Card balances up and other digital transactions news briefs from 5/13/26. * Some 53% of U.S. consumers carry a balance on their credit cards in response to rising costs, while 25% carry a balance for six months or more, says a survey from personal-finance platform Achieve. The research, conducted in March by the Achieve Center for Consumer Insights, queried 2,000 consumers. * Xero, a payments platform for small businesses, said a previously announced integration with AI firm Anthropic has gone live, enabling Anthropic's Claude technology for Xero's clients. * The U.S. Department of Justice said it resolved a fair lending investigation into PayPal Holdings Inc. that will see PayPal waive the processing fees for $1 billion in transactions, a value of approximately $30 million, as part of the settlement. The investigation focused on the Economic Opportunity Fund PayPal created in 2020. * Shift4 Payments Inc. said Boozt, a Nordic region online department store, will use its card acquiring and settlement services via Boozt's Konor payment gateway. * Amazon.com Inc. released its new Prime Business and Amazon Business credit cards. Issued by U.S. Bank and bearing the Mastercard Inc. brand, the cards had been issued by American Express Co. * Pavilion Payments named Kaiu Pettigrew executive vice president and chief information officer. Pettigrew comes to the gaming payments specialist from First Hawaiian Bank. * Fraud prevention provider Forter named Jennifer Howard chief merchant, a first at Forter. Howard, who has worked at Levi Strauss and Gap, will be in charge of growing Forter's merchant base.

Forter, an AI decisioning platform for commerce, has appointed Jennifer Howard as its first Chief Merchant. Howard will represent merchant interests, strengthen customer relationships and integrate real-world retail insights into product development. Howard brings over 20 years of digital commerce experience from leading brands including Levi Strauss, Gap, Williams-Sonoma and e.l.f. Cosmetics. She joins from Balsam Brands, where she served as Vice President of Digital Experience. In her new role, Howard will engage Forter's merchant community of nearly one million businesses serving over two billion shoppers. She will work to embed customer feedback into the company's research, development and go-to-market strategy. Forter's platform uses AI to make trust decisions across the customer journey from sign-up to returns, serving clients including Nordstrom, Instacart and Priceline.

New at Forter: go live in days, not months. Forter's latest innovations include the AI Coding Kit and an always-on integration expert Published: March 17, 2026 The way your team works is changing, and your platform should change with it. Your time is too valuable to spend on busywork - chasing down insights, waiting on reports, or watching an integration drag on for months. Here's what's new at Forter, built to help you move faster, with less friction and more confidence. AI integrations to go live faster. Integrations are expensive - not just in dollars, but in time. Engineering teams get pulled off work, timelines slip, and the value you expected from a new solution keeps getting pushed further out. For too long, "going live" has meant months of back-and-forth before you see any results. That's exactly what the Forter AI Coding Kit was built to solve. The AI Coding Kit eliminates manual effort and helps you go live with Forter in days, not weeks. It analyzes your codebase and implements Forter's services automatically, without your engineers writing a line of integration code from scratch. Instead of spending months reading documentation and building manually, the coding kit builds the integration for you - with fewer errors and less back-and-forth. The kit works with the tools your engineers already use: Cursor, VS Code with GitHub Copilot, Claude Code, Windsurf, and other AI-enabled development environments. And it runs entirely within your own infrastructure, so your code never leaves your environment. On top of the AI Coding Kit, Forter Ltd. has also built the Prism Integration Agent: an always-on integration expert that builds a structured integration plan, answers your questions, and troubleshoots and validates your integration, so it's flawless from day one Whether you're building a new integration or confirming you're production-ready, you'll be able to move faster, with fewer engineering resources. For many brands, having data isn't the hard part. Knowing what it means - and what to do about it - is. Most teams are drowning in dashboards but starved for clarity, waiting on reports, and manually working through chargeback queues that never seem to shrink. You may already know Forter Prism as the AI copilot built into your Forter portal, helping you get better insights faster and spend less time on manual work. Here's what it can do for you now. Summarize dashboards. Stop digging through dashboards to figure out what changed and why. Prism now automatically surfaces the most important shifts in your data, their underlying drivers, and the recommended next actions - so your team spends less time interpreting and more time acting. Build policies. Crafting abuse policies no longer requires technical expertise or lengthy back-and-forth. Just describe what you need in plain language, and Prism automatically builds your policy - while ensuring your business maintains control. Analyze chargebacks. Get a clear picture of your chargeback trends, understand where performance is slipping, and take immediate action - all in one place. Whether you're bulk disputing chargebacks, assigning cases to an analyst, or generating reports, Prism turns a time-consuming process into a streamlined workflow. Every feature is built around a simple belief: your team's time is too valuable to spend on busywork. Whether you're integrating for the first time or looking to get more from Forter every day, these tools are designed to help you move faster, with less friction and more confidence. Forter Team on General