Docplanner

Docplanner

Global healthcare platform for appointments

Overview

Docplanner operates a global digital health platform that helps patients find doctors, compare options, and book appointments online. It also provides doctors with practice-management tools to run clinics more efficiently, reduce no-shows, and manage online reputation through a subscription model. The platform serves 13 countries and connects with over 210,000 active doctors, creating a large centralized marketplace for healthcare services. Its goal is to simplify the path to care by making it easy to find and book appointments while equipping healthcare professionals with tools to run their practices smoothly and maintain an online presence.

About Docplanner

Simplify's Rating
Why Docplanner is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise Software

Healthcare

Company Size

1,001-5,000

Company Stage

Series E

Total Funding

$140.6M

Headquarters

Amsterdam, Netherlands

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Onboarded 1,300 doctors in three days using scalable AI voice automation.
  • Plans expand Noa Booking to Spain and Brazil with cancellations and referrals.
  • Facilitates 25 million monthly appointments across 13 countries.

What critics are saying

  • Brazil SUS mandate slashes Docplanner's 40% LATAM revenue in 6-12 months.
  • EU AI Act halts Noa.ai deployments in Germany and Italy in 3-6 months.
  • Zocdoc erodes North America expansion by diverting capital in 12-24 months.

What makes Docplanner unique

  • Docplanner operates under brands like ZnanyLekarz in Poland and Doctoralia in Latin America.
  • Noa Booking AI voice agent doubles bookings versus traditional call centers.
  • Noa.ai launched in 2024 reduces clinician administrative burdens beyond bookings.

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Funding

Total Funding

$140.6M

Below

Industry Average

Funded Over

6 Rounds

Series E funding typically includes additional rounds after Series D if the company needs more capital. The business is usually stable, and these rounds are typically used for further expansion or to address market challenges.
Series E Funding Comparison
Below Average

Industry standards

$100M
$245M
Stripe
$250M
Reddit
$1.3B
Epic Games
$1.5B
Airbnb

Benefits

Hybrid Work Options

Remote Work Options

Flexible Work Hours

Health Insurance

Paid Vacation

PTO/vacation

401(k) Retirement Plan

Wellness Program

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Twilio
Mar 24th, 2026
Docplanner expands patient access with voice AI agent powered by Twilio.

Docplanner expands patient access with voice AI agent powered by Twilio. Global healthcare platform reports rapid onboarding of 1,300 doctors in three days through scalable AI voice automation London, UK - [DATE]: - Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for today's leading brands, today announced that Docplanner, a leading global healthcare platform connecting patients with doctors, is improving patient access and scaling its services with an AI-powered voice agent managed by Twilio's ConversationRelay and Programmable Voice. Docplanner connects patients with healthcare providers across 13 countries in Europe and Latin America. The service helps people discover doctors, read and share reviews, and schedule appointments online while reducing administrative workloads for clinicians. Today, Docplanner supports over 100 million website visits and 22 million bookings each month, and is used by 300,000 doctors worldwide. Docplanner additionally operates call centres in several markets for patients who prefer scheduling appointments by phone. However, traditional call centres can be complex to scale across countries, and often leave patients waiting on hold before they can speak with an agent. To address this, Docplanner built Noa Booking, an AI-powered voice agent running on Twilio's platform. Noa Booking is available 24 hours a day, letting patients schedule appointments, receive answers to frequently asked questions and get confirmations via SMS and Whatsapp immediately after their call. Twilio also enabled Docplanner to integrate and switch between speech-to-text and text-to-speech models via ConversationRelay without building its own voice infrastructure. Since the launch, doctors using the agent have seen twice the number of bookings compared with those relying on traditional call centres; Docplanner has additionally been able to onboard 1,300 new doctors in just three days. "We knew that to succeed, especially with tech-averse customers, the quality had to be really high," said Chris Honey, Product Director at Docplanner. "That meant a localized language model that could understand customers' accents, the ability to send instant confirmations via WhatsApp and SMS, and a human fallback so that if anything went wrong, the booking would still go ahead." AI Voice Automation Improves Access to Care and Supports Rapid Scaling By introducing Noa Booking, Docplanner has been able to provide patients with always-on phone access while significantly reducing operational complexity across multiple markets. Many of the additional appointments are booked outside traditional call centre hours, particularly early in the morning when patients previously could not reach an agent. Early operational signals also indicate fewer missed calls and faster responses for patients seeking care. "Docplanner is laser-focused on giving doctors and practises the tools they need to spend less time on admin and more time on what really matters - caring for their patients," said Jake Kanter, VP Sales, EMEA at Twilio. "By adopting Twilio's communications infrastructure and with the help of the customer's agentic capabilities, Docplanner is able to make scheduling appointments more accessible for patients and less burdensome for doctors." Building Scalable Patient Experiences Across Markets Twilio serves as the underlying infrastructure for Docplanner's global AI voice system, helping them navigate the complexity of telecommunications providers and local regulations, so Docplanner can focus on scale. "By leveraging Twilio's advanced communication technologies, particularly in speech-to-text and text-to-speech functionalities, we are committed to support an increasing number of doctors globally and cater to a diverse pool of requests and workflows," Honey said: "This scalability ensures we maintain the highest quality of service, meeting and exceeding our clients' expectations as we grow." Looking ahead, Docplanner plans to expand Noa Booking into additional markets including Spain and Brazil. Future capabilities will also support services such as appointment cancellations, referrals, and insurance verification. About Docplanner With a global mission to "help people live longer, healthier lives," Docplanner is building the operating system for healthcare, seamlessly connecting patients with providers. Operating across 13 countries, Docplanner's network includes more than 2.8 million healthcare professionals and facilitates over 20 million bookings monthly. For patients, Docplanner simplifies access to care across the entire healthcare journey - from discovering the right specialist to booking appointments and managing communication and documentation. For healthcare providers, Docplanner offers a fully integrated suite of software solutions that supports the full practice workflow, including patient acquisition, scheduling, documentation, and financial operations. This end-to-end infrastructure enables practices of all sizes to operate more efficiently, improve care delivery, and grow sustainably. In 2024, Docplanner launched Noa.ai, its AI assistant for healthcare professionals, designed to reduce administrative and documentation burden and allow clinicians to dedicate more time and focus to patient care. At the same time, Noa.ai enhances the patient experience by enabling a more seamless and continuous approach to managing personal health, extending far beyond the booking of a single visit. Founded in 2012 in Poland, Docplanner employs more than 3,000 people across Europe and Latin America and is backed by leading global investors including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital, having raised approximately €500 million to date. 1. Docplanner operates under several brands - including ZnanyLekarz in Poland, Doctoralia in Latin America, MioDottore in Italy, and Jameda in Germany About Twilio. Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO), visit: www.twilio.com.

Biocat
May 9th, 2025
Doctoralia merges with DocPlanner creating the largest online health platform in the world

The two companies will be present in 25 countries and together will have the largest database of healthcare professionals in the world

Silicon Canals
Jan 2nd, 2025
Looking For A Job In Amsterdam In 2025? These Unicorns Are Hiring Right Now

As we enter 2025, now is the perfect time to take charge of your career.If you have been dreaming of working in one of Europe’s most innovative and vibrant cities, Amsterdam should be on your radar.The Netherlands’ capital city is home to 1,219 startups, representing about 45 per cent of the Netherlands’ total startups. Amsterdam remains #1 on the national rankingAccording to the Global Startup Ecosystem Index, Amsterdam dropped one spot in the global ranking in 2024, however, its national ranking in the Netherlands has remained stable at one since 2023. This city is home to numerous unicorns across various industries, including fintech, e-commerce, and much more.On the other hand, Amsterdam is known for promoting work-life balance, an inclusive culture, and opportunities to work for cutting-edge companies, making it an ideal destination for job seekers.Amsterdam, in particular, stands out as a prime destination, when it comes to connectivity (#1) and business friendliness (#4), reveals the Global Startup Ecosystem Report 2024. With the city’s growing focus on sustainability, and innovation, it’s clear why so many professionals are setting their sights on Amsterdam.Whether you are a recent graduate eager to join a fast-growing company or an experienced professional looking for your next big opportunity, unicorns in Amsterdam are accepting candidates ready to make an impact.Today, we present you with a list of Amsterdam-based unicorns that are currently hiring. Check them out below.Booking.comHiring status: Yes| Apply hereBooking.com is the provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through six primary consumer-facing brands: Booking.com, Priceline, Agoda, Rentalcars.com, KAYAK, and OpenTable. The company is on a mission to connect millions of travellers.AdyenFounder/s: Pieter van der Does, Arnout SchuijffHiring status: Yes| Apply hereAdyen is a payment platform connecting with major payment methods like Visa and Mastercard, providing end-to-end solutions for online, mobile, and in-store transactions globally. With a client base that includes Facebook, Uber, Spotify, Casper, Bonobos, and L’Oréal, Adyen ensures secure payment processes across diverse industries and countries.NebiusFounder/s: Arkady VolozhHiring status: Yes| Apply hereNebius is a technology company that provides the infrastructure needed for the global AI industry. This includes GPU clusters, cloud platforms, and tools for developers.The company’s core business is an AI-centric cloud platform built for intensive AI workloads.With proprietary cloud software architecture and hardware designed in-house (including servers, racks, and data centre design), Nebius gives AI builders the computing, storage, managed services, and tools they need to build, tune, and run their models.In December, Nebius Group entered into definitive agreements for a $700M (approximately €667M) private placement financing from a select group of institutional and accredited investors.MollieFounder/s: Adrian MolHiring status: Yes| Apply hereMollie is a payments platform that offers an “easy-to-implement” process for integrating payments into a site or app.The platform aims to simplify online payments for merchants by taking away the complexity of payment methods and offering a “simple yet powerful” API.Currently, the Amsterdam-based firm processes payments for more than 200,000 clients with local payment methods such as Mastercard, VISA, Amex, PayPal, iDEAL, and more.BirdFounder/s: Adriaan Mol and Robert VisHiring status: Yes| Apply hereBird is a cloud communications platform that connects enterprises to their global customers.The company’s platform and APIs facilitate conversations across diverse channels—WhatsApp, Email, SMS, Voice, WeChat, Messenger, Instagram, and more.The company processes over 5 trillion+ messages, calls, and emails for 29k+ customers, including industry giants like Google, Facebook, and Uber.Just Eat TakeawayFounder/s: Jitse Groen, Piotr CzajkowskiHiring status: Yes| Apply hereJust Eat Takeaway.com is an online food delivery marketplace facilitating connections between consumers and restaurants, specialising in delivery services. The platform also extends its delivery services to establishments lacking their own delivery infrastructure. With associations with nearly 679,000 restaurants globally, the company operates in numerous countries, offering food delivery solutions across a diverse array of regions.bunqFounder/s: Ali NikamHiring status: Yes| Apply herebunq is a challenger bank seeking to revolutionise traditional banking by enabling users to share accounts and make global payments using Maestro and Mastercard. It expanded into 30 European markets without relying on venture capital funding. By April 2021, deposits surpassed €1B, and in July 2021, the company secured €193M in a Series A round with Pollen Street Capital, valuing the company at around €1.6B. DataSnipperCEO: Vidya PetersHiring status: Yes| Apply hereDataSnipper is an intelligent automation platform for audit and finance.The company addresses the labour-intensive nature of auditing by providing an intelligent automation platform.It aims to boost auditors’ productivity by automating repetitive tasks, allowing them to focus on more complex and valuable aspects of their work. The company claims that its technology not only enhances efficiency but also reduces the risk of errors.MewsFounder/s: Richard ValtrHiring status: Yes| Apply hereMews is a cloud-based property management system (PMS)

