Certinia, previously known as FinancialForce, is a leading provider of Services-as-a-Business platform that integrates all aspects of service operations, from estimation to customer success management and financial planning. Their Professional Services Automation (PSA), Customer Success, and ERP solutions, built on Salesforce's robust cloud platform, enable businesses to run a connected service operation, deliver intelligently, and achieve agility. With a focus on customer success, Certinia's platform offers actionable insights into customer engagement, success playbooks for maintaining positive momentum, and stakeholder engagement tools for cross-departmental collaboration, making it an attractive workplace for those seeking to contribute to a customer-centric, technologically advanced, and industry-leading organization.