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Grubhub

Online food-ordering and delivery platform

Overview

Grubhub runs an online and mobile marketplace that lets people order food from local restaurants and have it delivered. Its platform connects diners with a large network of restaurant partners (including brands like Grubhub, Seamless, LevelUp, AllMenus, and MenuPages) across thousands of cities. Customers browse menus, place orders, and track delivery all through the app or website, while partner restaurants manage orders through Grubhub’s technology stack. The company makes money from service fees, delivery charges, and commissions paid by restaurants. Grubhub stands out because it operates the largest restaurant network and spans multiple brands and services, offering a wide geographic reach and a broad catalog of options. Its goal is to make it easy for people to discover nearby restaurants and get their meals delivered quickly and reliably through its marketplace.

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About Grubhub

Simplify's Rating
Why Grubhub is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Food & AgricultureConsumer SoftwareEnterprise Software

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Chicago, Illinois

Founded

2004

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Simplify's Take

What believers are saying

  • The Drop launched September 29, 2026 in New York and Chicago, driving repeat visits.
  • August 17, 2026 Serve robot delivery expanded Grubhub fulfillment in Chicago, Los Angeles, and Alexandria.
  • June 4, 2026 partnerships with Bilt and Alexa+ create incremental orders from high-intent users.

What critics are saying

  • DoorDash buying Grubhub Campus Dining in 2027 shrinks Grubhub's education moat immediately.
  • Wonder cut 150 roles in September 2026, signaling continued cost pressure and integration churn.
  • Uber Eats and DoorDash outspend Grubhub, forcing promotions like The Drop to defend demand.

What makes Grubhub unique

  • Wonder owns Grubhub, letting it bundle delivery, dine-in, and rewards in one app.
  • June 2026 integrations with Eater, Beli, Alexa+, and Bilt extend discovery beyond marketplaces.
  • Grubhub campus robots and Serve partnerships create niche fulfillment density competitors cannot replicate quickly.

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Funding

Total Funding

$476.6M

Above

Industry Average

Funded Over

9 Rounds

Acquisition funding comparison data is currently unavailable. We're working to provide this information soon!
Acquisition Funding Comparison Coming Soon

Stock Price

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
NewMediaWire
Oct 14th, 2026
Sauce partners with Grubhub on Direct Ordering and delivery.

Sauce partners with Grubhub on Direct Ordering and delivery. Oct. 14, 2026 8:00 AM ET Source: Sauce Partnership Combines Grubhub's Nationwide Delivery Network With Sauce's High-converting Direct Ordering Platform, Helping Restaurants Drive More Profitable Customer Relationships Key Takeaways * Sauce and Grubhub have partnered to provide restaurants with an end-to-end direct ordering solution powered by Sauce's ordering platform and Grubhub's delivery network. * Restaurants can seamlessly dispatch direct orders through Grubhub's nationwide delivery and support infrastructure. * Restaurants can support direct sales while maintaining control of their