Eero is a home WiFi company that sells mesh networking hardware and offers subscription services to manage and secure home networks. Its mesh system uses multiple devices that work together to provide fast, reliable WiFi coverage throughout a home, even in large or oddly shaped spaces. How it works: each Eero device connects to the others to create a single seamless network, with software features such as remote network management and enhanced security available through optional subscriptions. How it’s different: Eero combines high-performance, easy-to-deploy mesh hardware with a recurring software service model (remote management and security) and an ecosystem that includes installation professionals and resellers, backed by Amazon. Its goal: give households and approved professionals a simple, scalable way to achieve strong, secure WiFi coverage and easy network administration, while generating revenue from both hardware sales and ongoing subscription services.
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Industries
Company Size
501-1,000
Company Stage
Series B
Total Funding
$90M
Headquarters
San Francisco, CA
Founded
2014
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$90M
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First Wi-Fi 8 router speed tests show striking early promise. Early lab tests of a Wi-Fi 8 router reveal a huge 6GHz speed jump, hinting at what the new wireless standard could deliver once compatible devices arrive. Latest in Tech November 10, 2026 Wi-Fi 8 router speeds just got their first real-world test, and the early numbers suggest something big is coming for home networks, even though no Wi-Fi 8 phones, laptops or other client devices exist yet to take advantage of it. A newly released Asus Wi-Fi 8 router showed only modest gains on most frequency bands when paired with a current Wi-Fi 7 laptop, but delivered an enormous jump in close-range 6GHz throughput, more than a gigabit per second faster than one of the fastest Wi-Fi 7 routers on the market. Key takeaways * | Early Wi-Fi 8 router speeds showed only slight gains over Wi-Fi 7 on the 5GHz band * | Close-range 6GHz throughput jumped by more than a gigabit per second versus a top Wi-Fi 7 router * | The 2.4GHz band improved by just 39Mbps, but that band carries the most crowded, device-heavy traffic * | No Wi-Fi 8 phones, laptops or other client devices exist yet; only routers are shipping so far * | Dynamic Sub-Band Operation and Dynamic Bandwidth Expansion let Wi-Fi 8 share spectrum more intelligently That gap matters because it hints at what Wi-Fi 8 hardware might achieve once phones, laptops and other gadgets built for the standard start arriving, expected early next year. For now, anyone shopping for a new router faces a familiar dilemma: buy into a brand new standard before most devices can use it, or wait and see how the technology matures. Table of Contents What actually changes with Wi-Fi 8. Every new Wi-Fi generation gets marketed on raw speed, but the real story behind Wi-Fi 8 is how it manages bandwidth rather than how much of it exists. Wi-Fi 4, launched around 15 years ago, topped out at 40MHz-wide channels. Wi-Fi 7 and Wi-Fi 8 can both stretch to 320MHz channels, a jump of roughly 700 percent in available width. That extra room matters because the average household now connects dozens of devices, from laptops and game consoles to thermostats and smart locks, all competing for the same airwaves. Wi-Fi 8 introduces two features designed to slice up that wider channel more intelligently. Dynamic Sub-Band Operation splits a single wide channel so several devices can use it at once, including simple gadgets that only talk on narrow bands. Dynamic Bandwidth Expansion works the other way, automatically widening a device's slice of spectrum when traffic spikes, such as during a video call or a large download. Broadcom project manager Fred Olsson has pointed to video as the real driver behind this shift, noting that constant uploading and downloading of calls and clips is pushing bandwidth demand in both directions well beyond what older Wi-Fi standards were built for. Qorvo product director Wayne Polonio summed up the philosophy succinctly, saying Wi-Fi 8 is less about chasing a faster headline number and more about staying reliable when dozens of devices are active at once. That mirrors the priority shift that shaped Wi-Fi 7's development, and it marks a notable change in tone from the gigabit arms race of earlier generations. What the first Wi-Fi 8 router speeds reveal. Testers set