Overview
Fiber by Clerkie is a B2B fintech platform that modernizes debt operations for lenders and banks with an integrated recovery stack. It uses data analytics to spot at-risk borrowers early and suggests personalized workout and hardship options, while offering tools like Recovery CRM, an Inventory Management System, an AI Agent, a self-service portal, and workflow automation to streamline collections and communications. The platform builds on insights from Clerkie’s consumer app to provide an end-to-end solution that combines automation with AI, differentiating itself by acting as the central hub for debt operations. Its goal is to reduce loan losses and preserve customer relationships by proactively managing repayment challenges for financial institutions.
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Simplify's take
What believers are saying
- Fiber sponsored an AccountsRecovery.net webinar in June 2026, signaling active category marketing.
- OpenToWorkRemote says Clerkie employs over 40 people and keeps building Fiber.
- LinkedIn profiles show 2025-2026 GTM hiring across creditors and collection agencies.
What critics are saying
- Fiber publishes no public pricing or developer docs, slowing enterprise evaluation and integration.
- Sales leader George Smith left Fiber in September 2026, disrupting lender relationships.
- Competitors like FICO, Taktile, and TrueAccord already own scoring, decisioning, and collections.
What makes Clerkie unique
- Fiber unifies Recovery CRM, IMS, AI agent, portal, and workflows in one stack.
- Clerkie launched Fiber in 2021, extending consumer debt insights into lender operations.
- The company markets proactive recovery before default, not reactive collections after delinquency.
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