IIntrado provides cloud-based communication platforms that help organizations manage mission-critical connections across multiple channels. Its solutions enable large-scale data processing and multichannel interactions for customers in public safety, digital media, healthcare, and enterprise communications. The company offers subscription services, licensing, and professional services to deliver reliable messaging, emergency notification, and data-driven insights that help clients engage employees, customers, investors, and the media. Intrado distinguishes itself by handling high-volume, multiservice communications on a global scale and turning complex data into actionable insights, supported by governance and ethical practices. The goal is to be a trusted partner that connects people and organizations through dependable, scalable communication technologies.
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Company Size
501-1,000
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Headquarters
Longmont, CO
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1979
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Intrado and samdesk connect real-time risk detection and situational awareness to emergency communications. Planned integration will pair samdesk's risk awareness and verified alert functionality with Intrado's E9-1-1 and mass notification technology for security operations LONGMONT, CO - September 9, 2026 - Intrado, a global leader in emergency communications technology, and samdesk, a real-time risk detection and situational awareness platform, today announced an integration to connect real-time event detection with Intrado's Enterprise 9-1-1 (E9-1-1) and OneAlert(TM) mass notification platform. Connecting early awareness of a developing incident directly to the communication tools security teams already use enables them to move relevant incident information into emergency response workflows. Intrado and samdesk will attend GSX 2026, from September 14-16 in Atlanta, where both companies will be available to connect with security industry leaders and stakeholders. Attendees can visit Intrado at Booth #4514, and samdesk at Booth #3618 on the exhibition floor. Intrado brings its established emergency communications footprint and E9-1-1 capabilities to the collaboration, providing internal visibility to reveal what is happening inside a facility or campus in real time. Intrado's Emergency Routing Service (ERS) connects organizations to more than 6,000 public safety answering points across North America, helping organizations meet Kari's Law and RAY BAUM's Act requirements. OneAlert(TM) delivers mass notification and alerting across IP phones, loudspeakers, and other channels. Together, these solutions serve thousands of organizations. Samdesk brings real-time risk detection and verified alerting capabilities to the integration, offering credible incident context so security teams can detect and understand emerging incidents around their assets, people, and operations. By integrating with Intrado solutions, samdesk is expanding the role of incident alerting by connecting event awareness more directly with downstream emergency response and communication. "Security operations teams can currently only see external risks and internal 9-1-1 activity separately, but not together," said Lou Blatt, Chief Product Officer at Intrado. "Integrating samdesk's detection with ERS and OneAlert connects those perspectives, giving them the full incident picture in situations when it matters most." "Early awareness creates decision time, and that advantage becomes more valuable when credible incident context can move directly into the systems teams use to respond," said James Neufeld, CEO and founder of samdesk. "Our collaboration with Intrado connects real-time risk detection with emergency communications, helping security teams move more quickly from understanding what's happening to coordinating the right response." The initiative builds on Intrado's work in critical event management and expansion in security operations. Intrado has spent more than 47 years connecting people to help during emergencies, and this integration extends samdesk's early awareness and detection systems into the public safety ecosystem. About Intrado Intrado helps save lives and protect communities anywhere in the world. As a leading global provider of trusted emergency response solutions, Intrado improves public safety outcomes by connecting help to those in need. The company blends legacy intelligence, modern technology, and passionately dedicated people to create end-to-end solutions that are innovative, resilient, intuitive, and insightful. For more information, visit www.intrado.com. About Samdesk Samdesk is a real-time risk detection and situational awareness platform that identifies the earliest indicators of risk and delivers verified alerts and actionable summaries mapped to your people, assets, and operations. Combining proprietary AI detection with human verification, samdesk consolidates billions of raw signals into clear, context-rich insight. Each alert includes severity, geolocation, visual confirmation, source detail, and proximity to the people and assets that may be affected. This gives security, risk, and safety teams more time to assess exposure, brief stakeholders, coordinate a response, and act before their options narrow, helping organizations protect people, minimize disruption, and keep operations moving. Learn more at samdesk.io.
