Sopra Steria and Dynatrace have launched a dedicated observability and AIOps practice to help large European organisations manage complex IT systems. The practice begins in France and Norway, targeting banking, insurance, telecommunications, retail and public sectors. The initiative addresses regulatory requirements including DORA, which mandates that financial entities detect and report ICT incidents within strict deadlines, and NIS2, which sets similar expectations for critical entities in energy, transport, health and public administration. The practice replaces disconnected monitoring tools with a single real-time view of application and infrastructure health. Dynatrace Intelligence identifies and explains anomaly root causes, enabling faster correction. Sopra Steria provides certified teams, structured delivery methods and integration with existing client environments. The service is designed to reduce downtime, optimise infrastructure costs and accelerate innovation, particularly within managed services contracts.

Devoteam and Dynatrace take collaboration to EMEA level. 10 September 2026 Consultancy.nl IT consultancy firm Devoteam has entered into a regional partnership deal with Dynatrace, a technology company that helps organizations continuously monitor their IT systems and optimize their performance. Devoteam and Dynatrace have been working together for years in various countries, including France, the Netherlands and Belgium. For example, Devoteam has successfully carried out Dynatrace projects for large companies in sectors such as financial services, utilities, water authorities, retail and the luxury sector. Building on this success in these countries, the collaboration is now being expanded into an EMEA-wide partnership, covering all countries in Europe, the Middle East and Africa. Dynatrace provides platforms and tools that give organizations insight into the performance and health of their IT systems, a field known in the IT world as observability. Dynatrace collects large volumes of technical data from applications, websites, servers, cloud environments and databases, among other sources, and uses AI to analyze this data and extract actionable insights from it. "As the dependence on software worldwide is greater than ever, the success of organizations increasingly depends on their ability to provide visibility into, monitor and manage ever more complex digital ecosystems. To achieve this, a modern, AI-driven approach to observability is essential," said Luís Porém, Vice President EMEA Partners and Partner Sales at Dynatrace. Devoteam is an IT consultancy firm with more than 11,000 employees in the EMEA region. As a Dynatrace partner, it helps organizations design and implement the Dynatrace platform and also provides IT advice and support with organizational issues that support the new way of working. As part of the collaboration, Devoteam integrates Dynatrace's software into its services. This includes the AI engine Davis, OneAgent for automatic instrumentation, Smartscape for mapping IT environments and Grail, Dynatrace's data lakehouse. "Devoteam's deep consultancy expertise and proven track record with some of Europe's most complex enterprises make the company a valuable addition to our partner network. We look forward to working with Devoteam to help customers across EMEA make better business decisions, increase reliability and further strengthen their resilience," said Porém. Gert Jan van Halem, Chief Technology Officer at Devoteam, says about the collaboration: "By working with Dynatrace, we can give our customers the deep insight and automated intelligence needed to make digital investments less risky and accelerate them. By integrating Dynatrace's leading observability platform into our portfolio, we help organizations maximize the return on their AI transformations while ensuring optimal operational resilience."

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