up an early Wi-Fi 8 router, the Asus ROG Rapture GT-BN98 Pro, and measured throughput against a Wi-Fi 7 client laptop at three distances: close range behind a single wall, a mid-range spot behind two to three walls, and a long-range position behind four or more walls. The router is pitched as a high-end gaming model, built with eight external antennas, two 10Gbps wired Ethernet ports, and quad-band throughput rated up to 30,000Mbps on paper. Asus and the Wi-Fi Alliance expect rivals including Eero, Netgear and TP-Link to follow with their own hardware before long. The comparison used the Netgear Nighthawk RS700S, among the fastest Wi-Fi 7 routers tested in the lab, as the benchmark. The 6GHz result stood out because it showed such a wide gap at close range, even though both routers were talking to the same Wi-Fi 7 laptop rather than a native Wi-Fi 8 device. That suggests the new standard is already squeezing more out of existing hardware on the cleanest, least congested band, before any Wi-Fi 8 clients exist to push it further. Why the slowest band might matter most. The 2.4GHz improvement looks unimpressive next to the 6GHz jump, just 39Mbps faster than Wi-Fi 7 at close range. However, 2.4GHz tends to be the busiest, most congested part of the spectrum in any home. It's the band a microwave interferes with, and it's often the only one that cheap or older smart home devices, such as thermostats and door locks, can use at all. Dynamic Sub-Band Operation is aimed squarely at this problem, letting a router carve out reliable narrow slices for simple devices while still serving faster gadgets on the same wide channel. In a typical Australian household juggling smart plugs, security cameras, game consoles and multiple phones, that kind of traffic management may end up mattering more day to day than the headline 6GHz figure, even if it doesn't make for as dramatic a chart. What it means for buyers right now. Early test results come with an obvious caveat: they compare one Wi-Fi 8 router against one Wi-Fi 7 router, using a Wi-Fi 7 laptop as the client in every case, since no Wi-Fi 8 clients exist yet. Real-world performance will depend heavily on how phone and laptop makers implement the standard once their hardware ships. Despite that, the 6GHz numbers are promising enough to suggest Wi-Fi 8 is not merely an incremental update dressed up in new marketing. Artificial intelligence isn't formally part of the Wi-Fi 8 specification, but network engineers expect AI-driven traffic management to improve performance across routers generally, Wi-Fi 8 included, over the coming years. For households that already have a capable Wi-Fi 7 routers are only just reaching customers, there's little urgency to jump immediately, particularly with compatible client devices still months away. Anyone who has already been burned by early-generation networking bugs might also recall that Asus recently had to patch a critical security flaw in its Wi-Fi 7 firmware, a reminder that brand-new wireless hardware sometimes needs a software fix or two before it settles down. For now, Wi-Fi 8 router speeds look like a genuine step forward on the cleanest bands, with other manufacturers readying their own Wi-Fi 8 routers for release in the months ahead. The more interesting test will come once actual Wi-Fi 8 phones and laptops exist to push the standard to its limits. Frequently asked questions. Is Wi-Fi 8 faster than Wi-Fi 7? Early tests show only slight or no improvement on the 5GHz band compared with Wi-Fi 7, but a major jump on the 6GHz band at close range, more than a gigabit per second faster. Results will likely improve further once native Wi-Fi 8 client devices arrive. Can current phones and laptops use a Wi-Fi 8 router? Yes, but only at Wi-Fi 7 or earlier speeds, since no Wi-Fi 8 phones, tablets or laptops have launched yet. A Wi-Fi 8 router remains backward compatible with older devices while offering some of its new traffic management benefits. What makes Wi-Fi 8 different from previous Wi-Fi generations? Rather than just adding raw speed, Wi-Fi 8 focuses on managing wide 320MHz channels more intelligently through features like Dynamic Sub-Band Operation and Dynamic Bandwidth Expansion, aiming for more reliable performance when many devices share the network at once. When will more Wi-Fi 8 routers and devices be available? Additional Wi-Fi 8 routers and mesh systems from manufacturers beyond Asus are expected early next year, with compatible phones, laptops and other client devices likely to follow a similar timeline.
