Freeman Health System selects health care software Epic as new electronic health record system. (Joplin, MO) - Ensuring a more seamless patient experience for decades to come, Freeman Health System has selected health care software leader Epic as its next-generation electronic health record (EHR) system. Epic features innovative tools like MyChart for patient engagement, AI-driven analytics, telehealth, and specialized modules for cardiology or oncology, as examples. Previously, Freeman utilized Meditech software as its EHR vendor. The region's largest healthcare provider expects to roll out Epic system-wide on October 24, 2026. "Epic will allow us to streamline workflows and documentation, improve access to information, and ensure our patients and providers are supported by a system designed to meet today's needs and tomorrow's challenges," said Freeman's Chief Information Officer Matthew Sabus. Once operational, Epic will serve as a single, integrated platform for clinical and administrative workflows across Freeman Health System, which includes four hospitals, behavioral health giant Ozark Center, and numerous primary, urgent, and specialty clinics across three states. Health systems like Freeman are switching to Epic - the nation's largest EHR vendor with more than 325 million patients having a current record in its system - to enhance patient care, streamline operations, improve clinician well-being, and provide a simpler healthcare experience for the communities they serve. "This decision is a major milestone in our journey to provide compassionate, coordinated care that is powered by innovation," Sabus said. Electronic health records systematically collect patient and population health information in digital format, with the capability of safely sharing these records across various healthcare settings. Freeman's anticipated switch to Epic, Sabus said, "is the beginning of something truly transformative for our patients, our providers, and our entire health system." About Freeman Health System: Locally owned, not-for-profit and nationally recognized, Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, Freeman Fort Scott Hospital, Inc., and Ozark Center - the area's largest provider of behavioral health services - as well as two urgent care clinics, dozens of physician clinics, and a variety of specialty services. With more than 320 physicians on staff representing more than 90 specialties, Freeman provides cancer care, heart care, neurology and neurosurgery, orthopedics, children's services, women's services, and many others for all of the Four State Area. Freeman is also involved in numerous community-based activities and sponsored events and celebrations. Additionally, in the Joplin/Pittsburg areas, Freeman is the only Children's Miracle Network Hospital in a 70-mile radius. For more information, visit freemanhealth.com. Reference: Kevin McClintock, Media Relations Coordinator Freeman Health System 417.434.3458 [email protected]

American hospitals are rolling out AI chatbots in patient portals as more people seek health advice from large language models. Hartford HealthCare and K Health's PatientGPT is expanding to tens of thousands of patients this week, whilst Epic's Emmie chatbot is being deployed by systems including Sutter Health and Reid Health. A KFF poll found one in three American adults have used AI chatbots for health information, with 19 per cent citing inability to afford care. However, a Nature Medicine study showed chatbots correctly identified medical conditions only 33 per cent of the time when users created their own prompts, compared with 95 per cent accuracy in controlled scenarios. Experts question whether chatbots improve patient outcomes, with concerns about monitoring, liability and whether this addresses underlying care gaps in America's underperforming healthcare system.

The Titanic of healthcare: UMCG is betting on autonomous systems. To save patient care, Stephanie Klein Nagelvoort asks engineers to help her find the right AI-supported solutions. Published on April 12, 2026 Stephanie Klein Nagelvoort, UMCG NCAS 2026 (C) NCAS Bart, co-founder of Media52 and Professor of Journalism oversees IO+, events, and Laio. A journalist at heart, he keeps writing as many stories as possible. At the Nationaal Congres Autonomous Systems (NCAS'26) in Drachten, the presentation by Stephanie Klein Nagelvoort, a physician, scientist, and member of the Board of Directors at the University Medical Center Groningen (UMCG), delivered a sobering wake-up call. While the Dutch medical system consistently ranks among the best in the world, Klein Nagelvoort described a sector that feels like it is on the Titanic, with executives listening to the music while the ship goes down. To stay afloat, UMCG is aggressively turning toward autonomous systems and artificial intelligence. From lab to life: exploring the autonomy economy at NCAS'26. A wide range of stakeholders explored in Drachten how AI-driven and self-learning systems are reshaping every sector of the economy. The three numbers defining the crisis. The urgency of the healthcare crisis can be summarized by three alarming figures presented by Klein Nagelvoort: * 20%: The projected percentage of the Dutch gross national product that healthcare will consume in the coming years if current trends continue, a cost the country simply cannot afford. * 1 in 4: The ratio of the Dutch workforce that will soon be needed in healthcare. In 1968, it was 1 in 12; today it is 1 in 6, but a shrinking labor pool means the Netherlands must find 100,000 new healthcare workers in just the next three years. * 15 Years: The difference in healthy life expectancy between higher and lower socioeconomic groups, representing a severe decline in societal solidarity. Compounding this is the fact that people are developing chronic illnesses earlier in life: at age 46 for women and 42 for men. "We absolutely need to create autonomous systems to be able to replace the doctors and nurses we don't have in the next 20 years," Klein Nagelvoort warned. Demcon's defense innovations drive the autonomy economy. From the frontline to the factory: at NCAS26, Demcon provided a fascinating look into the high-stakes world of defense robotics. Saving PT and boosting PSS. UMCG's strategy is fundamentally rooted in two core acronyms: Saving Professional Time (PT) and increasing Patient Self-Service (PSS). To achieve this, UMCG has partnered with Epic, the world's largest electronic patient record company. Together, they are integrating AI directly into the medical workflow. For example, the hospital receives about 8,000 patient messages a month. Using large language models, AI now creates automatic draft answers to these questions and instantly summarizes extensive patient medical records. Research shows it traditionally takes a doctor seven minutes to summarize a complex medical record; AI can now do it in just 16 seconds. This drastically reduces "PJ time", the hours doctors spend behind their computers at home in the evening. UMCG is also exploring "ambient notes," where computers are removed from the consultation room and replaced with ambient listening devices that automatically generate medical charts from the doctor-patient conversation. Overcoming the rotten tomatoes and certification walls. The transition is not without intense friction. When Klein Nagelvoort first proposed that more than half of the traditional 10-step medical consultation process could be replaced by autonomous systems, she feared professionals would "throw rotten tomatoes" at her. There is a deep-seated distrust among medical professionals toward systems they cannot fully understand or control themselves. Beyond cultural resistance, technology providers face the "certification wall": strict Medical Device Regulations that require all systems to be flawlessly validated and reproducible. Furthermore, hospitals struggle with an "integration maze," as new autonomous systems must somehow connect with dozens of legacy IT systems already in place. To guide staff across this innovation chasm, UMCG has established an AI Acceleration Lab and an AI Compliance Agency. These centers help frontrunners deploy new tools while providing "trustworthy, easy-to-access AI" to help the skeptical majority adapt. A call to action for the tech industry. The Northern Netherlands is uniquely positioned to lead this transformation. The region is home to the world's largest population cohort and biobank, containing data from 167,000 participants over 20 years, providing the ultimate raw material for healthcare AI. Additionally, the new Dutch National AI Factory, located in the region, combines an AI expertise center with the massive computing power necessary to build future solutions. Healthy ageing starts with good measurement. Lifelines is building a unique long-running research cohort - one that still holds untapped opportunities for market players as well. However, UMCG cannot do it alone. Klein Nagelvoort concluded her presentation at NCAS'26 with a direct plea to the technology companies and engineers in the room. "We need you to help us solve the boring problems," she stated. Only by collaborating to fix the tedious, underlying administrative and integration challenges can the healthcare sector unlock the exciting autonomous solutions needed to save the system.