ChowNow

ChowNow

Online ordering system for independent restaurants

About

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Company Stage

Series C

Employees

201-500

Industries

Food & Agriculture, Consumer Software

Total Funding

$62.3M

Headquarters

Santa Monica, California

Founded

2011


Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Cuboh enhances order management efficiency for restaurant partners.
  • Partnership with Boostly boosts customer engagement through integrated SMS marketing.
  • Flex Delivery service attracts restaurants seeking cost-effective delivery solutions.

What critics are saying

  • Integration challenges with Cuboh could disrupt service delivery to restaurant partners.
  • SoundHound AI partnership may face issues if technology fails to meet expectations.
  • Increased competition from convenience stores adopting voice AI technology threatens market share.

What makes ChowNow unique

  • ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.
  • The platform integrates orders from multiple sources into a centralized hub for restaurants.
  • ChowNow provides branded apps and marketing support, enhancing restaurant visibility and customer engagement.

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Growth & Insights
Headcount

6 month growth

-9%

1 year growth

-14%

2 year growth

-25%

Benefits

Comprehensive health plans

Remote office stipend

Mental health coverage

Parental & family leave

Student loan assistance

Employee stock incentive plan

401(k) savings plan

Pet insurance

Fitness stipend

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