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Glassbox is an AI-driven platform that captures, analyzes, and optimizes user interactions across web and mobile channels. It uses 100% session capture, real-time alerts, and AI-powered insights to help enterprises identify and resolve customer challenges, improve accessibility, prevent fraud, and boost digital experiences, loyalty, and revenue. Its differentiators include comprehensive session capture (not just samples), real-time monitoring, and a track record with large regulated-industry customers such as Citi Bank, SoFi, and Credit.com. The company’s goal is to turn data from every user interaction into actionable decisions that enhance customer experiences, ensure accessibility, and reduce risk while driving business growth.
Industries
Data & Analytics
Enterprise Software
Company Size
201-500
Company Stage
IPO
Headquarters
London, United Kingdom
Founded
2010
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Total Funding
$325.5M
Above
Industry Average
Funded Over
6 Rounds
Health Insurance
401(k) Retirement Plan
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Paid Vacation
Paid Holidays
Flexible Work Hours
Wellness Program
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Glassbox, a leading provider of digital experience analytics, today announced the acquisition of Anodot, a leading provider of real-time anomaly detection dr...
Glassbox buy promises early warning of behavior change. Financial sector web and mobile experience analytics firm Glassbox has acquired Anodot, which uses machine-learning analytics to provide real-time anomaly detection. Founded in 2010 as Clarisite, Glassbox provides analysis of web site traffic and smartphone application usage, helping financial sector clients to understand user behaviour. The firm, which has offices in the UK, the USA and Israel, says integrating Anodot's software will allow it to help corporates address emerging digital experience challenges, and scale the detection of user behaviour shifts across the massive volume of interactions captured by its platform. Established for just over a decade, Anodot provides autonomous business monitoring for enterprises looking to detect and resolve anomalies in real time across their entire technology stack. Anomalies - including unexpected patterns and unknown failure modes - are identified early using unsupervised machine learning, which the firm says eliminates the need for manual thresholds, predefined rules, or data science expertise. With the Glassbox integration, this will be extended to analysis of behavioral datasets to provide early warning signals of 'customer friction, performance drops, conversion declines, or rising user frustration.' As a result, the firms promise accelerated response times for cross-functional teams, including product, UX, DevOps, and analytics. Guy Perry (pictured), newly appointed CEO of Glassbox, comments: 'By integrating Anodot's advanced anomaly detection into our platform, we're enabling customers to automatically uncover and proactively react to even the smallest shifts in user behavior. This acquisition reinforces our commitment to helping our customers deliver exceptional, frictionless digital experiences at scale.' Home page: www.glassbox.com. All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.
Glassbox appoints Guy Perry as CEO. Guy Perry Glassbox, a leading provider of digital experience analytics for web and mobile applications, has appointed Guy Perry as Chief Executive Officer (CEO). In this role, Perry will guide Glassbox's strategic vision, scale its global operations and fortify its position as the preferred platform for enterprise-level digital experience insights. "At Glassbox, I see an opportunity to shape the future of how organizations understand and optimize digital customer experiences," Perry said. "I'm excited to join Glassbox, a market leader in the digital customer experience domain. With world-class technology, deep expertise, and a truly customer-centric culture, Glassbox is redefining how organizations turn digital insights into meaningful outcomes. I look forward to building on the team's impressive achievements and leading Glassbox to new heights in its growth journey." Perry has more than two decades of leadership experience in global technology, including overseeing multinational teams and driving business growth across diverse markets. He joins Glassbox from Surecomp, a global trade finance software leader, where he served as CEO and president. During his tenure, he expanded the company's international footprint, evolved its cloud-based offerings and strengthened its position as a trusted partner to global financial institutions. Previously, he held senior leadership roles at NCR Global and Motorola Solutions, overseeing large international teams and driving double-digit growth through digital transformation. "As Glassbox continues to strengthen our market position and bring tailored results to our clients, we are pleased to welcome Guy to the leadership team to do just that," said Alex Assim, Chairman of Glassbox. "Guy's experience scaling global operations and aligning strategy with operational excellence will be instrumental as Glassbox accelerates its growth as the preferred digital experience analytics platform for enterprise organizations, particularly in the financial services space." About Glassbox: Glassbox is a leading AI-driven platform that captures, analyzes and optimizes user interactions across all digital channels, including web and mobile. Trusted by the world's top enterprises in highly regulated industries, Glassbox helps organizations enhance digital experiences, improve brand loyalty and drive revenue growth. By providing 100% user session capture, real-time alerts and AI-powered insights, Glassbox empowers businesses to identify and resolve customer challenges, ensure accessibility and prevent fraud attacks. Industry leaders such as Citi Bank, SoFi and Credit.com rely on Glassbox to transform data into actionable decisions. To learn more, visit www.glassbox.com.
Glassbox Ltd. announced that it received a round of funding on August 5, 2025, with participation from new investor Poalim Equity Ltd.
Glassbox, a NYC-based digital experience analytics provider for financial institutions, received an undisclosed investment from Poalim Equity, the investment arm of Bank Hapoalim. The funds will be used to advance analytics and AI solutions for financial institutions. Poalim Equity joins existing investors like Discount Capital and Susquehanna Growth Equity.
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Industries
Data & Analytics
Enterprise Software
Company Size
201-500
Company Stage
IPO
Headquarters
London, United Kingdom
Founded
2010
Find jobs on Simplify and start your career today