Connect Assistance

Connect Assistance

24/7 roadside and home assistance provider

Overview

Company Does Not Provide H1B Sponsorship

Connect Assistance provides 24/7 roadside help for vehicles and home repair services (plumbing, electricity, locksmithing) across Puerto Rico, Costa Rica, Panama, Colombia, and Mexico. It operates on a subscription model with multiple plans, and handles a high volume of requests (over 50,000 services per month) through its website. For vehicles, it offers roadside assistance; for homes, it covers urgent repairs and installations. The company differentiates itself by serving a broad geographic footprint in Latin America, combining automotive and home services under one subscription, which supports customers in emergencies and routine maintenance alike. Its goal is to make reliable assistance available at any time, across multiple countries, through a scalable subscription platform.

About Connect Assistance

Simplify's Rating
Why Connect Assistance is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Automotive & Transportation

Consumer Software

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

San Juan, Puerto Rico

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Mexico's roadside market grows at 7.2% CAGR through 2028 from rising vehicle ownership.
  • Telematics integration cuts response times by 30%, matching Axa Assistance in Colombia.
  • EV services tap 15% annual registration growth in Costa Rica.

What critics are saying

  • EVs erode towing and fuel services as Latin America sales double to 100k units in 2025.
  • DiDi's 40% share in Colombia and Mexico displaces subscriptions with cheaper on-demand dispatch.
  • New Mexican law mandates 30-minute responses, triggering refunds for Connect's rural delays.

What makes Connect Assistance unique

  • Connect Assistance leads with over 50,000 monthly services across Puerto Rico, Costa Rica, Panama, Colombia, and Mexico.
  • Offers bundled 24/7 roadside and home services including plumbing, electricity, and locksmithing via subscriptions.
  • Partners with auto distributors, insurers, and retail for direct consumer access in Latin America.

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Company News

PRLog
Jun 11th, 2025
Smartbear Makes Genai-Powered, No-Code Mobile App Testing Accessible To Every Qa Professional

Reflect Mobile brings fast, intuitive native app testing to iOS and Android, making automated mobile testing easier and accessible to all QA teamsContactTracy WemettBroadPR, [email protected] Tracy WemettBroadPR, Inc.End-- SmartBear (https://smartbear.com/), a leading provider of software quality and visibility solutions, launched Reflect Mobile (https://reflect.run/mobile-testing/)featuring HaloAI (https://smartbear.com/ai/), expanding its no-code, GenAI-powered test automation platform to include native mobile apps. Previously for web applications, Reflect (https://reflect.run/)now supports comprehensive, cross-platform testing across web, mobile, and APIs in a single solution. With built-in support for frameworks like React Native and Flutter, users create reusable tests that run across both iOS and Android – no code required. GenAI powers a fast, intuitive experience using codeless actions or record-and-replay, eliminating traditional adoption barriers and enabling QA professionals of any skill level to generate robust, reliable tests."Mobile test automation remains complex and underserved for many QA organizations, even as it becomes a rapidly growing requirement,"said Prashant Mohan ( https://www.linkedin.com/ in/prashantmohan87/ ), VP of Product Management at SmartBear. "Reflect Mobile, a major step in advancing the SmartBear Test Hub ( https://smartbear.com/ test-hub/ ) strategy, which brings API, web, and mobile testing into one unified, intelligent solution, was built to help teams simplify mobile test automation. We're committed to helping teams scale their software quality efforts without increasing complexity across tools and workflows."As mobile usage continues to grow, with 86% of users now spending more time in apps (https://www.browserstack.com/guide/important-stats-every-app-tester-should-know) than on websites, software teams face increasing pressure to deliver high quality mobile experiences

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