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About Doxo
Industries
Fintech
Financial Services
Company Size
51-200
Company Stage
Series C
Total Funding
$36.3M
Headquarters
Seattle, Washington
Founded
2008
Overview
doxo simplifies the bill payment process for consumers and businesses through a comprehensive platform that allows users to pay household bills to over 65,000 service providers, including utilities and telecom companies. The platform features a centralized app for consumers to manage and pay all their bills in one place, eliminating the need to visit multiple websites or mail checks. Users can track payment history, receive reminders, and suggest additional service providers. For businesses, doxo offers doxoDIRECT, which enhances customer interaction and engagement, allowing companies to get paid faster and gain insights into their customer base. doxo's business model relies on transaction fees for payments made through the platform, with additional premium features available for businesses. The goal of doxo is to provide a more efficient and user-friendly solution for managing household finances and improving billing processes.
Simplify's Take
What believers are saying
- Integration with AI tools can provide personalized bill management insights.
- Open banking APIs can expand Doxo's network and reduce transaction fees.
- Growing demand for digital wallets enhances Doxo's private pay wallet feature.
What critics are saying
- FTC lawsuit could damage Doxo's reputation and lead to financial penalties.
- Confusion about Doxo's affiliation with billers may lead to customer dissatisfaction.
- Intensifying fintech competition could erode Doxo's market share.
What makes Doxo unique
- Doxo offers an all-in-one bill pay platform with six essential features.
- The platform supports payments to over 120,000 billers across 45+ service categories.
- DoxoDIRECT enhances business customer interaction and engagement with valuable insights.
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Funding
Total Funding
$36.3M
Below
Industry Average
Funded Over
5 Rounds
Industry standards
Benefits
Hybrid & 100% remote options
Company social events
Charitable matching
Health/dental/vision insurance
Long term disability & life insurance
Pet insurance
Employee stock options
401k retirement plan & matching program
Tuition reimbursement
Generous PTO
Holidays throughout the year
Paid parental leave
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -2%2 year growth
↑ 0%doxo has introduced doxoBILLS, its household bill pay platform with six features that improve the bill payment experience into one app. Built on doxo’s Bill Pay OS, doxoBILLS incorporates six features that improve user experience: all-in-one bill pay, private pay wallet, real-time bank balance, credit score protection, identity theft protection, and insights. doxo’s vision with doxoBILLS
Bill payment service doxo launched a solution to make paying bills easier for consumers. DoxoBILLS, available in the United States via mobile and desktop, allows consumers to manage their household bills in an “all-in-one” platform, according to a Wednesday (Jan. 8) press release. “DoxoBILLS is the first and only solution to incorporate all six essential elements of paying bills into one simple and safe platform,” doxo CEO and co-founder Steve Shivers said in the release. “…Legacy bill pay systems are fragmented — almost always organized around individual billers or individual financial institutions — but doxoBILLS puts the consumer in the driver’s seat, enabling a simple view of all bills and due dates, the ability to pay any bill with any financial institution, and integrates essential financial protections to improve credit, help reduce late fees and overdraft fees, and protect online security.”
Doxo launches an all-in-one app aimed at removing 'fragmentation' from bill payments.
A Washington State Department of Transportation toll rate sign on the SR 520 Bridge over Lake Washington. (WSDOT Photo via Flickr)The Washington State Department of Transportation is cautioning customers about using Seattle-based bill payment company Doxo to pay Good to Go! toll bills.In an orange flyer being inserted in Good to Go! bills mailed to Washington drivers, WSDOT warns that “Doxo is not affiliated with Good to Go!” and that the state agency has no control over fees Doxo may charge or the timing of its payments, which can incur additional late fees. Lauren McLaughlin, a communications specialist with WSDOT’s toll division, told GeekWire that the outreach is part of the agency’s recent efforts to educate customers on the proper ways to pay Good To Go! toll bills.“We’ve heard confusion, complaints and frustration from our customers who paid their toll via Doxo, but received a late fee because the payment was delayed in reaching us,” McLaughlin said via email. “Often times, the customer doesn’t realize they paid a third party until they call us regarding the late fee, and we inform them they actually paid through Doxo.”McLaughlin shared an X post from one such customer, upset about a $3.99 late fee on a $3.20 toll charge that he was paying through Doxo.A flyer in a Good to Go! toll bill mailed to a Washington state driver contains the alert about using Doxo as a bill-paying service. (GeekWire Photo)Founded in 2008, Doxo helps people manage and pay their bills in one place, using any card or bank account. Liz Powell, head of marketing communications for the company, said in an email to GeekWire that Doxo’s bill payment page for Good to Go! is clearly branded, and it’s clear a user is paying with Doxo and that it is not an affiliate of Good to Go!“With each Doxo payment their specific payment delivery date is presented to the user prior to submitting payment,” Powell said
Doxo recently released its 2024 Cost of Bills Index, which compares average household costs by state and by major U.S. cities.
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About Doxo
Industries
Fintech
Financial Services
Company Size
51-200
Company Stage
Series C
Total Funding
$36.3M
Headquarters
Seattle, Washington
Founded
2008
There are no jobs for Doxo right now.
Find jobs on Simplify and start your career today