Citizens

Citizens

State-backed insurer of last resort

Overview

What Citizens Property Insurance Corporation does: It provides property and casualty insurance in Florida as a not-for-profit insurer-of-last-resort for residents and businesses that private insurers deny. How its product works: It offers affordable coverage, especially for windstorm and catastrophic events, to high-risk properties, funded by premiums and state support, with policies designed to supplement the private market and pay claims even after major disasters. How it differs from competitors: It is state-backed and government-created, not-for-profit, operating as a safety net to the private market, focusing on coverage for those denied elsewhere rather than profit. What its goal is: to ensure access to essential property insurance in high-risk areas and maintain financial stability to pay claims in disasters.

About Citizens

Simplify's Rating
Why Citizens is rated
C+
Rated A on Competitive Edge
Rated D+ on Growth Potential
Rated C on Differentiation

Industries

Government & Public Sector

Financial Services

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Tallahassee, Florida

Founded

2002

Simplify Jobs

Simplify's Take

What believers are saying

  • Policy count dropped from 1.41 million to 336,000 via clearinghouses since October 2023.
  • 2026 rates cut 8.8% for homeowners multi-peril and 5.5% for wind-only policies.
  • Secured $1.1 billion Everglades Re cat bond to bolster catastrophe resilience.

What critics are saying

  • HB mandates commercial clearinghouses by January 1, 2027, shrinking premium base.
  • Surplus lines insurers with A.M. Best A-VII ratings fail in hurricanes, triggering assessments.
  • 2025 14% rate hikes reversed to 2026 cuts erode underwriting margins immediately.

What makes Citizens unique

  • Florida Legislature created Citizens in 2002 as not-for-profit insurer of last resort.
  • Provides windstorm coverage for high-risk property owners denied by private market.
  • State-backed financial stability ensures claims payment during catastrophes.

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Benefits

Relocation Assistance

Company News

Miami Today
Mar 11th, 2026
Home insurance costs fall, but experts warn of rebound.

Home insurance costs fall, but experts warn of rebound. A proposal to move more condominium policies out of Citizens Property Insurance, the state-run carrier, is headed to Gov. Ron DeSantis. The House voted 88-19 on Monday to direct Citizens to establish two clearinghouses for commercial residential and non-residential policies by Jan. 1, 2027. One of the new clearinghouses is for authorized insurers to make takeout offers on commercial residential and non-residential policies. The second opens the process for approved surplus lines insurers, which are companies not licensed in Florida but allowed to operate as an "eligible" insurer. Miami Rep. Mike Redondo, the sponsor of the House bill, said keeping policies out of Citizens will strengthen Florida's insurance system and create more options for business and commercial property owners. "All this would do, if they receive an offer of coverage from the surplus lines clearinghouse, it would just prevent them from staying within Citizens," Mr. Redondo said. "They would not be obligated to accept that offer. They could use an agent to go back and shop the market again, whether the admitted market or the surplus lines market." Rep. Allison Tant cautioned against pushing customers out of Citizens and the need for more oversight of surplus lines. But Rep. Jose Alvarez said the change brings Citizens back to being the "insurer of last resort and allows the private sector to actually step in, which, as we know it'll be healthy competition for the market, and healthy competition in the private sector means lower priced insurance." Prior to the House floor session, Minority Leader Fentrice Driskell alluded to a reported push for the clearinghouses by Ryan Turner Specialty, a wholesale brokerage firm. The bill "is being pushed by a billionaire mega donor which would force commercial properties off Citizens Property Insurance, which could raise premiums," Mr. Driskell said during a conference call with reporters. When the bill was before the Senate Appropriations Committee on Agriculture, Environment, and General Government on Feb. 4, Insurance Commissioner Mike Yaworsky expressed concerns about the oversight of surplus lines carriers. "They do not have to disclose what the new premium might be, what new terms of coverage might be and what other provisions might be in place up until the day before the new policy is set to renew," Mr. Yaworsky told the committee. "That could be a significant challenge for a number of consumers that are in this residual marketplace right now." The clearinghouse process has been used by Citizens for a little more than a decade in its efforts to shed policies. The overall policy count has fallen from 1.41 million in October 2023 to 336,000 as of last week. Under the residential clearinghouse, when an offer from a private firm is within 15% of Citizens' premium for a new single-family policy, the policy goes to the private carrier. Mr. Redondo said that in the commercial lines clearinghouses, the offer from outside Citizens would have to be "equal or better." To participate in the clearinghouse, surplus lines insurers would have to have at least five years of publicly available audited financial statements, be rated "A minus" or higher in terms of financial strength and at least an "A-VII" rating from A.M. Best Company. Last week, the Citizens Board of Governors proposed new rates for 2026 that in part cut rates an average of 8.8% for the most common type of Citizens policy, known as homeowners' multi-peril coverage. For homeowners with wind-only policies, the rate reduction carries an average reduction of 5.5%.

The Florida Times-Union
Mar 7th, 2025
Citizens Property Insurance says it will move from downtown Jacksonville to suburbs

Citizens Property Insurance Corp. will relocate its Jacksonville office from downtown to the Southside in 2026.

Florida Insurance Claim Appraisal
Dec 14th, 2024
Citizens Property Insurance Corp of Florida's New ADR Scheme - Don't Fall For It!

Citizens Property Insurance Corporation has introduced a new endorsement called Alternative Dispute Resolution (ADR) of Administrative Hearings.

EIN News
Jul 10th, 2024
LenderDock teams up with Citizens Property Insurance Corporation

LenderDock teams up with Citizens Property Insurance Corporation.

Coverager
Jun 19th, 2024
Citizens Releases 2025 Rate Media Kit

The Citizens Property Insurance Corporation Board of Governors will be asked today to approve a recommendation for a 2025 rate package impacted by recent legislative reforms, reinsurance costs, and Citizens’ ongoing effort to charge actuarially sound rates. Board members will consider recommended rates for 2025 that call for a statewide average increase of 14% for all Personal Lines policies – homeowners, condominium unit owners, dwellings, renters, and mobile homes. Homeowner multiperil (HO-3) policy rates would increase by an average of 13.5%. Condominium owners would see an average 14.2% increase. If approved by the Office of Insurance Regulation (OIR), the rates would go into effect for renewal policies after January 1, 2025

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