EEmergence Capital Partners is a venture capital firm that backs people who shape the world, supporting extraordinary founders from the first check to an IPO. It partners closely with portfolio companies, providing capital and strategic guidance to help them grow, scale, and reach major milestones. The firm’s investments include category-defining companies like Salesforce, Veeva, and Zoom, alongside newer AI-focused startups such as Together.ai, Genspark, and Physical Intelligence. What sets Emergence apart is its hands-on partnership approach and its track record: most early-stage investments secure follow-on rounds, a significant share reach billion-dollar valuations, and a portion go public. The firm's goal is to increase the odds of success for its portfolio, turning emerging startups into iconic companies.
Work here?Claim your company
Industries
Company Size
51-200
Company Stage
N/A
Total Funding
$9.7B
Headquarters
San Mateo, CA
Founded
2003
See people who can refer or advise you
Help us improve and share your feedback! Did you find this helpful?
Total Funding
$9.7B
Above
Industry Average
Funded Over
0 Rounds
Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee turnover and extensive training requirements to maintaining service quality across channels, integrating complex technology systems, ensuring regulatory compliance, and optimizing performance metrics—all while keeping costs in check. Recent breakthroughs in artificial intelligence have created unprecedented opportunities for customer-centric businesses to address these longstanding challenges through enhanced efficiency and personalization. Regal, operating as the intersection of AI and customer, combines autonomous agents with AI-powered contact center software for human agents. The company's comprehensive solution covers all communication channels—including text, email, phone, chat, and video—to drive improvements across sales, support, and customer retention. By leveraging sophisticated tools that can replace existing stacks or be integrated alongside, Regal is fundamentally shifting contact centers from cost centers to revenue generators, delivering concrete results including triple the answer rates and 25% revenue growth through strategic automation and personalization. AlleyWatch caught up with Regal Cofounder and CEO Alex Levin to learn more about the inspiration for the business, the company's strategic plans, latest round of funding, which brings the company's total funding raised to $82.1M, and much, much more...
Casap, an AI startup that helps banks and card companies handle disputes and chargebacks, has raised a $56 million Series B round led by Base10 Partners. The round brings its total funding to $90 million since its 2023 launch. Synchrony and Experian joined as strategic investors. Lightspeed Venture Partners, Emergence, and Primary are also backers. Cardholders themselves now account for nearly a third of fraudulent transactions, as AI tools and social media tips make false disputes easier. Casap says customers cut first party fraud losses by up to 51% and raised chargeback win rates to 96%, against a 60% industry average. Disputes take eight days on average to resolve, it says, compared with up to 90 days traditionally. Casap will use the money to expand into complaints handling and collections.
Bedrock Robotics has raised a $600 million Series C at a $4.1 billion post-money valuation. CapitalG and Emergence Capital co-led the round, bringing the San Francisco company's total funding to nearly $1 billion. New investors include US Innovative Technology Fund, Bessemer Venture Partners, and Temasek. Existing backers 8VC, Georgian, Valor Equity Partners, and NVIDIA also took part. The startup, founded in 2024 by former Waymo engineers, retrofits existing heavy equipment with autonomous systems. In mid-August 2026, its fully autonomous excavators began paid work on live commercial job sites. It has more than doubled its customer volume since 2025. Contractor Haydon is deploying the technology at a Texas site. Bedrock will use the funds to expand deployments across the US.
Chapter acquires Ridgeway to expand leadership position in AI and transform retirement for american seniors. 6:00 am, PT, October 22, 2026 * Chapter is the leading provider of unbiased Medicare guidance nationwide * This acquisition will enable Chapter to continue providing the most accurate Medicare guidance and will assist in building other applied AI products to support consequential decisions in retirement NEW YORK-(BUSINESS WIRE)-October 22, 2026- Chapter, the leading provider of unbiased Medicare guidance for seniors, announced today that it has acquired Ridgeway, an applied AI startup founded by Hamza Mostafa. Mr. Mostafa and members of Ridgeway's engineering team will join Chapter to build AI products that serve the needs of retirees. Hamza Mostafa "Hamza and his team are exceptional, and we need the very best engineers to keep building the very best products for seniors," said Cobi Blumenfeld-Gantz, CEO and Co-Founder of Chapter. "Older Americans are poorly served by the tech industry today, but we're committed to changing that." Chapter currently uses AI to ensure that its advisors ask the right questions and surface the right answers for seniors seeking Medicare guidance. Its backend AI workflows have enabled the company to scale by several multiples every year while keeping corporate headcount nearly flat. "Seniors are the most skeptical demographic when it comes to AI, but they also have the most to gain from advances in technology," said Mostafa. "Chapter has built enormous trust through its accurate and ethical Medicare guidance and I'm excited to build additional product offerings that serve the needs of our elders." Prior to founding Ridgeway, Mostafa built and evaluated frontier agent systems, including ChatGPT Agent and ChatGPT Deep Research, at OpenAI. Ridgeway previously raised $2.8 million in venture funding from Emergence Capital and Susa Ventures. About Chapter Chapter offers the leading Medicare navigation platform in the United States, helping older Americans choose the right healthcare coverage with confidence. Its AI-native platform enables its licensed advisors to deliver personalized, unbiased recommendations. Chapter partners with leading organizations nationwide to assist the seniors they serve with one of the most important decisions in retirement. Learn more at chapter.com.
Ando, a team messaging platform designed for humans and AI agents to collaborate, has raised pre-seed and seed funding. The pre-seed round was led by Accel, whilst the seed round was led by Index and Emergence. Founded by Sara Du, a Thiel Fellow who previously founded Alloy Automation, Ando addresses the growing complexity of coordinating AI agents in the workplace. The platform allows teams to work with multiple agents in one shared environment, where context carries across conversations. Unlike traditional messaging platforms built for human-to-human communication, Ando enables agents to participate in conversations and take action alongside human teammates. The system learns from each interaction, making agents more aligned and proactive over time. The platform is now opening up to more teams.
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs
Industries
Company Size
51-200
Company Stage
N/A
Total Funding
$9.7B
Headquarters
San Mateo, CA
Founded
2003
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs