HqO

HqO

Centralizes property experience management platform

Overview

HqO offers the Real Estate Experience (REX) Platform, a centralized system that combines data, apps, and services to improve tenant and employee engagement and retention across a property. It acts as a single source of truth for how people interact with a building and provides health and performance metrics plus a central dashboard for operators. The platform also includes an exclusive directory of high-impact service and amenity partners and offers expert consultations to boost real estate experiences. Its goal is to help property owners and operators measure, manage, and improve experiences across multiple buildings, serving many large customers and enabling scalable, portfolio-wide management.

About HqO

Simplify's Rating
Why HqO is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Consulting

Enterprise Software

Company Size

51-200

Company Stage

Series D

Total Funding

$156.8M

Headquarters

Boston, Massachusetts

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • Powers 150+ million square feet across 300+ buildings in 8 countries.[2][4]
  • Fall 2025 REX release strengthens competitive moat with integrated tenant lifecycle management.[4]
  • HB Reavis partnership secures long-term European revenue and customer base expansion.[1]

What critics are saying

  • VTS undercuts pricing with free leasing tools, eroding mid-tier operator market share.[Negative trends]
  • Procore bundles tenant experience into construction workflows, locking operator clients.[Negative trends]
  • Yardi Voyager replicates REX metrics with lower integration costs for enterprises.[Negative trends]

What makes HqO unique

  • REX Platform CRM purpose-built for CRE manages entire tenant lifecycle globally.
  • Intelligence Suite provides unified visibility across operations, leasing, experience, engagement.
  • Symbiosy acquisition adds IoT and smart building systems across European hubs.

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Funding

Total Funding

$156.8M

Meets

Industry Average

Funded Over

5 Rounds

Notable Investors:
Series D funding is typically for companies that are already well-established but need more funding to continue their growth. This round is often used to stabilize the company or prepare for an IPO.
Series D Funding Comparison
Below Average

Industry standards

$77M
$50M
HqO
$70M
Twilio
$80M
Handshake
$100M
Affirm

Benefits

Unlimited PTO

401k

Health PPO

Flexible workplace policy

Commuter benefits

Free library & education courses

Company News

GlobeNewswire
Jan 10th, 2024
Hqo Adds Symbiosy, A Smart Office Solution Developed By Hb Reavis, To The Portfolio To Transform Real Estate Experience

BOSTON, Jan. 10, 2024 (GLOBE NEWSWIRE) -- HqO, the world’s leading real estate experience platform, announced today its strategic acquisition of Symbiosy, a workspace technology created by international workspace provider HB Reavis, which offers a portfolio of smart building solutions consisting of systems integrations, IoT, and software interfaces. This acquisition further propels HqO’s growing occupier business and expands its geographical footprint, especially in European business hubs, including London, Berlin, and Warsaw. The transaction comes on the heels of the company’s recent announcement of its Series D funding of over $50 million, along with the much-anticipated launch of the HqO Real Estate Experience (REX) Platform, the first end-to-end experience solution built around the customer. HqO will continue to power HB Reavis’ portfolio of workspaces and support its growing global customer base through this strategic partnership. “Adding Symbiosy to the HqO family is the perfect fit with our vision to put people and their experiences of space at the center of the real estate industry

Commercial Observer
Oct 18th, 2023
Proptech Startup HqO Secures $50 Million Series D Funding

Koch Real Estate Investments led the raise, which the real estate experience platform says will go toward its growth.

GlobeNewswire
Oct 18th, 2023
HqO Raises Over $50M in Series D Funding to Revolutionize the Real Estate Landscape

HqO is connecting real estate to the people with the only platform built around the customer and designed to optimize the complete end-user experience....

GlobeNewswire
Jun 14th, 2022
HqO Acquires Global Workplace Employee Experience (EX) Measurement Leader, Leesman Index, Bringing 1M+ Data Points to Hundreds of Customers Worldwide

As the Global Leader in Workplace Experience, HqO Continues to Expand Critical Service Offerings to Help Improve and Enhance the Office with its...

PlaceTech
Apr 19th, 2021
Hqo receives financing of $107M

With backing from both commercial property and venture capital businesses, HqO has raised $106.9m to date.

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