Equifax Launches Free App to Help Consumers Find Old or Missing Paperwork in Time for the FCA's Redress Scheme - FF News. James Whitfield Editor in Chief, Motorists Legal Justice Equifax has launched a new free app designed to help consumers locate old or missing documents in time for the Financial Conduct Authority's (FCA) redress scheme, which aims to address issues related to car finance agreements. This initiative is crucial for UK motorists who may have misplaced paperwork necessary for claiming compensation under the FCA's review. The Equifax app enables users to retrieve detailed financial records dating back several years, including documents related to hire purchase and personal contract plans (PCP). The launch of this tool comes as part of broader efforts to facilitate access to essential documentation required by the FCA's motor finance redress scheme. This scheme is set to cover approximately 12.1 million agreements made between April 6, 2007, and November 1, 2024, with an estimated total compensation amounting to £7.5 billion. What does this mean for UK drivers? For UK drivers, the Equifax app offers a straightforward way to track down crucial financial records that might otherwise be difficult or impossible to locate. The FCA's redress scheme is designed to address potential mis-selling and unfair practices in car finance agreements, with an average compensation of £829 expected per agreement. The launch of this tool addresses a significant challenge faced by many consumers: the loss or misplacement of essential documents required for claiming compensation under the FCA review. By enabling users to access their financial history easily, Equifax's app aims to streamline the process and ensure that more motorists can participate in the redress scheme without undue difficulty. How can UK motorists use this tool? UK motorists can download the free Equifax app from major app stores or visit the Equifax website for further details. Once users have installed the app, they need to input their personal identification information, such as name and date of birth, alongside any relevant financial data. The tool then scans its database to retrieve documents related to car finance agreements made during the specified period. The Equifax app is particularly useful for individuals who may not have kept detailed records over the years or those who have recently moved homes without access to their old paperwork. By providing a full overview of historical financial transactions, the app helps users identify and download any missing documentation required for the FCA's redress scheme. What should motorists do now? While the Equifax app offers valuable assistance in locating necessary documents, it is important for UK motorists to understand that the FCA's motor finance review is still underway. As of now, the compensation framework has been confirmed, but actual payouts are expected to begin at a later date. The exact timeline remains uncertain due to ongoing assessments and negotiations between financial institutions and regulatory bodies. Motorists who have identified potential issues with their car finance agreements should start by reviewing any documents retrieved through the Equifax app carefully. They can then contact their lender directly for free, without needing to engage a claims management company, to initiate the complaint process formally. This direct approach is often quicker and more efficient than involving third-party services. MLJ's finance checker tool provides an easy way for motorists to assess if they were mis-sold car finance products or affected by unfair practices. By using this service, individuals can gain a clearer understanding of their rights and the steps needed to secure any potential compensation. To sum up, while the Equifax app is a valuable resource for UK motorists seeking to claim under the FCA's redress scheme, it is essential to remain patient and thorough in dealing with the process. Motorists should use available tools like the finance checker and the Equifax app to gather necessary documentation and proceed with their complaints directly and efficiently. Frequently asked questions. James Whitfield. Editor in Chief, Motorists Legal Justice James Whitfield is the Editor in Chief of Motorists Legal Justice. He oversees editorial coverage of motor finance mis-selling, lender complaints, FCA regulation, and consumer rights. He focuses on making complex regulatory and legal topics accessible to UK motorists. How to cite this page MLJ.org.uk. "Equifax Launches Free App to Help Consumers Find Old or Missing Paperwork in Time for the FCA's Redress Scheme - FF News." Published 25 June 2026. Available at: https://mlj.org.uk/news/equifax-launches-free-app-to-help-consumers-find-old-or-missing-paperwork-in-time-for-the-fcas-redress-scheme-ff-news. Accessed 24 June 2026. Content is reviewed against official sources including FCA, FOS, DVLA, DVSA, and gov.uk. See its editorial standards.

Equifax, a $22 billion data and analytics company, is expected to report fiscal Q1 2026 results soon, with analysts forecasting adjusted earnings per share of $1.69, up 10.5% year-over-year. The company has beaten Wall Street's earnings estimates for the past four consecutive quarters. For fiscal 2026, analysts expect adjusted EPS of $8.61, representing 12.6% growth, with further growth to $10.30 anticipated in fiscal 2027. Equifax shares have fallen 26.3% over the past year, underperforming the S&P 500's 22% gain. However, the stock rose 3.4% in February after reporting Q4 2025 revenue of $1.55 billion, exceeding guidance despite weak hiring and mortgage markets. Analysts maintain a "Moderate Buy" rating with an average price target of $235.57, suggesting 29.2% upside potential.