Overview

IMPaCT Care provides a managed services and technology platform to deploy Community Health Workers at scale for health organizations, including payers, providers, and public health entities. It combines expert consultation, a system to hire and train CHWs from local communities, and a cloud-based platform that auto-dispatches CHWs, guides evidence-based workflows, manages caseloads, and offers real-time analytics. The approach is based on the IMPaCT model developed at the University of Pennsylvania, validated by randomized trials and shown to reduce hospital days, improve mental health and chronic disease control, and deliver cost savings versus building in-house programs. The goal is to advance health equity by expanding access to CHW-led care and improving population health outcomes through scalable, evidence-based, value-focused services and technology.