Freed, an AI clinical documentation platform serving 26,000 clinicians, has launched Coding Assistant, a tool that generates ICD-10 and CPT codes at justified levels whilst strengthening documentation to reduce denial risk for independent practices. The feature addresses a critical gap: most physicians receive no coding education despite miscoded encounters costing practices thousands annually. Independent practices face mounting pressure as Medicare cut physician payments 2.83% in 2025 whilst operating costs rose 3.5%, according to CMS. Coding Assistant analyses patient encounters to suggest supported codes and the highest justified evaluation and management level. When documentation is unclear, it surfaces optimisation opportunities with clarifying questions. The tool is available immediately to Freed Premier and Group customers at no additional cost. Founded in 2023 and backed by Sequoia Capital, Freed serves clinicians across 96 specialties.

Freed, an AI clinician assistant used by over 26,000 clinicians, has launched Front Desk, an AI receptionist that answers clinic calls 24/7. The service routes structured summaries to staff, reducing hold times by 90% without requiring IT setup. Priced at $149 monthly per 250 calls, Front Desk learns clinic-specific information and supports over 90 languages automatically. It creates structured entries in a shared inbox with transcripts and AI summaries, enabling staff to respond via two-way SMS. Small clinics lose an estimated $150,000 annually from missed calls and abandoned appointments. Front Desk requires no voicemails and works on existing phone numbers, with warm transfers to live staff when needed. Freed plans to add EHR integrations, automated patient outreach and multi-site routing in Q2 2026.