Dovetail

Dovetail

SaaS platform for customer data analysis

About Dovetail

Simplify's Rating
Why Dovetail is rated
C-
Rated C on Competitive Edge
Rated C on Growth Potential
Rated D+ on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

51-200

Company Stage

Series A

Total Funding

$70.2M

Headquarters

Sydney, Australia

Founded

2017

Overview

Dovetail is a SaaS platform that helps businesses analyze and manage customer data to understand their customers’ needs and pain points. It transcribes and analyzes customer data to uncover themes and stores years of research in a centralized, secure repository for easy access by stakeholders. The product integrates with tools like Slack, Atlassian, Notion, and Zapier, enabling researchers and decision-makers to surface insights where they work. Access is subscription-based, with features focused on customization, security, and regulatory compliance (SOC 2, GDPR readiness, HIPAA readiness) to support enterprise needs. The goal is to provide a scalable solution for turning customer data into actionable insights and informed business decisions.

Simplify Jobs

Simplify's Take

What believers are saying

  • $63M Series A led by Accel values Dovetail over $700M post-money.
  • Customers like Atlassian, Spotify, Starbucks adopt for customer insights.
  • Integrates with Slack, Atlassian, Notion boosting enterprise collaboration.

What critics are saying

  • Statsig competes by embedding insights into A/B testing workflows.
  • Open-source Whisper, Llama commoditize Magic Transcribe within 12 months.
  • Tagging bugs and learning curve drive 50% retention loss in 6 months.

What makes Dovetail unique

  • Magic Transcribe auto-transcribes audio in 40+ languages with speaker detection.
  • Magic Cluster AI organizes feedback into thematic clusters revealing patterns.
  • Magic Search enables rapid insight location across centralized data.

Help us improve and share your feedback! Did you find this helpful?

Funding

Total Funding

$70.2M

Above

Industry Average

Funded Over

2 Rounds

Notable Investors:
Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Above Average

Industry standards

$15M
$8.2M
Discord
$15M
Canva
$30M
Kalshi
$63M
Dovetail

Benefits

Equity for everyone

Annual retreats

Equal parental leave

Flexible work life balance

Development & growth opportunities

Extra paid days off

Medical, dental & vision coverage

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

2%

2 year growth

1%
Blackbird
Jul 27th, 2024
Dovetail | Blackbird

Dovetail was created in 2017 by two ex-Atlassians: Benjamin Humphrey and Bradley Ayers. They started Dovetail because they believe that deeply understanding one’s customers is the secret ingredient to making great products.

FinSMEs
Jan 20th, 2022
Dovetail Raises $63M In Series A Funding

Dovetail, a Sydney, Australia- and San Francisco CA-based customer research platform provider, raised $63M in Series A funding at a post-money valuation north of $700m USD. The round, which brings total funding to $71m USD, was led by Accel, with participation from Blackbird, Felicis Ventures, Grok Ventures, Didier Elzinga (CEO of Culture Amp), Stewart Butterfield [] The post Dovetail Raises $63M in Series A Funding appeared first on FinSMEs.

Business Wire
Jan 19th, 2022
Customer Research Platform Dovetail Valued North Of $700 Million Following $63 Million Series A Led By Accel

SAN FRANCISCO & SYDNEY--(BUSINESS WIRE)-- #technology--Customer Research Platform Dovetail Valued North of $700 Million Following $63 Million Series A Led by Accel

Greenspring Associates
Aug 13th, 2021
Felicis Ventures invests into Dovetail in $5M

Software company Dovetail has raised $5 million in a Series A funding round led by Greenspring manager Felicis Ventures.

Startup Daily
Aug 9th, 2021
Dovetail receives financing of $5M in Series A funding round

Sydney startup Dovetail has raised A$5 million in a round led by US VC Felicis Ventures.

Recently Posted Jobs

Sign up to get curated job recommendations

There are no jobs for Dovetail right now.

Find jobs on Simplify and start your career today

We update Dovetail's jobs every few hours, so check again soon! Browse all jobs →