Driving down ISP costs: Amazon eero says new AI tools can reduce support escalations by over 30%. By Claus Hetting, WiFi NOW CEO & Chairman Can ISPs achieve meaningful reductions in support costs by leveraging AI-based tools and features? If you ask mesh Wi-Fi pioneer eero, the answer is a resounding yes. This week, eero expanded its Insight Cloud-based management platform with features for AI-powered troubleshooting and near-instantaneous network health analysis. The company says it expects the new capabilities to reduce support escalations by more than 30% by giving frontline support agents direct access to years of accumulated troubleshooting knowledge via AI. AI operations platforms are seemingly everywhere - which means the industry's challenge is now arguably shifting towards converting AI capabilities into tangible business results. This week, Amazon's eero introduced a set of AI-based features aimed at helping ISPs reduce support costs and improve customer satisfaction. The features are designed to provide eero ISP customers with tools for faster troubleshooting and better customer support outcomes. Currently, eero delivers home Wi-Fi solutions to more than 200 service providers in 30 countries, the company says. The solution is purpose-built for networking and draws on two main sources of data: Real-time network data, as well as best practices and runbooks accumulated over many years. The runbooks come directly from eero's customer experience team, the in-house support organisation that handles consumer troubleshooting calls. That team has also worked alongside engineering throughout the development process, eero says. Its day-to-day experience of the issues customers actually call about has helped shape what the new AI support feature needs to know and how it should respond. The company says this puts it in a strong position to transfer years of support experience - and the expertise behind its high customer satisfaction rates - to its ISP customers. "We've developed AI agents that interpret live network data and resolve issues in real time, drawing on the proven troubleshooting methodologies our internal support team has refined over years of operation. The combination of real-time telemetry and deep domain expertise gives our AI agents an unprecedented level of context, enabling them to deliver frontline support with the precision and consistency of our best human specialists. For our ISP partners, this means immediate access to the same accumulated Wi-Fi expertise that has driven eero's consistently high customer satisfaction rates," says Ashwath Krishnan, Product Leader at Amazon eero. Instant network health check & corrective actions. The new release has two main components: The first is an AI troubleshooting agent that allows customer-support staff to query the network using a ChatGPT-style interface. "This feature acts as a Tier 2 expert for ISP front-line support agents, running full diagnostics on a customer's network, identifying root causes ranging from WAN connectivity and mesh topology to device-level health, and recommending or executing corrective action. The second is what we call 'Highlights': An AI-generated network health snapshot that appears on the dashboard, giving customer-support agents instant visibility into what's happening on a customer's network before they even begin asking questions - reducing call times, minimising escalations, and increasing agent productivity," Ashwath Krishnan says. "In seconds, AI-powered troubleshooting can run a full health check consolidating network status, device health, firmware, outage history, mesh connectivity, and connected devices in one response. It identifies hardware-level bottlenecks, diagnoses SSID conflicts, channel congestion, and signal issues, detects packet loops caused by third-party devices, and provides step-by-step guided resolution," he says. Faster and more effective troubleshooting will ultimately also result in fewer truck rolls because front-line customer support agents will be much better equipped to resolve support issues, eero says. And eero expects that AI will increasingly become a transformative force for ISP operations. "Our AI stack is uniquely positioned to tackle everything from tools for contact center agents, to fleet operations, to seamless integration. We will see AI transforming every layer of how ISPs serve their customers," Ashwath Krishnan says. For more on the new AI capabilities of the eero Insight platform, read here. Also:Keep an eye out for a WiFi NOW industry update webinar featuring eero on the topic of AI tools for ISPs to be announced soon - watch this space.