brand, customer relationships, and marketing through Sauce's platform and AI-powered tools. NEW YORK, NY - October 14, 2026 (NEWMEDIAWIRE) - Sauce, a leading first-party ordering, delivery and retention platform for restaurants, today announced a strategic partnership with Grubhub, a leading U.S. food-ordering and delivery marketplace. Through the partnership, Sauce will become a direct ordering and delivery partner available to Grubhub merchants, enabling restaurants to support direct sales while leveraging Grubhub's nationwide delivery network for fulfillment. Together, Sauce and Grubhub will provide restaurants with a seamless solution that pairs Sauce's high-converting direct ordering platform with Grubhub's nationwide fulfillment network. This partnership enables merchants to drive direct orders and retain ownership of customer relationships, all while leveraging Grubhub's reliable delivery infrastructure. The partnership comes as restaurants increasingly seek ways to build stronger direct channels while maintaining reliable delivery operations. Through this joint offering, Sauce powers the customer-facing ordering and data tools, while Grubhub connects merchants with drivers for reliable last-mile delivery fulfillment. "Restaurants deserve online order and delivery technology that grows their business, strengthens connections with their customers, and delivers a best-in-class ordering experience," said Li-ran Navon, CEO and Co-Founder of Sauce. "We're excited to partner with Grubhub to give restaurant operators a powerful direct ordering solution backed by one of the most trusted delivery networks in the industry. Together, we're making it easier for restaurants to support direct sales while building lasting customer loyalty." Through the partnership, eligible restaurants will gain access to: * Sauce's high-converting branded online ordering platform * Direct ordering websites optimized for mobile and SEO * Integrated loyalty, marketing and AI-powered customer engagement tools * Ownership of customer data and relationships * Seamless delivery fulfillment powered by Grubhub's nationwide logistics network * Exclusive promotional opportunities and onboarding incentives "We're excited to partner with Sauce to bring together direct ordering technology and delivery capabilities in a seamless experience for restaurants," said Rachel Winkelman, Vice President, Enterprise Partnerships at Grubhub. "This partnership reflects our shared commitment to helping restaurants support their business and better serve their customers. By combining Sauce's direct ordering technology with Grubhub's nationwide delivery network, we're providing merchants with an end-to-end solution that helps drive sales, streamline operations, and deliver a great customer experience." About Sauce Sauce is a first-party restaurant AI, delivery, ordering and retention platform that enables successful independent restaurants and chains to own their online presence, online orders and delivery commission-free. Sauce provides a cost-effective, end-to-end AI & delivery solution that maximizes restaurant profitability and customer loyalty. Sauce operates throughout the U.S. from New York and Florida, as well as other major markets, and is helping restaurants take back control of their brand, data, and revenue. About Grubhub Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants, and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

