About

ContactMonkey provides tools to improve internal communications and employee engagement within organizations. Their main product is a drag-and-drop email builder that allows companies to create newsletters and surveys, while also offering analytics like open rates and employee Net Promoter Scores (eNPS). Unlike competitors, ContactMonkey combines communication tools with detailed feedback analytics. The company's goal is to create a more connected and productive workforce.

Simplify's Take

What believers are saying

• The $55 million Series A funding will enable significant expansion, including the hiring of 80 new employees, which can drive innovation and improve product offerings.
• Recognition by Deloitte and The Globe and Mail as one of Canada's top growing companies underscores ContactMonkey's strong market position and growth potential.
• New integrations like Okta SSO and features such as SMS link tracking enhance the platform's versatility and appeal to a broader range of clients.

What critics are saying

• The internal communications market is highly competitive, requiring continuous innovation to maintain a competitive edge.
• Rapid expansion, including the planned hiring of 80 new employees, could strain resources and impact company culture.

What makes ContactMonkey unique

• ContactMonkey's drag-and-drop email builder and detailed analytics for internal communications set it apart from competitors who may not offer such user-friendly and comprehensive tools.
• The company's focus on employee Net Promoter Scores (eNPS) provides a unique metric for gauging employee engagement, which is not commonly emphasized by other internal communication platforms.
• Their recent $55 million Series A funding and inclusion in Deloitte's Fast 50 and Fast 500 lists highlight their rapid growth and market validation.