Always Best Care appoints Jason Shontz as chief financial officer. ROCKLIN, California - Always Best Care Senior Services, a provider of nonmedical in-home care and senior living referral services with 295 independently owned and operated locations across the U.S. and Canada, has appointed Jason Shontz, CPA, as chief financial officer. Shontz brings nearly 20 years of financial leadership experience across public companies, private equity-backed businesses, venture-backed organizations and high-growth companies. Shontz joins Always Best Care from The Joint Corp., a publicly traded chiropractic franchisor with nearly 1,000 locations nationwide, where he served as vice president of finance. He led financial planning and analysis, supported investor relations and guided capital allocation decisions. Working closely with company leadership, he also helped shape unit economics, long-range planning and the refranchising of corporate-owned clinics. For Shontz, the move to Always Best Care also carries a personal connection. His father, who turns 90 this year, relies on nonmedical in-home care for both practical support and companionship. "I have seen firsthand what in-home care means to a family," said Shontz. "For my father, it is not a discretionary service. It is essential to his care, his independence and his quality of life. That personal experience is a major part of what drew me to Always Best Care." Shontz joins Always Best Care as the company enters its next phase of growth in partnership with NexPhase Capital. As chief financial officer, he will help support franchise development, strengthen franchisee profitability and build on the financial tools and insights needed to support continued expansion. "Jason brings the combination of financial discipline, franchise experience and strategic perspective we need as Always Best Care continues to grow," said Jake Brown, president and CEO of Always Best Care. "He understands that strong system growth starts with healthy franchisee economics, and he knows how to build the financial infrastructure that gives both leadership and franchise owners better information to make decisions. We are excited to have him on the executive team." Shontz said his priorities will center on sustainable franchise growth while keeping franchisee financial health at the forefront. "We see tremendous opportunity to grow the Always Best Care system, but that growth has to work for our franchise owners," said Shontz. "My focus is making sure they have strong economics, useful financial information and the support they need to make informed decisions as they grow their businesses. When franchisees are healthy and successful, the entire system is in a stronger position to expand." Before joining The Joint Corp., Shontz held senior finance leadership positions at CoinFlip, Buildout and Wyzant. During his tenure at Wyzant, he helped guide the company through several years of venture-backed growth and contributed to its successful sale in 2021. Earlier in his career, he worked in transaction advisory and financial due diligence at KPMG and Ernst & Young. Shontz holds a Master of Science in accountancy from the University of Notre Dame and a Bachelor of Science in business administration in accounting and finance from the University of Arizona. He is a CPA in Arizona. OUR DIGITAL PARTNERS

Washington moves to ban CoinFlip's license and impose $1.03M penalty over compliance failures. Washington State regulators have charged crypto kiosk operator CoinFlip with compliance failures that exposed elderly consumers to fraud, seeking a $1.03M penalty and license ban. Washington State has escalated its crackdown on cryptocurrency kiosk operators, filing a formal Statement of Charges on September 3, 2026 against GPD - the corporate entity operating under the consumer-facing brand CoinFlip - and simultaneously pursuing both a permanent license ban and a financial penalty of $1.03 million. The action by the Washington State Department of Financial Institutions signals that state regulators are increasingly unwilling to tolerate compliance deficiencies in the rapidly expanding crypto kiosk sector, particularly where the harm falls disproportionately on vulnerable populations. What Washington's regulators are alleging. At the core of the Department of Financial Institutions' case is a dual indictment: that CoinFlip maintained material gaps in its compliance infrastructure, and that those gaps carried direct, quantifiable consequences for the company's customers. Regulators specifically called out the company's failure to adequately protect older residents, a demographic that consumer finance watchdogs across the country have consistently identified as the most frequently targeted by fraud schemes involving cryptocurrency kiosks. Beyond the fraud exposure, the state's charges also include allegations that CoinFlip imposed unfair fees on consumers - a separate but equally serious category of harm that speaks to fundamental obligations under money transmission licensing law. CoinFlip is not a fringe operator. The Chicago-based company has built one of the largest networks of cryptocurrency automated teller machines in the United