Intrado OneAlert(TM), now available in French, extends emergency readiness for multilingual enterprises. Canadian French interface simplifies unified emergency notifications for businesses and government organizations in francophone Canada Sep 4, 2026, LONGMONT, Colo., August 26, 2026 - Intrado Life & Safety, Inc. (Intrado), a global leader in emergency communications technology, today announced that OneAlert(TM), the unified communication platform for emergency alerts and mass notifications, is now available in French. Using the full scope of OneAlert capabilities, French-speaking and multilingual organizations across North America can centralize communication coordination with a solution purpose-built to serve speakers of Canadian French. Emergency readiness includes delivering the right message to the right people at the right time. OneAlert's French interface extends that readiness to organizations serving francophone employees, students, customers and communities. Native language functionality speeds time-sensitive updates and improves trust between these stakeholders. OneAlert centralizes mass notifications on a single platform, reducing the need for separate tools to distribute emergency and non-emergency communications. OneAlert helps organizations reach audiences through a wide range of on-premise and remote endpoints, including IP phones, IP speakers and PA systems, clocks, bells, digital signage, LED marquees, desktop and mobile devices and major PBX systems (including Cisco, CiscoBroadWorks, Mitel, SNOM, 3CX and 8x8). Alerts can be sent by SMS, email and mass outbound dialing. The platform can also layer on top of other communication systems, supplementing rather than replacing existing investments. "During an emergency, clarity and speed are everything. Multilingual support is quickly becoming table stakes rather than a nice-to-have when it comes to enterprise and public safety," said Dave Bukovinsky, VP Product Management, Enterprise at Intrado. "Offering a fully French OneAlert experience means more teams can manage alerts with greater confidence and speed, in the language they use every day." OneAlert's French interface matches the capabilities and benefits of the English version, including: * Native Enterprise 9-1-1 Integration: OneAlert connects natively with Intrado's Emergency Routing Service (ERS) to automate call routing and location management, helping organizations meet 9-1-1 direct access requirements. * Functionality across sectors: OneAlert supports enterprises with single- or multi-site campuses, including K-12 schools, universities, government agencies, healthcare, hospitality, retailers and financial institutions. * Emergency and non-emergency communications: Emergency notifications may include building evacuations, severe weather, active-threat and lockdowns, multi-location incident coordination and automated 9-1-1 call alerting. Non-emergency notifications may include shift-changes, facility announcements, after-hours motion detection alerts and routine paging across a campus or site. Intrado brings more than 47 years of experience in 9-1-1 and emergency communications to the OneAlert mass notification solution. More than 1,110 organizations use OneAlert today across more than 450,000 deployed endpoints. For more information, visit www.intrado.com/onealert. About Intrado Intrado helps save lives and protect communities anywhere in the world. As a leading global provider of trusted emergency response solutions, Intrado improves public safety outcomes by connecting help to those in need. The company blends legacy intelligence, modern technology, and passionately dedicated people to create end-to-end solutions that are innovative, resilient, intuitive, and insightful. For more information, visit www.intrado.com.
Intrado and Carahsoft partner to expand access to mission-critical emergency communications and safety Solutions for the Public Sector. Agreement provides Government, Education and public safety organizations with simplified Procurement access to Intrado's 9-1-1 and mass notification solutions. LONGMONT, Colo. and RESTON, Va., Sept. 02, 2026 (GLOBE NEWSWIRE) - Intrado, a leader in emergency communications and safety technology, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider(R), today announced a partnership. Under the agreement, Carahsoft will serve as Intrado's Master Government Aggregator(R), making Intrado's Emergency Response Services (ERS) and OneAlert(TM) platform available to the Public Sector through Carahsoft's reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, National Association of State Procurement Officials (NASPO) ValuePoint and OMNIA Partners contracts. "Organizations today face increasing expectations around emergency preparedness, employee safety and regulatory compliance," said Lance LaForest, Intrado Federal Channel Manager. "By partnering with Carahsoft and its reseller network, we are expanding access to proven emergency communications and notification technologies that help organizations protect people, improve response times and strengthen overall safety outcomes." Federal, State and Local Government agencies, educational institutions, public safety organizations and other eligible entities now have streamlined access to Intrado's solutions, helping organizations improve emergency response, enhance situational awareness and support compliance with evolving safety regulations. Intrado's ERS delivers accurate 9-1-1 call routing and dispatchable location information to support compliance with Kari's Law and RAY BAUM'S Act requirements. OneAlert provides a unified emergency notification platform that enables rapid communication across voice, SMS, desktop, mobile and integrated safety systems. Together, the two solutions form an integrated safety ecosystem spanning emergency calling, location intelligence, real-time alerts and coordinated incident response. "Carahsoft is pleased to partner with Intrado to bring its trusted emergency communications and safety technologies to the Public Sector," said Lacey Wean, Program Executive for Law Enforcement Solutions at Carahsoft. "As agencies and organizations continue to prioritize emergency preparedness, regulatory compliance and the safety of their communities, Intrado's Emergency Response Services and OneAlert platform provide critical capabilities to improve situational awareness and accelerate coordinated response efforts. Through this partnership and our reseller partners, we are making it easier for Federal, State and Local Government agencies, educational institutions and public safety organizations to procure these mission-critical solutions and strengthen their emergency response capabilities." Intrado's solutions support a broad range of Public Sector use cases, including Government facilities, higher education campuses, K-12 schools, healthcare environments and emergency management operations. Intrado's Emergency Response Services (ERS), Emergency Gateway (EGW), PSAP Link and OneAlert offerings are available through Carahsoft's SEWP V contracts NNG15SC03B and NNG15SC27B, NASPO ValuePoint Master Agreement #AR2472 and OMNIA Partners Contract #R240303. For more information, contact the Carahsoft Team at (833) 221-5529 or [email protected]. Learn more about Intrado's solutions here. About Intrado Intrado is a trusted leader in mission-critical emergency communications, delivering advanced solutions that help public sector agencies, educational institutions, and commercial enterprises protect lives, meet regulatory requirements, and improve emergency response outcomes. With 45 years of experience supporting public safety infrastructure and 911 networks nationwide, Intrado combines deep expertise in E911, NG911, and emergency notification technologies to provide a comprehensive, integrated safety ecosystem. About Carahsoft Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, we deliver solutions for Law Enforcement, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com.
