Crumbl

Crumbl

Rotating weekly desserts and cookies

Overview

Crumbl sells cookies and other desserts through a network of independently owned franchises in the United States, Canada, and Puerto Rico. Desserts are baked and sold with a weekly rotating menu, and items are delivered to stores in their iconic pink boxes. The company uses a centralized technology platform and supply chain to standardize taste and service across many locations while allowing local owners to run their shops. Its goal is to bring friends and family together around desserts, expand its store footprint, and create local employment.

About Crumbl

Simplify's Rating
Why Crumbl is rated
C+
Rated B on Competitive Edge
Rated C on Growth Potential
Rated C on Differentiation

Industries

Food & Agriculture

Consumer Goods

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Logan, Utah

Founded

2017

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Simplify's Take

What believers are saying

  • Crumbl opened new stores in Holbrook, Roanoke, Hanover, and Glen Burnie in August 2026.
  • Euro Summer Week and Soda Week prove ongoing menu innovation and social buzz.
  • Jacob Moncur became CTO on July 8, 2026, strengthening product and app execution.

What critics are saying

  • Jason McGowan’s May 11, 2026 CEO exit creates a prolonged leadership vacuum.
  • Warner Music settled Crumbl’s 2025 copyright suit in June 2026, exposing marketing weaknesses.
  • Crumbl faces franchise maturation risk if average store sales stagnate near 2025 levels.

What makes Crumbl unique

  • Crumbl’s rotating menu keeps weekly novelty central to the brand.
  • Its app rewards user-created Dirty Sodas, turning customers into marketers.
  • The 2026 franchise system spans 1,101 locations, proving repeatable opening playbooks.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Parental Leave

Phone/Internet Stipend

Gym Membership

Company Social Events

401(k) Company Match

Company News

WFXR
Aug 21st, 2026
Crumbl cookie opens first Roanoke location.

Crumbl cookie opens first Roanoke location. Posted: Aug 21, 2026 / 01:45 PM EDT Updated: Aug 21, 2026 / 01:45 PM EDT ROANOKE, Va. (WFXR) - Cookie fans in the Roanoke Valley now have a new spot to satisfy their sweet tooth. Crumbl officially opened its first Roanoke location Friday morning, bringing the popular cookie chain to the area for the first time. The grand opening drew customers eager to check out the new location and try Crumbl's rotating selection of cookies. Owner Patrick Gardner, who also has Crumbl locations in Lynchburg and Blacksburg, said bringing the chain to Roanoke was always part of the plan. "It was always my intent to have Roanoke or really just Roanoke," Gardner said. "So to do it last summer was kind of caps off a little journey for me. And, it's really exciting." Gardner said customers in Roanoke have been asking for a location for some time. "When I got Lynchburg and then skipped over to Blacksburg, everybody was mad," Gardner said. "But now they can relax. Because now we finally have one in Roanoke." The new location gives customers another option for Crumbl's signature large cookies, with flavors changing regularly. The Roanoke location is now open to customers, located in Old Country Plaza, near Mill Mountain Coffee and Buffalo Wild Wings.

Digital Music News
Aug 21st, 2026
As UGC lawsuits rage, Epidemic Sound offers a strikingly different licensing approach.