States, positioning its kiosks in convenience stores, gas stations, and retail locations in states across the country. Its scale makes the Washington action particularly significant: regulators are not targeting a startup or a fly-by-night exchange, but a major, established market participant whose compliance shortcomings, if proven, would represent a systemic rather than incidental failure. The anatomy of crypto kiosk risk. Cryptocurrency kiosks occupy a uniquely problematic corner of the digital asset ecosystem. Unlike centralized exchanges, which typically operate behind account verification systems and offer some recourse mechanisms, kiosks facilitate near-instant, largely irreversible cash-to-crypto transactions at physical retail locations. This structure makes them extraordinarily attractive to fraudsters who direct victims - often elderly individuals acting under duress or deception - to deposit cash directly into a machine that routes funds to an anonymous wallet. Once the transaction completes, recovery is functionally impossible. State regulators and federal agencies have spent years documenting this pattern. The Federal Trade Commission has published multiple consumer alerts specifically about crypto kiosk scams targeting older adults, and several state attorneys general have pursued independent enforcement actions against kiosk operators. Washington's move against CoinFlip follows this well-established regulatory logic: if the operator's own compliance systems fail to detect and interrupt these transactions before they complete, the operator bears regulatory responsibility for the resulting harm. The fee allegations add a second dimension to the Washington case. Crypto kiosks have long attracted criticism for charging transaction fees that are materially higher than those available through online exchanges - often ranging from eight to twenty percent or more per transaction, compared to fractions of a percent on mainstream platforms. For consumers who may not fully understand alternative options, particularly older adults less familiar with digital finance, this fee structure can represent a significant and arguably exploitative transfer of wealth. Washington's inclusion of unfair fee charges in its statement suggests regulators view fee transparency and fairness as a compliance obligation, not merely a market-conduct preference. Regulatory stakes and industry implications. The dual remedy sought by Washington - a $1.03 million penalty combined with an outright license ban - reflects a deliberate escalation beyond the warning-letter and fine-only approach that has characterized much of crypto kiosk enforcement to date. A license ban, if upheld, would effectively remove CoinFlip from the Washington market entirely, severing the company's ability to operate kiosks and provide money transmission services within state borders. That is a structural consequence, not merely a financial one, and it sends an unmistakable message to other kiosk operators with active Washington licenses. For the broader crypto kiosk industry, the Washington action adds to a growing body of regulatory precedent establishing that kiosk operators are subject to the same anti-money laundering, consumer protection, and fair-dealing standards applied to traditional money service businesses. The Financial Crimes Enforcement Network has long classified crypto kiosk operators as money services businesses, but enforcement at the state level has historically been uneven. Washington's willingness to pursue a seven-figure penalty and a licensing sanction simultaneously may encourage other state financial regulators to adopt a similarly aggressive posture. CoinFlip has not yet publicly responded to the September 3 charges, and the Statement of Charges represents an initiation of proceedings rather than a final adjudicated outcome. The company will have the opportunity to contest the allegations through Washington's administrative hearing process. Nevertheless, the filing itself - and the size of the proposed penalty - constitutes a material development that the kiosk industry cannot afford to dismiss as routine regulatory noise. What this means for operators and consumers. The Washington DFI's action against CoinFlip crystallizes a regulatory reality that has been building for several years: operating a crypto kiosk network at scale requires genuine, demonstrable investment in compliance infrastructure, not merely pro forma anti-money laundering policies. Operators that fail to implement robust transaction monitoring, senior-customer protections, and transparent fee disclosures now face the prospect of penalties measured in seven figures and the potential permanent loss of state operating licenses. For consumers - and especially for older adults who remain disproportionately exposed to crypto-related fraud - the intensifying state-level enforcement framework represents an overdue, if still incomplete, layer of protection against one of the most persistently harmful corners of the digital asset market. Klaus hartmann. Banking infrastructure correspondent. Tracks the Bundesbank, the ECB and German Mittelstand financial systems. § Comments Open discussion no account needed