Town of Greensboro reactivates contract with CivicPlus for emergency notifications. The Greensboro Town Council accepted a bid from CivicPlus to reinstate the third-party as an emergency alert system. Residents must sign up for alerts via the Town of Greensboro's website. Screenshot Posted Wednesday, May 27, 2026 5:35 pm By Kennedy Thomason GREENSBORO - At their May 21 Town Council Meeting, the Greensboro Town Council decided to reactivate a contract with third-party emergency alert system CivicPlus. The decision to revisit the service comes after one of the harshest winters in recent history and multiple instances of emergency water shut-offs throughout town. The Town already used CivicPlus perviously, but Town Manager Cindy Yost said there were only 196 users, most of whom were duplicate entries or citizens who live outside town limits. While the Town Council decided to accept the bid from CivicPlus for $4,000 to reinstitute the emergency alert push notifications, Councilmembers raised concerns about the responsibility of signing up for alerts resting on Greensboro residents. Yost explained that the Town does not have all of the contact information necessary to input residents manually, but residents can sign up by clicking the link on the Town's website. The term of the Town's contract with CivicPlus is one year. Other items that may interest you

Mayor Bissen's administration launches newly redesigned mauicounty.gov website. Richard T. Bissen, Jr., Mayor at County of Maui - https://www.mauicounty.gov/ May 5, 2026 The County of Maui announced on May 5 the launch of its newly redesigned primary website, www.mauicounty.gov, in partnership with CivicPlus. The new site features enhanced navigation, improved document search tools, a chatbot powered by artificial intelligence, and accessibility options for users. The updated website is intended to make it easier for residents to access county services and resources. Mayor Richard Bissen said, "Our goal in redesigning our website was to better reflect our unique community and make it easier for residents to access County services and resources. It's one more step in our ongoing commitment to improving how people connect with their government and get the support they need." Some of the key improvements include a new layout with icon buttons for frequently visited pages, self-service portals for payments and online services, an AI-powered chatbot tool, enhanced document search capabilities, redesigned graphics with thematic colors and symbolism, as well as accessibility tools such as AudioEye and DocAccess that translate documents or convert PDFs into screen reader-compatible formats. Director of Communications and Government Affairs Laksmi Abraham said the project marked the first major redesign of the county's website in over ten years. "Modernizing our digital platforms is critical to our broader goal of strengthening communication tools across the County and improving how we share information and connect with our community," she said. County Chief Technology Officer Kim Albright highlighted CivicPlus' content management system as providing industry-leading features: "CivicPlus' content management system provides a set of industry-leading features, well-designed layout and functionality, giving our team the tools to deliver timely, accurate and accessible information to the public," Albright said. "It allows us to manage content more efficiently, improve the user experience and ensure our website remains responsive to the needs of our community." CivicPlus serves more than 7,500 local government customers through its Civic Experience platform that connects county employees and elected officials with users from Maui Nui as well as other locations.