C

Cloudtalk

Cloud-based call center software with integrations

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Overview

CloudTalk provides cloud-based call center software that helps businesses manage customer communications. Its platform includes a virtual phone system, call recording, call routing, and a power dialer, all accessible through a web app, with cloud-hosted infrastructure for agents to make and receive calls and track interactions; it also integrates with popular CRM and help desk tools like Salesforce, HubSpot, and Zendesk. The company differentiates itself by offering a comprehensive feature set, deep CRM integrations, and a global footprint, serving more than 10,000 businesses in over 160 countries. Its goal is to help teams improve customer service, increase sales, and lower operating costs by providing a centralized, scalable communications platform.

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About Cloudtalk

Simplify's Rating
Why Cloudtalk is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise Software

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$36.6M

Headquarters

Bratislava, Slovakia

Founded

2015

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What believers are saying

  • CloudTalk closed a $28 million Series B on 2026-06-17 with KPN Ventures.
  • Recent changelog releases add contact APIs, call-completed webhooks, and OAuth MCP sign-in.
  • Customer stories show My Mortgage Finder and Hiredly converting calls faster with the dialer.

What critics are saying

  • G2 lists JustCall, Genesys Cloud CX, Talkdesk, RingEX, and Five9 ahead on alternatives.
  • Missed Call appealed a patent case in 2026, keeping legal distraction alive.
  • Slovakia's talent shortage will bottleneck CloudTalk's post-Series B scaling and product execution.

What makes Cloudtalk unique

  • 2026-11-09 AI Sales Dialer lifts calls per agent from 15 to 100+.
  • CloudTalk's API, webhooks, and MCP integrations deepen workflow lock-in across CRMs.
  • G2 named CloudTalk a 2026 leader for small-business contact center software.

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Funding

Total Funding

$36.6M

Below

Industry Average

Funded Over

4 Rounds

Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Debt Funding Comparison Coming Soon

Benefits

  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Remote Work Options
  • Volunteering Days

Growth & Insights and Company News

6 month growth

4%

1 year growth

1%

2 year growth

1%
Associated Press
Nov 9th, 2026
CloudTalk launches AI Sales Dialer, lifting one customer from 15 to 100+ calls per agent daily

CloudTalk has launched an AI Sales Dialer that aims to give outbound sales teams more live conversations and log every outcome in the CRM. The Bratislava-based company rebuilt the product this year after testing it with users. Power mode dials one contact at a time. Parallel mode dials up to five at once, detects voicemail before the agent connects, and can drop a recorded message. UK brokerage My Mortgage Finder went from 15 to 100+ calls per agent per day. Malaysian hiring platform Hiredly cut its closing timeline from more than two months to two weeks. Power mode is included in the Expert plan, or costs $15 per user per month as an add-on. Parallel, which includes Power, costs $39 per user per month. Both come with a 14-day trial.

Forbes Slovakia
Sep 29th, 2026
CloudTalk's $40M funding masks mistakes but can't solve Slovakia's talent shortage

CloudTalk, one of Slovakia's largest startups, has raised $40 million in funding. Co-founder and CEO Martin Malych views the investment as a starting line rather than a finish line, noting that pressure only increases after securing funds. Malych warns that investor money can mask poor decisions for about 18 months. He emphasises that whilst funding can cover mistakes temporarily, the real challenge lies in attracting talent. The CEO criticises the Slovak tendency to celebrate investment rounds as final achievements, arguing they merely mark the beginning of greater challenges. CloudTalk, a communications platform company, now faces the task of scaling its operations and building the right team to justify investor confidence.

Global Banking & Finance Review
Aug 14th, 2024
Unlocking Success: Leveraging Big Data For Business Growth

Big data is now a vital tool for achieving success in today’s business world. Companies that harness the power of big data can make well-informed decisions, enhance their operations, and gain a deeper understanding of customer behaviors. In a competitive marketplace, leveraging big data has become essential rather than optional. This trend is particularly evident as the business sector continues to expand across the United States. For instance, Michigan witnessed a significant 9.8% increase in its business sector in December 2022. This rise reflects a broader national trend where businesses are required to develop and maintain their competitive advantages often by leveraging data.To remain competitive, understanding and applying big data strategies is critical

Sifted
Jan 16th, 2024
Sales call software startup lands one of Slovakia’s biggest-ever rounds

CloudTalk has raised a €26m Series B, co-led by CVC KPN Ventures and Lead Ventures, in one of Slovakia’s biggest VC rounds.

EU-Startups
Sep 27th, 2023
Eu-Startups Club: Discover 30+ Exclusive Benefits And Software Deals For Our Members

Aside from unrestricted access to our editorial archive, startup database, free job posts, and members-only content, an EU-Startups CLUB membership also provides you with access to exclusive deals for some of the world’s best SaaS products and services for startups. Below we are introducing you to 30+ deals, which represent a total value of over €22,000 for our CLUB members. Many more deals are coming up shortly. Stay tuned!Retool is the fastest way to build your own custom internal tools. Stop fighting with UI libraries, hacking together data sources, and figuring out access controls. With Retool you can start shipping apps that move your business forward

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