Dovetail

Dovetail

SaaS platform for customer data analysis

About Dovetail

Simplify's Rating
Why Dovetail is rated
A-
Rated B on Competitive Edge
Rated A on Growth Potential
Rated A on Rating Differentiation

Industries

Enterprise Software

Cybersecurity

Company Size

51-200

Company Stage

Series A

Total Funding

$68.3M

Headquarters

Sydney, Australia

Founded

2017

Overview

Dovetail provides a platform for businesses to analyze and manage customer data, helping them understand customer needs and pain points. The platform allows users to transcribe, analyze, and uncover themes from customer feedback while securely storing research data for easy access. Dovetail stands out by integrating with tools like Slack and Notion, enhancing its usability, and it emphasizes security and compliance with certifications like SOC 2. The company's goal is to empower businesses to make informed decisions based on deep customer insights.

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Simplify's Take

What believers are saying

  • Dovetail raised $63M in Series A, valuing it over $700M.
  • Growing demand for AI-driven insights boosts Dovetail's market potential.
  • Advancements in NLP enhance Dovetail's customer feedback analysis capabilities.

What critics are saying

  • Emerging AI-driven platforms increase competition for Dovetail.
  • New global data privacy regulations may require costly compliance measures.
  • Economic downturns could reduce enterprise IT budgets, affecting subscriptions.

What makes Dovetail unique

  • Dovetail is the only AI-first insights hub for centralized customer feedback.
  • The platform integrates with tools like Slack, Atlassian, and Notion for seamless insights.
  • Dovetail offers SOC 2 certification, ensuring high data security and compliance.

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Funding

Total Funding

$68.3M

Above

Industry Average

Funded Over

2 Rounds

Notable Investors:
Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Above Average

Industry standards

$15M
$8.2M
Discord
$15M
Canva
$63M
Dovetail
$100M
GitHub

Benefits

Equity for everyone

Annual retreats

Equal parental leave

Flexible work life balance

Development & growth opportunities

Extra paid days off

Medical, dental & vision coverage

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Blackbird Ventures
Jul 27th, 2024
Dovetail | Blackbird

Dovetail was created in 2017 by two ex-Atlassians: Benjamin Humphrey and Bradley Ayers. They started Dovetail because they believe that deeply understanding one’s customers is the secret ingredient to making great products.

Finsmes
Jan 20th, 2022
Dovetail Raises $63M In Series A Funding

Dovetail, a Sydney, Australia- and San Francisco CA-based customer research platform provider, raised $63M in Series A funding at a post-money valuation north of $700m USD. The round, which brings total funding to $71m USD, was led by Accel, with participation from Blackbird, Felicis Ventures, Grok Ventures, Didier Elzinga (CEO of Culture Amp), Stewart Butterfield [] The post Dovetail Raises $63M in Series A Funding appeared first on FinSMEs.

Business Wire
Jan 19th, 2022
Customer Research Platform Dovetail Valued North Of $700 Million Following $63 Million Series A Led By Accel

SAN FRANCISCO & SYDNEY--(BUSINESS WIRE)-- #technology--Customer Research Platform Dovetail Valued North of $700 Million Following $63 Million Series A Led by Accel

Greenspring Associates
Aug 13th, 2021
Felicis Ventures invests into Dovetail in $5M

Software company Dovetail has raised $5 million in a Series A funding round led by Greenspring manager Felicis Ventures.

Startup Daily
Aug 9th, 2021
Dovetail receives financing of $5M in Series A funding round

Sydney startup Dovetail has raised A$5 million in a round led by US VC Felicis Ventures.

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