HomeSphere welcomes eero as first networking brand on builder rebate platform, connecting builders with whole-home Wi-Fi for new construction. Through this collaboration, eero and HomeSphere are making it easy for builders to deliver reliable, whole-home connectivity while opening a powerful new channel for technology integrators. September 02, 2026 08:22 ET | Source: HomeSphere DENVER, Sept. 02, 2026 (GLOBE NEWSWIRE) - HomeSphere, the nation's leading loyalty and rebate platform for residential home builders, today announced a new collaboration with eero, an Amazon company and pioneer in mesh Wi-Fi, to bring whole-home connectivity to new construction nationwide. eero is the first networking brand available on the HomeSphere platform, giving more than 2,700 builders - representing approximately 25% of all new U.S. homes built annually - exclusive access to eero's trusted Wi-Fi solutions through their preferred technology integrators. This effort arrives at a pivotal moment: 85% of new home buyers now expect smart home features, and reliable Wi-Fi is the foundation that makes them all work. Yet many builders still lack a clear, scalable path to include professional-grade networking in their homes. eero's Pro Home Builder Program solves this by combining per-device rebates, complimentary model home solutions with professional heat-mapping, and a 20% employee discount - all delivered through the integrator channel builders already trust. A New Growth Channel for Integrators For technology integrators, the program opens direct access to HomeSphere's nationwide network of forward-thinking builders who are now actively incentivized to include eero in every home. It's not eero selling to builders - it's authorized eero integrators who provide the products, design expertise, installation services, and ongoing support. The program facilitates a seamless builder-to-integrator handoff, making it easier than ever to specify and deploy eero systems in both single-family and multi-family properties. "Adding eero as our first networking brand gives our builders a powerful tool to meet buyer expectations while keeping installation simple," said Greg Schwarzer, President and CEO at HomeSphere. "By working through trusted integrators, we're helping our builders deliver reliable whole-home Wi-Fi as a standard feature, differentiating their homes and protecting their margins in a fast-evolving environment." Builders Gain a Differentiation Story The U.S. is projected to sell more than 600,000 new single-family homes this year. With buyers increasingly expecting move-in-ready connectivity, builders who participate in the program gain a compelling differentiator - homes that are connected from the moment buyers walk through the door. The turnkey package removes complexity: builders receive rebates on every eero system installed, model home demonstrations showcase real-world performance, and integrators handle design, installation, and support. "eero was built on a simple idea: Wi-Fi should just work," said Mark Lee, Sr. Manager, Business Development at eero. "This collaboration with HomeSphere extends that promise to new construction at scale. We're giving builders an easy way to include whole-home connectivity in every home, and we're doing it through the integrators who deliver exceptional experiences every day. It's a win for builders, a win for integrators, and most importantly, a win for homeowners." Program Highlights: * Per-device rebates for builders on every eero system installed through the HomeSphere platform * Complimentary model home eero hardware * Professional heat-mapping service to assist in device placement for all floor plans * 20% employee discount for builder team members * Integrator-led delivery - authorized eero Pro Installers provide design, installation, and ongoing support About HomeSphere HomeSphere connects over 2,700 home builders nationwide with more than 80 top-tier brands through its loyalty and rebate platform. For over 20 years, HomeSphere has been a trusted resource for builders seeking vetted partners, exclusive pricing, and high-quality products. Learn more at homesphere.com. About eero eero was founded to make wifi and networking the way they should be - fast, reliable, secure, and, most importantly, easy to use. After introducing the first home mesh Wi-Fi system with a high-quality design that blends into its environment and technology that intuitively works behind the scenes, eero became known for sweating every single detail and delivering award-winning hardware and software for homes, businesses, communities, and service providers. Founded and headquartered in San Francisco in 2014, eero is an Amazon company. For more information, visit eero.com.