As UGC lawsuits rage, Epidemic Sound offers a strikingly different licensing approach. As UGC lawsuits rage, Epidemic Sound offers a strikingly different licensing approach paul resnikoff august 20, 2026. Shake a stick in this business, and you'll quickly find a contentious lawsuit involving social media music licensing. Great for the lawyers, as they say, but is there a better way? Sadly, that's a critical question for a growing number of major brands. Currently, the music industry is mired in multiple legal licensing battles over social media campaigns on TikTok, YouTube, Instagram, and other social media platforms, with mega-brands like Crumbl Cookies, Marriott, Chili's, DSW, and even the University of Southern California (USC) among the defendants. And that doesn't include the separate migraines of copyright strikes, demonetization, or territorial licensing restrictions that can disrupt a campaign midstream (usually at around 4 am local time). It's a big problem, though serious solutions exist for brands that want to sidestep tricky litigation surrounding high-priced IP. That includes Stockholm-headquartered Epidemic Sound, which has been attracting some serious clientele with its fully licensed solution. The company caters to mega-brands like Nissan, Squarespace, New Balance, Levi's, GoPro, and the NFL Players Association, as well as creators of all shapes and sizes. Just recently, Epidemic Sound partnered with DMN to expand its growing footprint. The pitch for all of these companies and creators is simple. Instead of complex licensing rules and compliance pitfalls, Epidemic Sound is winning over big brands and agencies with a secure, pre-licensed solution free of copyright issues. Suddenly, the clearance matrix, which includes recordings, compositions, public performances, separate territories, and complicated timeframes, is eliminated, drastically reducing setup time and risk before the campaign. "Brands tell us the same thing firsthand: rights holder fragmentation makes sourcing music at scale near-impossible without real legal exposure," Epidemic Sound VP and Head of Commercial Legal Emil Henriksson told DMN. "Our latest survey puts numbers to it: 95% of brands say licensing complexity slows production, and nearly 8 in 10 have felt it through added costs, takedowns, and lost campaigns. The same three issues come up every time: rights holder fragmentation and licensing complexity, material liability exposure, and near-zero visibility into their own music use." Interestingly, Epidemic Sound is also helping companies assess their risk levels ahead of big branding campaigns. "Alongside our core offering, we've also launched Soundproof to finally give brands a clear picture of where their risk sits and the infrastructure to act on it," Henriksson continued. There's also the critical issue of turnaround time. Back in the Mad Men era, advertising agencies had more time to develop campaigns and distribute them. And music was often a commissioned jingle. These days, iterations are rapid, deadlines are tight, and responses come fast, especially on social media. That makes clearances and copyright issues unworkable, especially if they threaten to derail a fast-paced campaign. Directly-licensed or commissioned works, by contrast, eliminate those vulnerabilities. Problem solved, though Epidemic Sound wants to upend the rules around directly-licensed content. And that goes for all types of music, including custom-created content from established artists and producers. Indeed, Epidemic Sound offers a fairly exhaustive selection of music, including tracks designed to meet a range of sync objectives. That includes tracks designed to grab attention, more subtly heighten emotion, or simply frame the background atmosphere. And when it comes to higher-profile music, combining risk-free direct licensing with major artist heft has typically been difficult, expensive, or both. Advertising and sync execs understand this reality, though making that combination possible is at the root of Epidemic Sound's market shakeup. Flipping the negotiation table, and part of the lure for sought-after artists and producers is scale. On that note, Epidemic Sound also possesses significant distribution power for artists, with roughly 3.5 billion views a day across YouTube and TikTok alone. According to Epidemic Sound, 70% of the top 300 US YouTube channels use Epidemic Sound. That's quite a market validation, and stats like those make it easier for the company to bring top artists into their network. For brands and creators, Epidemic Sound offers a subscription service and access to a vast, pre-licensed catalog of more than 55,000 songs and 250,000 sound effects, fully licensed for global use in perpetuity. That's a big part of Epidemic Sound's model, though enterprise-level clients can also receive strategic guidance on leveraging music and sound to reinforce their brand identity through music supervision and sonic branding services. Of course, some options will always need to be negotiated directly. If you want to license a specific track from the Rolling Stones or The Weeknd, for example, have fun with that negotiation. Major labels and IP owners are often ready to license, but price tags can be astronomical, and clearance considerations exhausting. It's not everyone's idea of a good time, and outside of the mega-hits, Epidemic Sound is filling the market void with a deep selection of genres and artists, fully licensed and forever cleared. After a slug of litigation, brands are undoubtedly being more careful with celebrity artists and high-profile tracks. But Epidemic Sound insists there's a better approach that prioritizes secure licensing and great music - all while allowing companies to truly focus on brand-building and long-term customer connections.

QSR Magazine
Aug 18th, 2026
Crumbl releases Euro Summer Week menu.

