HomeX

HomeX

Remote assistance and in-home repair services

Overview

HomeX provides end-to-end home repair support by offering both virtual and in-home services for homeowners. Through Remote Assist, clients connect with a technician over call or video chat for expert troubleshooting without an in-person visit. If issues cannot be resolved virtually, HomeX schedules an in-home visit to complete the repair. Pricing is flexible: virtual assistance is project-based, while in-home work is priced by the scope of the job and any needed parts. Compared with many competitors, HomeX combines remote expert guidance with on-site service in a seamless, single-supplier experience and uses a flexible pricing model to fit different budgets and project sizes. The goal is to reduce hassles and make home repair easy to access, delivering reliable support for maintenance and repairs.

About HomeX

Simplify's Rating
Why HomeX is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Consulting

Consumer Software

Enterprise Software

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$90M

Headquarters

Chicago, Illinois

Founded

2017

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Simplify's Take

What believers are saying

  • October 2025 Carmine's acquisition deepened Connecticut coverage and Fairfield County access.
  • May and June 2025 deals in New York and Pennsylvania expanded the Northeast footprint.
  • HomeX says it employs over 1,000 people, supporting continued operational scale.

What critics are saying

  • HomeX sold Schedule Engine to ServiceTitan in 2022, shrinking its software moat.
  • The 2024 technology-business merger signals the platform strategy pivoted toward trades consolidation.
  • If acquisition integration stalls, HomeX becomes a roll-up without durable software differentiation.

What makes HomeX unique

  • HomeX Services Group spans virtual diagnostics and owned field operations since 2017.
  • New Mountain Capital backed HomeX with $90 million in April 2021.
  • By October 2025, HomeX completed 20 acquisitions, building regional density.

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Funding

Total Funding

$90M

Above

Industry Average

Funded Over

1 Rounds

Growth Equity VC funding comparison data is currently unavailable. We're working to provide this information soon!
Growth Equity VC Funding Comparison
Coming Soon

Benefits

Competitive compensation packages

Equity

Performance-based incentives

Competitive benefits

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-3%
FinSMEs
Apr 13th, 2021
HomeX Closes $90M in Funding

HomeX, a Chicago, IL-based home services platform for homeowners and service providers, closed $90m in funding. The round was led by New Mountain Capital. The company intends to use the funds to expand its services across North America. Founded in 2017 by Michael Werner, CEO, HomeX delivers personalized physical and virtual solutions for homeowners, as well as […]

TechCrunch
Apr 13th, 2021
With a team that helped build the brain behind Alexa, HomeX raises $90M

HomeX, a home services platform for homeowners and service providers, has raised $90 million in a funding round led by New Mountain Capital.

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