Intrado integrates Emergency Routing with Webex Calling Multi-Tenant. Intrado has expanded its cloud communications portfolio with the integration of its Emergency Routing Service (ERS) with Webex Calling Multi-Tenant, giving enterprises a new option for meeting E911 compliance requirements while improving emergency response capabilities in modern work environments. Available through the Cisco SolutionsPlus Program, the integration is designed to help organizations comply with federal regulations, including Kari's Law and RAY BAUM's Act, as they migrate from legacy PBX systems to cloud-based calling platforms. The solution enables accurate routing of 911 calls to the appropriate Public Safety Answering Point (PSAP) while providing dispatchable location information for employees working across offices, campuses, homes, or other remote locations. Intrado said the service is built to support hybrid and distributed workforces, where employees increasingly place emergency calls from multiple devices and locations. According to Intrado, the integration provides enterprise-grade emergency routing, dynamic location management, and compliance capabilities while allowing Cisco to manage the cloud calling platform and Intrado to oversee emergency call routing and related services. "Organizations today need emergency communications solutions that are built for the realities of modern work," said Dave Bukovinsky, vice president of product management at Intrado. "By integrating Intrado ERS with Webex Calling Multi-Tenant, we're helping enterprises strengthen employee safety, simplify compliance with evolving E911 regulations, and improve the speed and accuracy of emergency response." The announcement further expands Intrado's support for unified communications as enterprises continue transitioning to cloud-based collaboration and calling platforms while navigating increasingly complex regulatory requirements.
Intrado named winner in Fast Company's 2026 World Changing Ideas Awards. Annual Awards Honor Breakthrough Innovations Driving Meaningful Global Impact Jun 16, 2026 LONGMONT, Colo., June 16, 2026 - Intrado is proud to announce that it has been named a winner of Fast Company's 2026 World Changing Ideas Awards for Text-to-9-1-1 AI translation. This annual recognition honors bold and transformative efforts that tackle the world's most pressing issues - from fresh sustainability initiatives and cutting-edge AI developments to ambitious pursuits of social equity that are helping mold the world. Now in its ninth year, the World Changing Ideas Awards celebrate organizations and projects that are delivering measurable impact across industries - from climate solutions and AI advancements to health, social justice, and beyond. Intrado's AI-powered Text-to-9-1-1 translation delivers real-time communication between emergency dispatchers and non-English speakers across more than 54 languages, eliminating critical response delays. Built on Intrado's cloud-native VIPER and VIPER NextGen platforms, the technology enables telecommunicators to instantly search and tag messages for quality assurance during critical situations. The solution makes advanced Next Generation 9-1-1 (NG9-1-1) capabilities accessible and affordable for public safety agencies nationwide, regardless of size or budget. This year's awards, featured on fastcompany.com, highlight 191 outstanding projects across 14 categories. A panel of Fast Company editors and reporters evaluated more than 1,500 entries based on their impact, sustainability, design, creativity, scalability, and ability to improve society. "The emergency response landscape is evolving rapidly, and public safety agencies need technology that breaks down communication barriers and saves lives," said Joe Custer, CEO of Intrado Life & Safety. "Fast Company's recognition of our AI-powered Text-to-9-1-1 translation underscores what we've seen firsthand in communities - when we eliminate language barriers, we empower telecommunicators to deliver faster, more inclusive emergency response to every caller, regardless of the language they speak." Fast Company's Summer 2026 issue (on newsstands June 23) will feature select award winners working on solutions that include geothermal energy, privacy-first cell plans, municipal grocery stores, and more. "The World Changing Ideas Awards are more than inspiration - they're a measure of real-world impact," says Fast Company editor-in-chief Brendan Vaughan. "This year's honorees are turning bold ideas into tangible solutions and addressing urgent global challenges with creativity and rigor." About Intrado Intrado helps save lives and protect communities anywhere in the world. As a leading global provider of trusted emergency response solutions, Intrado improves public safety outcomes by connecting help to those in need. The company blends legacy intelligence, modern technology, and passionately dedicated people to create end-to-end solutions that are innovative, resilient, intuitive, and insightful. For more information, visit www.intrado.com. About Fast Company Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with its sister publication Inc., and can be found online at www.fastcompany.com.
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Industries
Company Size
501-1,000
Company Stage
IPO
Headquarters
Longmont, CO
Founded
1979
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs