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Overview
Dovetail is a SaaS platform that helps businesses analyze and manage customer data to understand their customers’ needs and pain points. It transcribes and analyzes customer data to uncover themes and stores years of research in a centralized, secure repository for easy access by stakeholders. The product integrates with tools like Slack, Atlassian, Notion, and Zapier, enabling researchers and decision-makers to surface insights where they work. Access is subscription-based, with features focused on customization, security, and regulatory compliance (SOC 2, GDPR readiness, HIPAA readiness) to support enterprise needs. The goal is to provide a scalable solution for turning customer data into actionable insights and informed business decisions.
About Dovetail
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Series A
Total Funding
$70.2M
Headquarters
Sydney, Australia
Founded
2017
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Simplify's Take
What believers are saying
- July 2026 launches added Digital Twins, AI Agents, and 30-plus integrations.
- Dovetail added eight first-party MCP connectors and marketplace listings across major AI tools.
- Revelio says Dovetail is actively hiring, despite 2025-2026 headcount compression.
What critics are saying
- Benjamin Humphrey’s harassment lawsuit resolved in July 2026, damaging employer brand.
- Revelio shows headcount fell to 388 in 2026 from 429 in 2025.
- AI research features face fast-moving rivals like Qualtrics, Gong, and Notion AI.
What makes Dovetail unique
- Dovetail’s July 2026 MCP server embeds insights inside Claude, ChatGPT, Copilot, and Figma.
- Its 2026 platform unifies research, channels, projects, and agents around one customer dataset.
- The company claims 40% of Fortune 500 usage, signaling enterprise penetration.
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Funding
Total Funding
$70.2M
Above
Industry Average
Funded Over
3 Rounds
AccelIndustry standards
Benefits
Equity for everyone
Annual retreats
Equal parental leave
Flexible work life balance
Development & growth opportunities
Extra paid days off
Medical, dental & vision coverage
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -2%2 year growth
↑ 1%Dovetail was created in 2017 by two ex-Atlassians: Benjamin Humphrey and Bradley Ayers. They started Dovetail because they believe that deeply understanding one’s customers is the secret ingredient to making great products.
Dovetail, a Sydney, Australia- and San Francisco CA-based customer research platform provider, raised $63M in Series A funding at a post-money valuation north of $700m USD. The round, which brings total funding to $71m USD, was led by Accel, with participation from Blackbird, Felicis Ventures, Grok Ventures, Didier Elzinga (CEO of Culture Amp), Stewart Butterfield [] The post Dovetail Raises $63M in Series A Funding appeared first on FinSMEs.
SAN FRANCISCO & SYDNEY--(BUSINESS WIRE)-- #technology--Customer Research Platform Dovetail Valued North of $700 Million Following $63 Million Series A Led by Accel
Software company Dovetail has raised $5 million in a Series A funding round led by Greenspring manager Felicis Ventures.
Sydney startup Dovetail has raised A$5 million in a round led by US VC Felicis Ventures.
Dovetail is Hiring for 9 Jobs on Simplify!
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About Dovetail
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Series A
Total Funding
$70.2M
Headquarters
Sydney, Australia
Founded
2017
Dovetail is Hiring for 9 Jobs on Simplify!
Find jobs on Simplify and start your career today