C

Contractor In Charge

Financial management and scheduling for trades

Overview

Contractor In Charge provides comprehensive back-office and front-office support for HVAC, plumbing, and electrical businesses. It combines accounting and financial management with service operations support to run a service business more smoothly. Its offerings include full-service bookkeeping, financial advisory, 24/7 live US-based call answering, and direct scheduling integrated into the client's software, plus scalable rollover services for peak times. The company uses a mix of automation and human expertise and is Service Titan certified. It differentiates itself by focusing on industry specialization, complete financial control, and hands-on client care, aiming to increase profitability and booked jobs for its clients. The goal is to help home-service companies grow revenue, reduce waste, improve cash flow, and stay profitable by ensuring every call, every dollar, and every decision works toward business growth.

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About Contractor In Charge

Simplify's Rating
Why Contractor In Charge is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

ConsultingIndustrial & Manufacturing

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Tampa, FL

Founded

2014

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Simplify's take

What believers are saying

  • CIC updated its site on October 30, 2026, signaling active product and marketing investment.
  • Ripley PR became agency of record on July 2, 2024, strengthening brand demand generation.
  • Its July 2026 site claims 89% booking rates, supporting measurable operational credibility.

What critics are saying

  • ServiceTitan Max expanded in January 2026, absorbing intake and analytics workflows.
  • Housecall Pro launched AI trade packages on July 15, 2026, pressuring CIC pricing.
  • If software platforms add bookkeeping, CIC becomes a replaceable layer by 2027.

What makes Contractor In Charge unique

  • CIC bundles 24/7 call answering, bookkeeping, and CFO support for home-service contractors.
  • It specializes in HVAC, plumbing, and electrical operators, not generic back-office clients.
  • Its 2026 site highlights 89% booking rates and ServiceTitan-certified workflows.

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Benefits

  • Health Insurance
  • Home Office Stipend
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Training Programs

Company News

PR Newswire
Jul 2nd, 2024
Contractor In Charge Names Ripley Pr Agency Of Record

The leading provider of customer engagement solutions for the home service industry partners with skilled trades public relations experts to grow brandKNOXVILLE, Tenn., July 2, 2024 /PRNewswire/ -- Contractor in Charge, the top provider of start-to-finish 24-7 customer engagement, appointment booking, full-service bookkeeping and controller services for home service contractors, has selected Ripley PR, a global firm specializing in home services public relations, as its agency of record.Contractor in Charge, the top provider of start-to-finish 24-7 customer engagement, appointment booking, full-service bookkeeping and controller services for home service contractors, has selected Ripley PR as its agency of record."The team at Contractor in Charge share our vision to help the hard-working men and women who are on the front lines of the home service industry," said Heather Ripley, founder and CEO of Ripley PR. "We recognize the very real impact their services can have for business owners. We're proud to work with them to empower contractors and their teams work more effectively and profitably."With trained industry-experienced employees and integration with a full range of cutting-edge technology platforms, Contractor in Charge allows business owners to cut costs while maintaining the same quality of service."I've known Heather for many years, and she and the Ripley PR team have a proven record of helping businesses in the home services sector grow into industry leaders," said Lynn Wise, CEO of Contractor in Charge. "They have the specialized skill to support their clients' success, and they have demonstrated unmatched expertise and knowledge of our field. We were looking for a true partner to help build the Contractor in Charge brand, and there was no question that Ripley PR was the agency for the job."Contractor in Charge helps home service contractors grow by providing comprehensive customer engagement services, including live, 24-7 industry-trained customer engagement and call booking, monthly P&Ls and budgets, cash flow and planning, outbound appointment setting, administrative office tasks, dispatch, custom greeting, call screening and more.For more information, visit https://contractorincharge.com/ .Ripley PR was founded in 2013 with a focus on home services and franchising. The agency, which was named one of America's Top PR Agencies for 2024 by Newsweek and has made Entrepreneur Magazine's annual list of Best PR Agencies for Franchises for six consecutive years, offers strategic communications for its clients, including crisis management, media relations and social media strategies

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