C

Cloudtalk

Cloud-based call center software with integrations

Overview

CloudTalk provides cloud-based call center software that helps businesses manage customer communications with features like a virtual phone system, call recording, call routing, and a power dialer, all accessible via a web app. It works by hosting the phone system in the cloud, enabling agents to make and receive calls, route them to the right agents, and automate outreach, with records and analytics stored in the cloud. It differentiates itself through a wide set of built-in features, deep CRM integrations with Salesforce, HubSpot, and Zendesk, and a global reach serving more than 10,000 businesses in over 160 countries. Its goal is to help businesses improve customer service, increase sales, and reduce operating costs by providing a centralized, scalable communication platform.

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About Cloudtalk

Simplify's Rating
Why Cloudtalk is rated
B
Rated B on Competitive Edge
Rated B on Growth Potential
Rated B on Differentiation

Industries

Enterprise Software

Company Size

201-500

Company Stage

Series B

Total Funding

$36.6M

Headquarters

Bratislava, Slovakia

Founded

2015

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Simplify's Take

What believers are saying

  • CloudTalk closed a €28 million Series B in March 2026.
  • CloudTalk's 2026 site touts 1,702+ G2 reviews and a 4.4 rating.
  • CloudTalk's pricing and 14-day trial lower sales friction for budget-conscious buyers.

What critics are saying

  • CloudTalk faces Aircall, Dialpad, and RingCentral, all attacking the same SMB buyer.
  • CloudTalk's March 2026 hiring push exposes Bratislava talent scarcity and execution bottlenecks.
  • HubSpot and Salesforce can bundle calling, crushing CloudTalk's standalone voice-layer margins.

What makes Cloudtalk unique

  • CloudTalk sells native CRM write-back across HubSpot, Salesforce, Zendesk, and Pipedrive.
  • CloudTalk offers local numbers in 160+ countries and starts at $25 monthly.
  • CloudTalk pairs AI summaries, transcripts, and voice agents with call-center workflows.

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Funding

Total Funding

$36.6M

Below

Industry Average

Funded Over

4 Rounds

Series B funding is typically for startups that have proven their business model and need more funding to expand rapidly—often by entering new markets or adding more products. Investors are usually venture capital firms that specialize in later-stage investments.
Series B Funding Comparison
Below Average

Industry standards

$35M
$30M
$45M
$65M
$100M

Benefits

  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Remote Work Options
  • Volunteering Days

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Forbes Slovakia
Sep 29th, 2026
CloudTalk's $40M funding masks mistakes but can't solve Slovakia's talent shortage

CloudTalk, one of Slovakia's largest startups, has raised $40 million in funding. Co-founder and CEO Martin Malych views the investment as a starting line rather than a finish line, noting that pressure only increases after securing funds. Malych warns that investor money can mask poor decisions for about 18 months. He emphasises that whilst funding can cover mistakes temporarily, the real challenge lies in attracting talent. The CEO criticises the Slovak tendency to celebrate investment rounds as final achievements, arguing they merely mark the beginning of greater challenges. CloudTalk, a communications platform company, now faces the task of scaling its operations and building the right team to justify investor confidence.

Global Banking & Finance Review
Aug 14th, 2024
Unlocking Success: Leveraging Big Data For Business Growth

Big data is now a vital tool for achieving success in today’s business world. Companies that harness the power of big data can make well-informed decisions, enhance their operations, and gain a deeper understanding of customer behaviors. In a competitive marketplace, leveraging big data has become essential rather than optional. This trend is particularly evident as the business sector continues to expand across the United States. For instance, Michigan witnessed a significant 9.8% increase in its business sector in December 2022. This rise reflects a broader national trend where businesses are required to develop and maintain their competitive advantages often by leveraging data.To remain competitive, understanding and applying big data strategies is critical

Sifted
Jan 16th, 2024
Sales call software startup lands one of Slovakia’s biggest-ever rounds

CloudTalk has raised a €26m Series B, co-led by CVC KPN Ventures and Lead Ventures, in one of Slovakia’s biggest VC rounds.

EU-Startups
Sep 27th, 2023
Eu-Startups Club: Discover 30+ Exclusive Benefits And Software Deals For Our Members

Aside from unrestricted access to our editorial archive, startup database, free job posts, and members-only content, an EU-Startups CLUB membership also provides you with access to exclusive deals for some of the world’s best SaaS products and services for startups. Below we are introducing you to 30+ deals, which represent a total value of over €22,000 for our CLUB members. Many more deals are coming up shortly. Stay tuned!Retool is the fastest way to build your own custom internal tools. Stop fighting with UI libraries, hacking together data sources, and figuring out access controls. With Retool you can start shipping apps that move your business forward

The Recursive
Jul 5th, 2023
Top Vcs From The Dach Region That Invest In Cee Startups

In recent years, the DACH region (Germany, Austria, and Switzerland) has emerged as a significant source of venture capital for CEE (Central and Eastern Europe) startups. For instance, back in 2022, the Austrian scale-up investor 3VC launched a €150 million fund to support startups in both the CEE and DACH regions.Similarly, SeedBlink, an equity management platform for European innovation, recently announced its expansion in the DACH region with the intention of partnering up with local VCs and business angels to co-invest more than €1.5M in 2023 in 8 startups and with plans to double these volumes in 2024, further cementing the investment ties between the two regions.The Recursive’s research shows that when it comes to investors in the DACH region Austria, in particular, is playing the biggest role in the growth and development of startups in the CEE region. Austrian-based venture capital firms like Speedinvest, Calm/Storm, UNIQA Ventures, and Elevator Ventures have made multiple investments in CEE startups across various sectors, including fintech, healthtech, deep tech, and SaaS. Speedinvest stands out with the most investments in CEE startups, spanning sectors from fintech to deep tech.It’s also worth noting that a lot of these investments have had substantial success, with several CEE startups achieving significant milestones such as becoming a unicorn or being acquired by larger entities.Here you’ll find the top VCs from the DACH region that are actively investing in CEE startups. We explore their investment focus and the stage of companies they invest in. We also highlight some of the CEE startups they have invested in, providing insights into the types of businesses that are attracting DACH venture capital.SpeedinvestAbout: Speedinvest is one of Europe’s most active early-stage investors in the DACH region with more than €1B assets under management and 40+ investors based in Berlin, London, Munich, Paris, and Vienna.Investment Focus: Deep Tech, Fintech, Health, Industrial Tech, Marketplaces & Consumer, SaaS & InfraCompany Stage: Early-stageCEE Investments: Amodo (Croatia, Fintech, *acquired by Cambridge Mobile Telematics*), Investly (Estonia, Fintech), CodeBerry (Hungary, SaaS & Infra), Packhelp (Poland, Marketplaces & Consumer), Dronamics (Bulgaria, Deep Tech), Avatao (Hungary, SaaS & Infra), Harbor Lab (Greece, SaaS).Calm/StormAbout: An exclusive founder network and boutique venture capital firm based in Austria

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