Overview

CyberCare provides customer support services for technology companies. It blends human agents with AI-powered automation to handle inquiries, using chat bots and email bots developed in-house by CyberCare AI Labs, so teams can deliver smooth, customer-first service. The company resolves millions of cases across many countries, serving tech brands like NordVPN, Surfshark, and Saily. Its product works by combining trained support staff with automated tools that triage, answer, and escalate issues, enabling fast, consistent help for users. What sets CyberCare apart is its in-house AI lab that builds its own automation, a global delivery network (350+ professionals in multiple countries), and a track record of handling large case volumes for major tech brands. The goal is to make the tech world easy by providing high-quality, scalable customer care that blends human expertise with intelligent automation.