ChowNow

ChowNow

Online ordering system for independent restaurants

About

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Company Stage

Series C

Employees

201-500

Industries

Food & Agriculture, Consumer Software

Total Funding

$62.3M

Headquarters

Santa Monica, California

Founded

2011


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Simplify's Take

What believers are saying

  • AI-driven voice technology can enhance customer service and reduce labor costs.
  • Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.
  • Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

What critics are saying

  • Increased competition from convenience stores using voice AI technology.
  • Smart Answering service may face integration challenges with existing restaurant systems.
  • New leadership may lead to strategic shifts unsettling existing partnerships.

What makes ChowNow unique

  • ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.
  • The platform integrates orders from multiple sources into a centralized hub for restaurants.
  • ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

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Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-1%

Benefits

Comprehensive health plans

Remote office stipend

Mental health coverage

Parental & family leave

Student loan assistance

Employee stock incentive plan

401(k) savings plan

Pet insurance

Fitness stipend

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