Cloudtalk

Cloudtalk

Cloud-based call center software with integrations

Overview

CloudTalk provides cloud-based call center software that helps businesses manage customer communications with features like a virtual phone system, call recording, call routing, and a power dialer, all accessible via a web app. It works by hosting the phone system in the cloud, enabling agents to make and receive calls, route them to the right agents, and automate outreach, with records and analytics stored in the cloud. It differentiates itself through a wide set of built-in features, deep CRM integrations with Salesforce, HubSpot, and Zendesk, and a global reach serving more than 10,000 businesses in over 160 countries. Its goal is to help businesses improve customer service, increase sales, and reduce operating costs by providing a centralized, scalable communication platform.

About Cloudtalk

Simplify's Rating
Why Cloudtalk is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise Software

Company Size

201-500

Company Stage

Series B

Total Funding

$36.6M

Headquarters

Bratislava, Slovakia

Founded

2015

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Simplify's Take

What believers are saying

  • CloudTalk raised $28 million Series B on March 14, 2026, funding product expansion.
  • Updated August 2026 status says CloudTalk is fully operational, supporting reliability claims.
  • G2 lists 30,000 users and 160+ countries, signaling broad adoption momentum.

What critics are saying

  • Missed Call sued CloudTalk in 2025; patent disputes can recur by 2027.
  • Aircall matches CRM-heavy buyers and pressures CloudTalk’s enterprise expansion in 2026.
  • Voice software commoditizes fast; Salesforce, Twilio, and Aircall can bundle core calling.

What makes Cloudtalk unique

  • CloudTalk combines voice AI, dialers, and telephony across 160+ countries.
  • March 2026 CeTe added autonomous inbound and outbound calling to human-agent workflows.
  • CloudTalk sells lower-entry plans and 100+ integrations, including Salesforce, HubSpot, Zendesk.

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Funding

Total Funding

$36.6M

Below

Industry Average

Funded Over

4 Rounds

Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Debt Funding Comparison
Coming Soon

Benefits

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Volunteering Days

Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

-5%

2 year growth

-4%
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Big data is now a vital tool for achieving success in today’s business world. Companies that harness the power of big data can make well-informed decisions, enhance their operations, and gain a deeper understanding of customer behaviors. In a competitive marketplace, leveraging big data has become essential rather than optional. This trend is particularly evident as the business sector continues to expand across the United States. For instance, Michigan witnessed a significant 9.8% increase in its business sector in December 2022. This rise reflects a broader national trend where businesses are required to develop and maintain their competitive advantages often by leveraging data.To remain competitive, understanding and applying big data strategies is critical

Sifted
Jan 16th, 2024
Sales call software startup lands one of Slovakia’s biggest-ever rounds

CloudTalk has raised a €26m Series B, co-led by CVC KPN Ventures and Lead Ventures, in one of Slovakia’s biggest VC rounds.

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Aside from unrestricted access to our editorial archive, startup database, free job posts, and members-only content, an EU-Startups CLUB membership also provides you with access to exclusive deals for some of the world’s best SaaS products and services for startups. Below we are introducing you to 30+ deals, which represent a total value of over €22,000 for our CLUB members. Many more deals are coming up shortly. Stay tuned!Retool is the fastest way to build your own custom internal tools. Stop fighting with UI libraries, hacking together data sources, and figuring out access controls. With Retool you can start shipping apps that move your business forward

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Top Vcs From The Dach Region That Invest In Cee Startups

In recent years, the DACH region (Germany, Austria, and Switzerland) has emerged as a significant source of venture capital for CEE (Central and Eastern Europe) startups. For instance, back in 2022, the Austrian scale-up investor 3VC launched a €150 million fund to support startups in both the CEE and DACH regions.Similarly, SeedBlink, an equity management platform for European innovation, recently announced its expansion in the DACH region with the intention of partnering up with local VCs and business angels to co-invest more than €1.5M in 2023 in 8 startups and with plans to double these volumes in 2024, further cementing the investment ties between the two regions.The Recursive’s research shows that when it comes to investors in the DACH region Austria, in particular, is playing the biggest role in the growth and development of startups in the CEE region. Austrian-based venture capital firms like Speedinvest, Calm/Storm, UNIQA Ventures, and Elevator Ventures have made multiple investments in CEE startups across various sectors, including fintech, healthtech, deep tech, and SaaS. Speedinvest stands out with the most investments in CEE startups, spanning sectors from fintech to deep tech.It’s also worth noting that a lot of these investments have had substantial success, with several CEE startups achieving significant milestones such as becoming a unicorn or being acquired by larger entities.Here you’ll find the top VCs from the DACH region that are actively investing in CEE startups. We explore their investment focus and the stage of companies they invest in. We also highlight some of the CEE startups they have invested in, providing insights into the types of businesses that are attracting DACH venture capital.SpeedinvestAbout: Speedinvest is one of Europe’s most active early-stage investors in the DACH region with more than €1B assets under management and 40+ investors based in Berlin, London, Munich, Paris, and Vienna.Investment Focus: Deep Tech, Fintech, Health, Industrial Tech, Marketplaces & Consumer, SaaS & InfraCompany Stage: Early-stageCEE Investments: Amodo (Croatia, Fintech, *acquired by Cambridge Mobile Telematics*), Investly (Estonia, Fintech), CodeBerry (Hungary, SaaS & Infra), Packhelp (Poland, Marketplaces & Consumer), Dronamics (Bulgaria, Deep Tech), Avatao (Hungary, SaaS & Infra), Harbor Lab (Greece, SaaS).Calm/StormAbout: An exclusive founder network and boutique venture capital firm based in Austria

The Recursive
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Inside Slovakia’S Ecosystem: Exploring The Country’S Innovation Potential And Thriving Startups

With a population of nearly 5.5 million, Slovakia represents a relatively smaller but strategically well-positioned and thriving country in the rising CEE region. The Slovak startup ecosystem is quickly becoming a hotbed for startups and innovation, with a growing startup scene attracting entrepreneurs and investors worldwide.The Slovak innovation hub is still developing, ranking 58th on the Global Startup Ecosystem Index in 2022 and 15th in Eastern Europe. However, the country’s location, strong technology infrastructure, stable economy, and skilled workforce make it an ideal place for Slovak tech startups.Moreover, Slovakia has been recently recognized among the top 5 countries for launching a startup by Business Name Generator. The contributing factors are favorable tax rates, GDP growth, wages, procedure costs, and quality of life.The growth of Slovak startup ecosystemFollowing the collapse of communism in the late 80s and the split of Czechoslovakia in the early 90s, entrepreneurship in Slovakia has been experiencing a boost over the past two decades. Nevertheless, the more startup-oriented initiatives started around 2015.Sharing a border with the rising ecosystem in the Czech Republic and Austria and with the two large markets of Poland and Ukraine, the Slovak innovation hub has an opportunity to tap into several markets with high potential.The vibrant community of young Slovak entrepreneurs, major technical universities, and co-working places in Bratislava create a base for the growing ecosystem. Outside of Bratislava, other innovation hubs are primarily located in the growing cities of Košice and Trnava.Several accelerators and incubators in Slovakia support local startups and help them grow in the competitive market

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