Crumbl releases Euro Summer Week menu. Aug 18 2026 Crumbl is introducing a limited-time Euro Summer Week menu featuring six new desserts inspired by European flavors. The lineup is available Aug. 17-22 and marks the Crumbl debut of each featured dessert. The menu draws inspiration from desserts and flavors associated with France, Italy, Sweden, the Mediterranean and the Netherlands. The Euro Summer Week lineup includes: * Crème Brûlée Cookie: A chilled brown sugar cookie partially rolled in turbinado sugar and topped with a torched crème brûlée topping. * Cannoli Cookie: Two waffle cone-rolled cookies with cannoli cream filling and mini semi-sweet chocolate chips around the edges. * Chocolate Tiramisu Cake: Vanilla cake with chocolate whipped frosting, mascarpone whipped cream and cocoa powder. * Swedish Candy Cookie ft. BUBS: A marbled strawberry and vanilla cookie with dehydrated strawberry, strawberry and vanilla mousse, sour sugar and a Strawberry Vanilla BUBS candy piece. * Vanilla Chocolate Gelato Cookie: A brown sugar cookie rolled in waffle cone streusel and topped with vanilla gelato mousse, chocolate shavings, chocolate drizzle and additional waffle cone streusel. * Stroopwafel Sandwich Cookie: Two sugar-dipped cookies with a caramel filling. Crumbl is also offering the Amalfi Sunset as its Soda of the Week. The beverage combines Fresca, orange syrup, vanilla syrup, grenadine and an orange slice. The Euro Summer Week menu is available at participating Crumbl locations through Aug. 22.

Long Island Business News
Aug 7th, 2026
New Crumbl store opening in Shops at SunVet.

New Crumbl store opening in Shops at SunVet. A new Crumbl Cookies store will hold a grand opening event in Holbrook next week. The 1,456-square-foot shop will host grand opening festivities from 8 a.m. to 10 p.m. on Friday, August 14 at the chain's newest location in the Shops at SunVet retail complex at 5801 Sunrise Highway. The Holbrook store is owned and operated by husband-and-wife franchisees Malay and Riddhi Patel. It is Crumbl's second in Suffolk County and the seventh on Long Island, following stores in Port Washington, Merrick, Oceanside, Massapequa, Levittown and Stony Brook. The all-in investment to open a Crumbl franchise ranges from about $816,000 to $1.44 million, according to the company. The average annual gross revenue per store was about $1.139 million in 2025. Founded in 2017 by Jason McGowan and Sawyer Hemsley in Logan, Utah, the privately owned chain has grown through franchising and has more than 1,100 stores open throughout all 50 states, Canada and Puerto Rico, according to a company statement. The grand opening event at the Holbrook Crumbl store will feature a free t-shirt and stickers for the first 100 customers, a gift with each purchase while supplies last and a raffle to win free cookies for a year. The Holbrook Crumbl will be open from 8 a.m. to 10 p.m. Mondays through Thursdays, and from 8 a.m. to midnight on Fridays and Saturdays. It is closed on Sundays. Anthony Russo of Breslin Realty represented the Crumbl franchisees, while the landlord, Regency Centers, was self-represented in the Holbrook lease transaction.

QSR Magazine
Aug 5th, 2026
Crumbl launches Dirty Sodas and fan-created beverage feature.

Crumbl launches Dirty Sodas and fan-created beverage feature. Aug 5 2026 The Dirty Soda menu and Soda Community Creations feature are available at participating Crumbl locations. Crumbl has introduced Soda Community Creations, a new in-app feature that allows customers to create and share custom Dirty Soda combinations. Customers can earn Crumbs through the company's rewards program each time another guest orders a drink they created. The feature launched during Crumbl's Soda Week, which runs Aug. 3-8. Crumbl is also rolling out Dirty Sodas at participating locations, with more than 40 ready-to-drink and customizable options across its Sodas, Coolers and Chargers categories. Crumbl's Soda Week menu includes: * Dirty Soda Tres Leches Cake: A chocolate soda cake soaked in dirty soda tres leches sauce and topped with coconut-lime whipped cream and a lime slice. * Pink Berry Soda Cookie: A sugar cookie with citrus zest, topped with berry and lemon-lime buttercream and a strawberry slice. * Cola Brownie: A cola brownie topped with fudge cola frosting. * Shirley Temple Cookie: A lime sugar cookie rolled in grenadine sugar, topped with Shirley Temple-inspired buttercream and a maraschino cherry. * Diet Cola Nilla Bean Cookie: A chocolate cola cookie topped with chocolate cola and vanilla bean mousse and finished with a wafer straw and lemon. * Peach Bum Fizz Cookie: A peach sugar cookie rolled in sour sugar, topped with peach mousse and finished with a peach ring. The Dirty Soda menu and Soda Community Creations feature are available at participating Crumbl locations.

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