Six new ways eero is improving wifi for all. Jul 16, 2026 Round out your wifi with eero Built-in. As the number of connected devices in customers' homes continues to grow, Eero keep looking for new ways to make its homes smarter and more reliable. Last year, Eero launched eero Built-in with Ring Alarm Pro; this year, Eero is bringing eero to Echo. With eero Built-in, Eero has added eero mesh wifi technology, including its patented TrueMesh, directly into the latest generation of Echo Dot and Echo Dot with Clock, making them the first Amazon Echo devices to serve as mesh wifi extenders. eero Built-in enabled Echo devices can add up to 1,000 square feet of coverage to your existing eero network and support speeds up to 100 Mbps - so you can easily add music, Alexa, and now wifi to your favorite room. Eero is bringing eero Built-in to the all-new 5th Gen Echo Dot and Echo Dot with Clock, as well as the 4th Gen Echo, on Oct. 20. In the coming months, Eero'll also bring eero Built-in to the 4th Gen Echo Dot and Echo Dot with Clock through an over-the-air update. Eero has got your back(up). Internet outages are frustrating when they happen, and are even more disruptive as Eero continue to work, learn, watch, and play games from home. That's why Eero is introducing eero Internet Backup, which lets you wirelessly connect your eero network to a backup internet source, like a mobile phone hotspot. You can choose up to eight mobile hotspots or wifi networks as a backup for your home network. Should your internet go down, it's easy to temporarily switch your eero network over to your backup connection - so your connected devices stay online. Keep enjoying HD video streaming, video conferencing, music streaming, or online gaming with a capable hotspot during an internet outage. And when the outage is over, eero Internet Backup will automatically switch your eero network back to your original connection. eero Internet Backup will be available in the coming months to all eero Plus subscribers and select ISP customers. More details on the rebrand to eero Plus can be found here. It's wifi. Elevated. Introducing its PoE (Power over Ethernet) line-up of products, a new class of eero devices. eero PoE 6 is its first Wi-Fi 6 Power over Ethernet access point designed for ceiling or wall-mounting. It can provide up to 2,000 square feet of coverage and can support 100+ devices. It also supports 160 MHz channels and wireless speeds up to 1.6 Gbps. eero PoE 6 will launch in October 2022 for professional installers in the US and Canada and in early 2023 for internet service providers in US and Canada. In early 2023, eero PoE 6 will be available for sale on amazon.com and eero.com in the US. eero PoE Gateway is a 10 Gbps wired gateway capable of powering your PoE devices, including eero PoE 6 access points to provide wifi coverage throughout your home or business. It features two 10 GbE ports, and eight PoE-capable 2.5 GbE ports. eero PoE Gateway will launch in early 2023 in the US and Canada, for professional installers, internet service providers, and will be available for sale on amazon.com and eero.com in the US. eero for Pro Installers is included with eero PoE 6 or eero PoE Gateway when purchased through authorized professional installers and provides the ability to quickly set up a home network and maintain them through the eero app. The installer app allows them to manage, view, and transfer networks without having to go onsite. It provides pro Installers with an initial five-year license to access premium eero Insight features including network health, remote network management and more. The wifi solution small businesses can rely on. eero for Business combines its world-class mesh wifi with intuitive business software, making it simple for small businesses to offer fast, secure wifi to their customers. With a simple setup and excellent reliability, businesses won't need much IT help. And when they do, they'll have access to 24/7 eero support. eero for Business allows them to provide custom experiences for visitors with a captive portal, have their customers accept online terms, and help with security with Multiple SSIDs. For installers and providers, eero for Business offers the perfect solution to bring to small businesses. Eero has made it simple from start to finish, with fast installations, enhanced security, easy segmentation and prioritization, and eero and Amazon's support that can solve issues in minutes, not hours. The easy-to-use mobile app also lets its ISP partners maintain customers' networks remotely, saving time on both ends. eero for Business will be available in the U.S. and the UK, starting early 2023. **The information, data, and images included in this document are current as of the date of delivery only and subject to change by eero at any time. By receiving and reviewing this document, you acknowledge that any purchasing decision you make in reliance on this document is being made with information that may change at any time. Some features require linking your Amazon account, and downloading the Alexa application or using a compatible Alexa device. Internet connection speeds and availability depend on your Internet service provider; if your Internet service provider does not provide you with the maximum supported speed, you will not experience that maximum speed. Maximum wireless signal rates are derived from IEEE 802.11 standard. Specifications assume wired Ethernet connection; your experienced speed may vary when connected to an eero device that is configured as a wireless extender. Coverage estimates are based on normal use conditions. Actual range and performance can vary, and maximum supported speeds may not be available to all customers, due to factors such as local regulations (including power limits), network configuration, interference, connected devices, device usage, location of the eero devices in your home / room, building materials and obstructions. Specifications are based on use of a Wi-Fi 6 or later-generation client device that supports 160 MHz. For more information about eero performance, visit support.eero.com. eero PoE Gateway has not been authorized as required by the rules of the Federal Communications Commission. eero PoE Gateway is not, and may not be, offered for sale or lease, or sold or leased, until authorization is obtained. For more information about eero performance, visit support.eero.com
