Care & convenience: the new rx for pharmacy satisfaction. Good Neighbor Pharmacy, Sam's Club, H-E-B and Amazon Pharmacy Rank Highest in Respective Segment 28 July 2026 * Mail order pharmacy satisfaction increases while brick-and-mortar declines * Mail order pharmacies' gains driven by improved satisfaction with human support * Digital channels emerge as a bright spot for brick-and-mortar pharmacies TROY, Mich.: 28 July 2026 - The landscape of pharmacy customer satisfaction is undergoing a notable transformation, according to the JD Power 2026 U.S. Pharmacy Study,(SM) indicating divergent trends between mail-order and brick-and-mortar pharmacies. Fueled by live agent support and digital convenience, mail-order pharmacy satisfaction slightly increases by 2 points from 2025 (on a 1,000-point scale) to 699. Brick-and-mortar establishments' satisfaction declines by 7 points year over year to 669 in 2026, largely due to weakening customer trust and perceptions of value. This shift underscores a critical demand across both segments for an integrated experience that effectively combines accessible person-to-person service with seamless digital solutions. "In today's pharmacy environment, the direct human interaction and effortless convenience are non-negotiable when it comes to customer satisfaction," said Meaghan Hafner, Senior Director of Healthcare Solutions at JD Power. "Whether customers are interacting with a pharmacist over the phone for a mail-order prescription or picking up medication at a brick-and-mortar location, they value empathetic, knowledgeable staff and easy access to services. Digital tools, when integrated effectively, enhance this experience. Pharmacies that successfully deliver personal touches and digital efficiency will build lasting loyalty. "Additionally, study data shows that while mail-order pharmacies are making progress through enhanced personal and digital interactions, the declining ability to effectively resolve problems poses a significant risk. Meanwhile, brick-and-mortar pharmacies face an urgent need to rebuild trust and demonstrate value to customers, even as their digital offerings show promise." Study Rankings Good Neighbor Pharmacy ranks highest among brick-and-mortar chain drug store pharmacies with a score of 748. Health Mart (747) ranks second and CVS Pharmacy (653) ranks third. Sam's Club ranks highest among brick-and-mortar mass merchandiser pharmacies for an 11th consecutive year, with a score of 786. Costco (770) ranks second. H-E-B ranks highest among brick-and-mortar supermarket pharmacies with a score of 773. Wegmans (749) ranks second and Publix (741) ranks third. Amazon Pharmacy ranks highest in the mail order segment with a score of 745. Kaiser Permanente Pharmacy (733) ranks second and Walmart Pharmacy Mail Services (714) ranks third. The U.S. Pharmacy Study, now in its 18th year, measures customer satisfaction with brick-and-mortar and mail order pharmacies. The 2026 study is based on responses from 14,144 pharmacy customers who filled a prescription within the past 12 months and was fielded from May 2025 through May 2026. JD Power delivers mission-critical data, analytics and intelligence that help businesses improve customer experience and operational performance with confidence and clarity. Using proprietary, comprehensive data - including millions of consumer interactions and authoritative automotive datasets - combined with advanced analytics, artificial intelligence and deep industry expertise, JD Power enables leaders to respond to market shifts, make smarter decisions and drive measurable performance improvements. As an objective source of deep insight into real-world customer interactions with brands and products, JD Power provides the independent intelligence organizations need to anticipate change, strengthen customer engagement and advance growth. Learn more at JDPower.com. Media Contacts Joe lamuraglia, JD Power; east coast. 714-621-6224 John roderick; east coast. 631-584-2200 Note: Four charts follow. Join its list! To get the latest insights, announcements, and industry intelligence from its JD Power experts delivered right to your inbox, Eurotax Österreich GmbH invite you to sign up for the mailing lists that are critical to your role: JD Power is committed to protecting and respecting your privacy, and Eurotax Österreich GmbH'll only use your personal information to administer your account and to provide the products and services you requested from Eurotax Österreich GmbH. 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Signorelli unveils 55-acre Commerce District at Valley Ranch. Posted on: July 24, 2026 By: Real Estate News H-E-B to anchor transformative mixed-use destination encompassing more than one million square feet in award-winning Northeast Houston development THE WOODLANDS, Texas, July 24, 2026 (GLOBE NEWSWIRE) - Signorelli, one of Texas' largest privately held real estate development companies, announces Commerce District at Valley Ranch, a transformative mixed-use destination encompassing more than one million square feet and representing the next phase in the evolution of the award-winning 1,400-acre Valley Ranch master-planned community in New Caney, Texas. Situated on 55 acres along the rapidly growing U.S. 59/I-69 corridor, Commerce District will include more than 700,000 square feet of Class A office, multifamily and hospitality space, complemented by best-in-class retail, restaurants and entertainment. Developed in two phases, Commerce District is envisioned as Northeast Houston's premier destination for corporate headquarters, regional offices, upscale shopping, exceptional dining and memorable experiences. The first phase will be anchored by a new 120,000-square-foot