answering service may face integration challenges with existing restaurant systems.
• New leadership may lead to strategic shifts unsettling existing partnerships.

What makes ChowNow unique

• ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.
• The platform integrates orders from multiple sources into a centralized hub for restaurants.
• ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Help us improve and share your feedback! Did you find this helpful?

YesNo

Funding

Total Funding

$62.3M

Below

Industry Average

Funded Over

4 Rounds

$21,000,000

Series C

May 2019

Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.

Series C Funding Comparison

Below Average

Industry standards

Ind Avg. $50M

$16M

$21M

$40M

$50M

$62M

$100M

View all funding stages