MWM
Oct 14th, 2026
Grubhub v2026.40 sees ratings drop amid delivery delays and driver app changes in October 2026.

Grubhub v2026.40 sees ratings drop amid delivery delays and driver app changes in October 2026. Grubhub's iOS version 2026.40, released October 5, 2026, triggered a severe user backlash, with average review ratings for the update dropping by 0.72 stars. Complaints focus on critical service failures, including extreme delivery delays, unresponsive drivers, and issues with premium subscription credits. Key takeaways * 01Grubhub's app update 2026.40 coincided with a significant drop in user satisfaction, with review ratings for the version cohort falling from 2.63 to 1.91 stars. * 02User complaints after the update shifted to severe service failures, including long delays, missing items, and unresponsive drivers. * 03Official release notes for v2026.40 were generic, offering no insight into the changes made. * 04Driver forums suggest a concurrent, unannounced update to the driver app removed the ability to inspect delivery locations before accepting an order. * 05A separate set of user complaints highlights issues with the Grubhub+ premium subscription, specifically missing monthly credits. * 06The service issues come as competitors DoorDash and Uber announced major strategic moves in AI, drone delivery, and corporate catering. The update. GrubHub Inc's version 2026.40 update for its iOS app, released October 5, 2026, has been followed by a sharp increase in user complaints about delivery reliability, causing a significant drop in review scores. [1] Vague notes. Release Summary The public release notes for version 2026.40 are characteristically vague, stating only, "We upgraded the app.[[2]] Now upgrade your mealtime with something delicious." This provides no official explanation for the sudden shift in user-reported experience. However, community signals point to a concurrent, unannounced change on the driver side. A discussion among drivers suggests an update to their app removed the ability to zoom in on map details before accepting an order, a critical function for assessing a delivery's feasibility. [3] Service failures. User Reception After the v2026.40 update, App Store reviews show a new pattern of critical service failures. Users report extreme delays and a lack of accountability. One 1-star reviewer on v2026.40 wrote, "Drivers take the job and sit on it only to cancel it and then you have to wait for a new driver while your food sits there ready in the restaurant...2 and 3 hours to get my last two orders and cold, spoiled food." Another emergent theme is trouble with the Grubhub+ premium subscription. A user on v2026.40 reported, "I signed up for their new Grubhub plus premium in which I'm supposed to get $10 in food delivery credits and $10 in grocery store credits every month my first month I didn't receive the grocery store credit." Driver app change. Root Cause The sudden drop in service quality strongly suggests a connection to the unconfirmed changes in the driver app. By removing drivers' ability to vet an order's location, Grubhub may have inadvertently increased order cancellations and delays. Drivers may accept a job, discover it is undesirable or impractical, and then cancel, leading to the long waits and cold food described by users. This hypothesis is reinforced by driver sentiment. A thread on the r/grubhubdrivers subreddit about the change drew angry comments, with one driver stating, "Hiding info like this is scummy." This frustration could lead drivers to disengage or prioritize competing platforms. Archived. Competitor pressure. Strategic Context Grubhub's operational stumbles occur as its main rivals are making aggressive strategic moves. On September 30, 2026, DoorDash announced AI-powered ordering and drone delivery trials. Days later, on October 6, Uber announced its $2.3 billion acquisition of ezCater to enter the corporate catering market. These innovations stand in stark contrast to the service degradation reported by Grubhub users, placing the company at a competitive disadvantage. Expert verdict. The service issues appear to be damaging the Grubhub brand at a critical time. The app, which saw over 302,000 downloads in the last 30 days on US iOS alone, now faces the risk of significant user churn. The apparent attempt to increase order acceptance by limiting driver information seems to have backfired, degrading network reliability. Unless Grubhub quickly addresses both the driver-side issues and the problems with its Grubhub+ subscription, it risks losing customers and drivers to more stable platforms. These figures compare the 98 US App Store reviews tagged with v2026.39 against the 70 tagged with v2026.40, measured on October 14, 2026. * [1] Grubhub's iOS app update 2026.40 was followed by a 0.72-point drop in the average rating of user reviews for that version. "The app's average rating among reviewers of v2026.40 dropped to 1.91 stars from 2.63 for v2026.39." mwm analyticsMWM Intelligencemwm.ai * [2] The official release notes for version 2026.40 offered no specific details, stating only, "We upgraded the app. Now upgrade your mealtime with something delicious." "Now upgrade your mealtime with something delicious."" OfficialAppleapps.apple.com * [3] A Reddit thread on the r/grubhubdrivers subreddit indicated that an update around the same time removed the ability for drivers to zoom in on a map before accepting a delivery. "According to a Reddit thread initiated on September 30, 2026, drivers reported that an update removed their ability to zoom in on the map to see pickup and drop-off locations before accepting an order." CommunityRedditreddit.com Archived 11 references App stores Community forums Maxime Doussin Maxime Doussin is the CTO of MWM, where he leads engineering, data infrastructure, and the mobile-app market-intelligence platform. He writes MWM's weekly app trend analysis, drawing on proprietary ranking data covering millions of iOS and Android apps across 150+ countries. This article is an independent editorial analysis. App names, trademarks, and brands mentioned are the property of their respective owners. Market data and rankings referenced are based on MWM's proprietary estimates. Believe this article infringes your intellectual property? File a dispute

International World Times
Oct 4th, 2026
SuperSonic POS partners with Uber Eats, DoorDash and Grubhub to bring Delivery Orders directly into the register.