H-E-B supermarket featuring signature amenities from the Texas-based grocer, including H-E-B Curbside with an extensive covered pickup area, a fuel station and a car wash. With an anticipated Fall 2027 opening, this location is H-E-B's first store in New Caney and its 11th in Montgomery County. In addition to H-E-B, this phase includes nearly 20,000 square feet of architecturally distinctive retail space and two premier outparcel opportunities for complementary restaurants, retail and service-oriented businesses. With roadway and utility infrastructure already in place, district construction is scheduled to begin in late July 2026. "Commerce District reflects the long-term vision and strategic planning that define our approach to creating integrated communities," said Danny Signorelli, founder and CEO of Signorelli. "It's another step toward the vision we've had for Valley Ranch from the very beginning: a place where people can live, work, shop, gather and build their future within one connected community. The addition of H-E-B is more than welcoming a premier retailer - it reinforces Valley Ranch's continued ability to attract investment, create jobs and deliver lasting value for the families and communities we serve." The future second phase will introduce a vibrant mixed-use environment featuring aspirational retail, chef-driven restaurants, luxury multifamily residences, Class A office space and thoughtfully designed public gathering spaces. Landscaped plazas, outdoor dining, live entertainment and festivals will create a walkable destination designed to bring together shopping, dining, employment and residential living. "Commerce District represents the next chapter in the commercial evolution of Valley Ranch," said Greg Wattson, senior vice president of Commercial Development at Signorelli. "H-E-B provides a strong foundation for a carefully curated collection of retailers, restaurants and services that will serve one of the fastest-growing trade areas in Texas. As future phases come online, Commerce District will become a destination where commerce, community and quality of life come together." Commerce District will also support continued residential growth at Valley Ranch, including the recently announced 328-acre Azalea District, the community's final single-family neighborhood. Its 203-acre residential component features 359 homes built exclusively by First America Homes, Signorelli's award-winning homebuilding division. Residents will enjoy convenient access to Commerce District's employment opportunities, shopping, dining and everyday services. Homes in Azalea feature thoughtfully designed floorplans for modern living, with pricing beginning in the $300,000s. The Founders Circle program offers the first 40 qualified buyers priority homesite selection, early floorplan access and exclusive pricing incentives. Valley Ranch Continues Its Transformation Commerce District builds on Signorelli's growing collection of interconnected districts at Valley Ranch, which have established the community as one of Greater Houston's premier live-work-play destinations. Valley Ranch Town Center, the community's 1.5-million-square-foot retail and entertainment hub, continues to attract strong leasing activity at 97 percent occupancy and draws nearly 12 million visitors annually, making it one of Houston's most visited outdoor shopping destinations. Adjacent to Town Center, the Marketplace District continues to gain momentum with 114 acres of retail, including The Village Green, an elevated lifestyle destination featuring national retailers, restaurants, and gathering spaces. The district has attracted strong interest from prospective tenants, with active leasing efforts underway to bring a diverse mix of retail, dining, service, and entertainment users to the development, further strengthening its role as a premier regional destination. Nearby, the Entertainment District is advancing approximately 1.4 million square feet of mixed-use development, highlighted by a 210,000-square-foot convention center, the seventh largest in Texas, which is scheduled to open in late 2026. In total, Valley Ranch encompasses 2.55 million square feet of retail, office, entertainment, restaurant and mixed-use development, complemented by more than 2,000 single-family homes and 1,000 multifamily residences. The East Montgomery County Improvement District (EMCID) continues to partner with Signorelli to advance economic development, infrastructure investment and business recruitment throughout the region. In addition to Valley Ranch, Signorelli's development portfolio includes 16 planned communities across Greater Houston. The largest is Austin Point in Fort Bend County, a 4,700-acre master-planned satellite city at the future intersection of Fort Bend Parkway and Grand Parkway. Planned for approximately 14,000 homes and more than 1,600 acres of commercial, hospitality, medical, multifamily and corporate development, Austin Point is one of the largest mixed-use projects currently underway in Texas. About Signorelli Since 1994, Signorelli has pioneered visionary real estate developments across Texas, creating dynamic places where families can live, work, shop, and play. With a vertically integrated portfolio spanning land development, master-planned communities, single-family and multifamily housing, retail, office, and mixed-use projects, Signorelli is recognized as one of the state's largest privately held developers. The company is headquartered in The Woodlands, Texas. For more information, visit www.signorellicompany.com or www.valley-ranch.com. Follow on the brand on Facebook, LinkedIn or Instagram. A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/57dee94c-99f7-42b2-a886-d46206c147a1