Botnet detection and prevention for every eero network. Jul 14, 2026 Your wifi network is more than speed and coverage - it's the front door to your digital life. Everything from work calls to security cameras, baby monitors, and smart lights depends on it. But some devices on your network may sit quietly in the background for years, rarely, if ever, receiving software updates. Many can't run antivirus software. That's why Eero is adding a new layer of protection to eero networks, rolling out across the entire eero fleet in the coming weeks: botnet detection and prevention, to help protect the devices you don't always think about. A botnet is a group of internet-connected devices that have been quietly taken over by an attacker. The device still works normally, but in the background, it's taking instructions from someone else. Attackers use botnets to flood websites with traffic, test stolen passwords, scrape data, or move deeper into networks. A compromised device looks normal from the living room while behaving very differently on the internet. This new layer of protection leverages AWS's active threat defense capabilities, which use Amazon threat intelligence from MadPot, an internal AWS threat intelligence and disruption service. It identifies devices that attempt to communicate with known malicious internet infrastructure, such as command-and-control servers or other suspicious IP addresses, and blocks that communication. Starting later this quarter, when Eero identify that kind of activity, Eero'll also let customers know which devices have been impacted in the eero app. Customers can temporarily pause internet access for affected devices while they power cycle them, install firmware updates, change credentials, or replace devices that are no longer supported. [Later this quarter, the eero app will highlight devices on your network that may be comprised and offer steps on how to mitigate the issue.] This feature is the latest example of a principle that has guided eero since it was founded in a San Francisco apartment in 2014: customers shouldn't have to be networking experts to stay safe. Security should be built in, updated automatically, and always working in the background. More ways eero keeps you safe. Security starts long before your eero ever reaches your home or business Security doesn't begin when you plug in your eero - it starts during manufacturing. Every eero is manufactured in a tightly controlled environment designed to prevent tampering at any point in the production process. Each eero contains a hardware root of trust: a small set of security instructions built directly into the chipset that defines what software the device is allowed to run. Those instructions can't be changed and are protected by dedicated security hardware in the eero. One of the most important rules is simple: only run software that eero HQ has approved. Eero enforce that using a process called signing. When Eero create software, a small group of senior technical staff in San Francisco approves each release. Eero then attach a digital seal (or signature) that proves it came from eero HQ, hasn't been altered, and is intended for a specific eero device. Each eero checks for that seal before running anything; if it's missing or doesn't match, the eero device refuses to run it. Eero remove common attack points Many router security problems start with exposed entry points. Some routers include local web interfaces, open management ports, remote access tools, or older protocols that can become targets if they are misconfigured, outdated, or vulnerable. eero takes a different approach. No default-credential web interfaces. No plaintext credential transmission. No SSH or telnet access. No open WAN-facing management ports. All communication between eero devices and eero's cloud services is encrypted. That may sound technical, but the idea is straightforward: if an attacker has fewer ways to reach the system, there are fewer ways to attack it. Your network updates automatically Security is not something you do once. It has to keep improving. That's why eero, from the beginning, has automatically delivered software updates that fix vulnerabilities, improve performance, and add new features. Customers don't need to download firmware, check a support page, or manually install updates. Eero average an app update every month and an eeroOS update every 4-6 weeks. Eero monitor, test, and respond continuously eero regularly reviews new features and software changes for security. Eero monitor for emerging threats. And when industry-wide vulnerabilities are discovered, its teams can move quickly because Eero control the full software stack. A good example is KRACK, a major Wi-Fi vulnerability disclosed in 2017. eero was able to develop, test, and automatically deploy a fix to every customer in less than a week. That kind of response is one reason automatic updates matter. The bottom line: with eero, security is automatic and keeps improving over time through over-the-air updates. No complicated setup. No manual updates. Fewer attack surfaces. A network designed to help protect your home or business from day one.
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Industries
Company Size
501-1,000
Company Stage
Series B
Total Funding
$90M
Headquarters
San Francisco, CA
Founded
2014
Find jobs on Simplify and start your career today
We update eero's jobs every few hours, so check again soon!Browse all jobs