Forter provides a range of services designed to protect online businesses from fraud and abuse. Its offerings include identity protection to prevent unauthorized access and fraudulent purchases, fraud management that allows businesses to make instant decisions to stop fraudsters, and abuse prevention to identify unauthorized resellers and coupon abusers. Additionally, Forter focuses on payment optimization to enhance trust with banks and improve transaction conversion rates while ensuring compliance with European regulations like PSD2. The company also automates chargeback recovery to help businesses dispute and win claims. Unlike many competitors, Forter operates on a B2B model, charging businesses based on their size and transaction volume, and aims to enhance revenue protection and customer experience for online retailers.

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Forter has announced new product capabilities in the October release of its platform.

Forter enhances its AI decision capabilities in latest release

The Positivity Magazine launched by the Merchant Payments Ecosystem (MPE) each year gathers professionals in the field of payments and fraud prevention tackling the hottest topics in the industry, while also summarising the most prevalent discussions during the event in Berlin.Below, we have selected two editorials featuring Galit Shani-Michel, VP of Payments at Forter, and Natalie Kelly, Chief Risk Officer at Visa Europe, discussing the adoption of AI and other enhancement tools to deter fraudsters and boost real-time payments (RTP) for merchants. From cost reduction to revenue generation: leveraging AI to optimise fraud and payments. There are more decisions now when managing your transactions than ever before. ‘Is this a fraudulent purchase?’ ‘Which processor should I leverage?’ Is frictionless 3DS an option?’ ‘Should I use network tokens?’ and on and on. Often, these decisions are made through the lens of cost reduction when, in reality, they should be made through the lens of revenue generation

Mpe Berlin 2024: The Future Of Payments And Fraud By Leveraging Ai And Other Emerging Technologies

By seamlessly integrating Forter's advanced fraud prevention solutions with Gr4vy's innovative payment orchestration platform, Forter Inc. is simplifying payments and minimizing risk on a global scale.

Forter and Gr4vy: Streamlining Payments & Mitigating Risk for Enterprise Merchants

An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns is a concerning trend: the escalation of returns fraud and policy abuse.According to a report by the National Retail Federation (NRF), retailers encountered various forms of return fraud in the past year. Among these, 44% dealt with returns of shoplifted or stolen goods, while 37% experienced returns involving fraudulent or stolen tender. Another 20% cited return fraud orchestrated by organized retail crime groups.But it’s not just fraudulent actors exploiting the system. Returns abuse, wherein customers take advantage of lenient return policies or return used, non-defective merchandise — commonly known as wardrobing — further adds to the strain on retailers.Richard Kostick, CEO of 100% PURE, highlighted the issue in a recent interview with PYMNTS, noting that a significant portion of U.S. consumers (56%) have “confessed to returning” purchased items “after using them once or twice.” This, coupled with the 25% of consumers who have admitted to making purchases with the intent of returning them after use, has further compounded the financial strain on retailers, he said.Translating this strain into numbers, return fraud contributed to $101 billion in overall losses in 2023 alone, with retailers projected to lose $13.70 for every $100 in returned merchandise, according to data from the NRF

Tech-Enabled Solutions Put The Brakes On Returns Fraud

Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much that they’re discouraged from shopping with that company again. Fraudsters? They’re gaming the system, sometimes reporting that products did not arrive, or they did not get what they ordered — and they request refunds

Ai Proves Effective In Stopping Ecommerce Returns Fraud

Forter, the Trust Platform for digital commerce, released findings from a national consumer study that found the majority of respondents (61%) have shifted their online shopping habits as a result of higher prices, signalling a need for brands to evolve with their customers.Commissioned by Forter and conducted by Talker Research, the study revealed nearly nine in 10 respondents have seen their cost-of-living increase over the past five years. The top three spending categories for online shopping are groceries (35%), clothing (27%) and home goods (17%).Where Consumers Shop and How They Pay are EvolvingWhere and how consumers shop is not only impacted by changing prices but also generational preferences. Sixteen per cent of Generation Z respondents are shopping on social media platforms more often, compared to the 7% average across all respondents; while 19% are shopping on marketplaces more frequently, compared to the 11% average across all respondents.Payment preferences are also shifting. Twenty-five per cent of all respondents are using Buy Now Pay Later (BNPL) to shop online, with Gen Z again showing the greatest comfort with BNPL (53%). Of those using BNPL, 56% are doing so to help manage their costs.Consumers Want Better Perks and More OptionsBrands should consider the perks and options they offer as meaningful levers to drive customer loyalty and lifetime value. Many respondents said they’d be enticed to shop online from companies on a regular basis if they offered free shipping (63%), affordable goods (61%), frequent sales (36%), free and easy returns (34%) and loyalty programs (33%).Varied and emerging payments options also attract consumers to shop with brands, including companies that accept digital wallets (20%) and those that offer BNPL options/cryptocurrency (15%) and store credit cards (10%).“The cost-of-living increase means that consumers are fundamentally altering their online shopping habits,” said Doriel Abrahams, principal technologist, at Forter

Higher Prices Have Impacted Online Shopping For Majority Of Us Consumers, New Forter Study Finds

The battle against the $101 billion returns fraud problem has reportedly taken a new turn. It involves sellers on Amazon sending off their wares, only to get “returns” that are in some cases literally junk, The Wall Street Journal (WSJ) reported Thursday (April 4). For example, there’s Barbara Boschen, who sells household products but has gotten back TV cable boxes and used bars of soap

Amazon Merchants Battle Wave Of Bogus Returns

With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down on fakes. eCommerce giant Amazon, for instance, shared Monday (March 25) in announcing its 2023 Brand Protection Report that it has been removing scam products by the millions in partnership with brands and law enforcement. “Since its launch in 2020, Amazon’s Counterfeit Crimes Unit has pursued more than 21,000 bad actors through litigation and criminal referrals to law enforcement,” Dharmesh Mehta, the company’s vice president, worldwide selling partner services, wrote in the news release. “In 2023, we identified, seized, and appropriately disposed of more than 7 million counterfeit products worldwide, preventing them from harming customers or being resold elsewhere in the retail supply chain.”

Ecommerce Marketplaces Crack Down On Fakes To Boost Consumer Trust

As digital payments scale, the sophistication of scams matches their pace. This ongoing dichotomy forces payment ecosystems to adopt more adaptive and resilient fraud prevention measures. Marcos Gelfi, vice president – global head of commercial fraud/dispute products and cardholder solutions at Discover® Global Network, Jeff Hallenbeck, head of payments at Forter, and Freyja McKenna, head of fraud and risk, EMEA at Adyen, told PYMNTS in an interview how data-driven decisioning is emerging as a fundamental force in fraud prevention

Panel: Data-Driven Paradigms Future-Proof Security Lifecycle Management

To give you that final competitive edge, Forter Inc. has collaborated with its trusted partners - Shopify, Salesforce, and PwC - to compile actionable insights that transcend the basics.

Setting the Stage for Holiday Season Success

Fraud prevention and identity protection services

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Fraud prevention and identity protection services

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Fraud prevention and identity protection services

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