Trending Topics
Aug 10th, 2023
Innovation Map: Exploring Poland’S Dynamic Startup Ecosystem

With a rising number of startups, robust infrastructure, and substantial funding, Poland is becoming a prominent hub for innovation and entrepreneurship in the Central and Eastern European (CEE) region and beyond.  Poland has experienced major growth over the past 25+ years with its economy ranking as the 6th largest in the EU. 10 Southeast European startups and scaleups that have conquered EuropeMapping the Polish Startup Ecosystem. The Polish startup ecosystem is one of the most active in the CEE region, boasting an impressive lineup of 3000+ startups, 300+ co-working spaces, 130+ venture capital (VC) firms, as well as various acceleration programs and tech conferences

The Recursive
Jul 5th, 2023
Top Vcs From The Dach Region That Invest In Cee Startups

In recent years, the DACH region (Germany, Austria, and Switzerland) has emerged as a significant source of venture capital for CEE (Central and Eastern Europe) startups. For instance, back in 2022, the Austrian scale-up investor 3VC launched a €150 million fund to support startups in both the CEE and DACH regions.Similarly, SeedBlink, an equity management platform for European innovation, recently announced its expansion in the DACH region with the intention of partnering up with local VCs and business angels to co-invest more than €1.5M in 2023 in 8 startups and with plans to double these volumes in 2024, further cementing the investment ties between the two regions.The Recursive’s research shows that when it comes to investors in the DACH region Austria, in particular, is playing the biggest role in the growth and development of startups in the CEE region. Austrian-based venture capital firms like Speedinvest, Calm/Storm, UNIQA Ventures, and Elevator Ventures have made multiple investments in CEE startups across various sectors, including fintech, healthtech, deep tech, and SaaS. Speedinvest stands out with the most investments in CEE startups, spanning sectors from fintech to deep tech.It’s also worth noting that a lot of these investments have had substantial success, with several CEE startups achieving significant milestones such as becoming a unicorn or being acquired by larger entities.Here you’ll find the top VCs from the DACH region that are actively investing in CEE startups. We explore their investment focus and the stage of companies they invest in. We also highlight some of the CEE startups they have invested in, providing insights into the types of businesses that are attracting DACH venture capital.SpeedinvestAbout: Speedinvest is one of Europe’s most active early-stage investors in the DACH region with more than €1B assets under management and 40+ investors based in Berlin, London, Munich, Paris, and Vienna.Investment Focus: Deep Tech, Fintech, Health, Industrial Tech, Marketplaces & Consumer, SaaS & InfraCompany Stage: Early-stageCEE Investments: Amodo (Croatia, Fintech, *acquired by Cambridge Mobile Telematics*), Investly (Estonia, Fintech), CodeBerry (Hungary, SaaS & Infra), Packhelp (Poland, Marketplaces & Consumer), Dronamics (Bulgaria, Deep Tech), Avatao (Hungary, SaaS & Infra), Harbor Lab (Greece, SaaS).Calm/StormAbout: An exclusive founder network and boutique venture capital firm based in Austria

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