SuperSonic POS partners with Uber Eats, DoorDash and Grubhub to bring Delivery Orders directly into the register. New delivery integrations reduce duplicate order entry and help businesses manage in-store and third-party orders through one connected POS. TAMPA, FL, UNITED STATES, October 5, 2026 /EINPresswire.com/ - SuperSonic POS, a unified point-of-sale, payments and cloud back-office platform, announced direct integrations with Uber Eats, DoorDash and Grubhub, allowing supported third-party delivery orders to flow directly into the same POS environment businesses already use for in-store transactions. The integrations address a growing operational challenge for restaurants and retailers using multiple delivery marketplaces: separate tablets, repeated order entry, inconsistent menu information and disconnected reporting. With SuperSonic, supported orders from Uber Eats, DoorDash and Grubhub can appear directly inside the POS, reducing the need for employees to read an order from one device and manually enter it into another system. SuperSonic POS "Delivery should give businesses another way to generate revenue, not another system their employees have to manage," said Mahdi Hussein, CEO and Co-Founder of SuperSonic POS. "By bringing third-party delivery orders directly into the register, we're removing unnecessary steps from the workflow and giving teams one place to manage more of their business." One POS for In-Store and Delivery Orders Third-party delivery has become an important sales channel for restaurants, convenience stores, cafés, bakeries and other foodservice businesses. But adding more ordering channels can also create more complexity. Without an integrated system, employees may need to monitor multiple marketplace tablets, manually re-enter orders, keep menus updated across separate platforms and reconcile delivery sales separately from activity at the register. SuperSonic's delivery integrations bring supported marketplace orders into the existing POS workflow. Depending on the supported configuration, incoming order information can include: - Menu items - Selected modifiers - Marketplace pricing - Customer order information - Delivery or pickup details By connecting these orders directly to the POS, employees can spend less time managing devices and retyping orders, and more time preparing and fulfilling them accurately. SuperSonic POS Keep Menus, Pricing and Modifiers Better Aligned SuperSonic helps connect supported menu information with the POS so businesses can manage updates more efficiently across their delivery channels. This reduces repetitive changes and helps customers see more consistent information when ordering through supported marketplaces. For quick-service and fast-casual businesses, SuperSonic can also route orders from the front counter, self-service kiosks, online ordering and third-party delivery platforms into the same Kitchen Display System workflow. See Delivery and In-Store Sales Together When supported marketplace orders flow through SuperSonic, delivery transactions remain connected to the POS reporting environment, allowing merchants to review third-party delivery activity alongside in-store sales. SuperSonic also offers online ordering capabilities for businesses that want customers to order directly through their own website. Website orders, supported delivery marketplace orders and in-store transactions can all flow through one connected POS environment. "Operators shouldn't have to choose between reaching customers on more channels and keeping their business simple to run," Hussein said. "Our goal is to connect those channels behind the scenes so every new way to order doesn't create another manual process for the team." Built for Omnichannel Foodservice The delivery integrations expand SuperSonic's capabilities for quick-service and fast-casual restaurants, cafés, bakeries, food trucks, ghost kitchens, convenience stores with prepared food programs and other businesses selling across both physical and digital channels. SuperSonic's broader foodservice platform connects ordering, payments, kitchen operations, inventory, reporting and digital sales within the same ecosystem, helping operators manage more of the business without adding disconnected systems. SuperSonic POS About SuperSonic POS SuperSonic POS is a Tampa-based unified POS, payments and cloud back-office platform built for high-volume retail and foodservice businesses. SuperSonic combines modern hardware, cloud software, payments, inventory, reporting, online ordering, delivery integrations, loyalty, compliance and loss-prevention tools in one connected ecosystem. The platform serves convenience stores, fuel retailers, grocery stores, liquor stores, specialty retailers, quick-service restaurants, cafés, bakeries, food trucks and other high-volume businesses across the United States. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. International World Times do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Newswire
Oct 1st, 2026
dlivrd Technologies expands enterprise delivery network with Grubhub integration.

dlivrd Technologies expands enterprise delivery network with Grubhub integration. New integration gives Expedite, Nibble ONE, and FULFLLD customers access to Grubhub's nationwide delivery network. HORSHAM, Pa., October 1, 2026 (Newswire.com) - dlivrd Technologies, a leading provider of enterprise delivery management and logistics technology, today announced its integration with Grubhub, expanding the delivery network available across its portfolio of enterprise delivery solutions. The integration is now live, giving Expedite, Nibble ONE, and FULFLLD customers access to Grubhub's nationwide delivery network for both catering and on-demand deliveries. The addition of Grubhub strengthens the dlivrd Technologies delivery ecosystem, enabling restaurants, caterers, and enterprise brands to automatically match every order with the most appropriate delivery provider based on operational needs, geography, service requirements, and capacity. Through Expedite's intelligent delivery orchestration, brands can seamlessly dispatch deliveries to Grubhub alongside other national, regional, and local delivery partners, increasing delivery reliability and geographic reach. "Our mission has always been to give brands complete confidence that every order can be fulfilled by the best delivery partner available," said Chris Barnes, Executive Vice President of Dispatch Solutions at dilvrd Technologies. "Adding Grubhub to our delivery network gives our customers another trusted nationwide option and helps ensure every order can be matched with the right driver. We are thrilled to bring this partnership to market." "We're excited to partner with dlivrd Technologies to expand how restaurants, caterers, and enterprise brands can access Grubhub's nationwide delivery network," said Rachel Winkelman, Vice President, Enterprise Partnerships at Grubhub. "This integration reflects our commitment to meeting merchants where they are and providing flexible solutions that support their unique operational needs. By making Grubhub's nationwide delivery network available across the dlivrd Technologies ecosystem, we're helping businesses access reliable fulfillment, expand delivery coverage, and efficiently serve customers at scale." The integration extends value across the dlivrd Technologies portfolio. Expedite customers gain another nationwide delivery provider within their existing orchestration workflow. Nibble ONE customers can seamlessly route catering orders through the expanded delivery network, while FULFLLD customers can supplement their private fleets with Grubhub's nationwide delivery network when additional delivery capacity or geographic coverage is needed. The Grubhub integration is available immediately for all eligible customers across the dlivrd Technologies ecosystem. About dlivrd Technologies dlivrd Technologies develops enterprise delivery technology that powers every stage of the delivery lifecycle. Its portfolio includes Expedite, a delivery orchestration platform that intelligently routes orders across a network of national and regional delivery providers; FULFLLD, a last-mile delivery management platform for operating private driver fleets; and Nibble ONE, a catering order management platform built for restaurant brands. Together, these solutions help restaurants, caterers, and enterprise brands optimize delivery, improve operational efficiency, and scale fulfillment across both catering and on-demand channels. Learn more at https://dlivrd.io. About Grubhub Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants, and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities. About FULFLLD FULFLLD, a dlivrd Technologies company, is a dispatch and fleet management platform built for brands. The platform helps catering, foodservice, and multi-location restaurant brands manage in-house drivers, integrate external delivery providers, and maintain full brand control with real-time tracking, route optimization, and a single dashboard across every delivery channel. Learn more at www.fulflld.com. About Nibble ONE Nibble ONE, a dlivrd Technologies company, is a catering technology company helping restaurants grow and manage their catering business through a single, integrated platform. Nibble ONE combines branded online catering ordering, customer relationship management, and delivery management, giving restaurants the tools to attract customers, streamline operations, and build lasting relationships. About Expedite Expedite, a dlivrd Technologies company, is a last-mile delivery platform that helps businesses power smarter, faster, and more reliable deliveries. Built for catering, restaurant, retail, e-commerce, and other high-touch delivery operations, Expedite connects businesses with a nationwide network of professional independent drivers through proprietary delivery management technology. With real-time tracking, intelligent driver matching, seamless POS and ordering integrations, and customizable logistics solutions, Expedite empowers brands to deliver exceptional customer experiences at scale. Originally launched as dlivrd, Expedite continues to redefine last-mile logistics by turning every delivery into a competitive advantage. Learn more at expedite.io Media Contact Name: Chris Barnes Email Address: [email protected] Phone Number: 2153603993

Yahoo Finance
Sep 29th, 2026
Grubhub launches dine-in rewards program offering credit for restaurant visits

Grubhub is launching The Drop, a weekly rewards programme offering customers credit when they dine in at restaurants. Starting Thursday, select users in New York City and Chicago will receive up to three personalised offers from nearby restaurants each week. Customers claim an offer, dine at the restaurant, and pay with a card linked to their Grubhub account to earn credit for future orders. The programme marks Grubhub's first move into in-person dining, following similar initiatives by DoorDash and Uber Eats. Restaurants only pay when diners walk in and spend, with no upfront costs. The Drop uses technology from Claim, a restaurant rewards app Grubhub acquired. Initial participants include Tacombi, Chopt Creative Salad Co., and Dig Inn. The programme will expand to all Grubhub users in both markets after several weeks.

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