JJB Hi-Fi & The Good Guys is a major retailer of home entertainment and consumer electronics in Australasia. It sells a broad range of brands and products, including Hi-Fi gear, TVs, audio, DVDs, video games, CDs, cameras, computers, and more, via stores and online. It differentiates itself by offering a large selection at discount prices, convenient locations, and knowledgeable staff, supported by a long-standing pricing philosophy. Its goal is to be one of Australasia’s fastest-growing and largest home-entertainment retailers, focusing on affordable prices and strong customer service.
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Industries
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Gladstone, Australia
Founded
1974
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JB Hi-Fi, bunnings sales slide as shoppers hold out for Black Friday. David Richards | 29 Oct 2026 JB Hi-Fi has reported falling first-quarter sales across its Australian electronics and appliance businesses, joining Wesfarmers and Super Retail Group in a wave of soft trading updates that has left retailers banking on Black Friday to rescue the half. Ahead of its AGM today, JB Hi-Fi said comparable sales at its Australian electronics business fell 1.4% in the first quarter against the same period last year, while comparable sales at The Good Guys slipped 0.4%. Both results came in below market expectations. JB Hi-Fi Group shares fell 1.7% to $69.69, extending a slide that has taken the stock down about 28% from $96.25 in January. The ASX 200 Consumer Discretionary index was down 2% by late morning, its third straight session of losses. October the problem month Analysts say the key issue for JB Hi-Fi is a sharp slowdown in October as consumers delay purchases ahead of Black Friday and Christmas. The company said customers were focused on value and were increasingly buying during promotional events, amid heightened competitive activity. Suppliers report many consumers are holding back on electronics and household goods while they wait for deals. The latest numbers were broadly in line with UBS forecasts. However, analysts had expected a modest improvement to -1.1% for the rest of the half, and October's weakness now puts that at risk. New Zealand was the standout for the group, with comparable sales up 10.7% and total sales up 17.3%. Comparable sales at e&s fell 4.5%. The update comes weeks after JB Hi-Fi Group parted company with buying group NARTA. Wesfarmers blames rates and inflation Wesfarmers also flagged weaker trading, blaming elevated inflation and four interest rate rises this year for weighing on demand. "Elevated inflation and higher interest rates continue to impact demand in parts of the Australian economy and are placing pressure on household and business budgets," Wesfarmers managing director Rob Scott said. Bunnings sales growth moderated over the first three months of the financial year, continuing a trend seen since the second half of FY26. A stronger start to the quarter was offset in recent weeks by weaker seasonal and commercial sales. Analysts estimate growth slowed by about 1% across September and October. Kmart is trading broadly in line with the second half of FY26, but FY27 will carry $30 million to $40 million in costs for its new Moorebank omnichannel facility. Officeworks is steady. "Retail trading is clearly slowing" Barrenjoey analyst Tom Kierath told the AFR the updates suggested the slowdown was becoming more pronounced across discretionary retail, with trading weaker than retailers had indicated in August, when many reported resilient sales growth for the year to June 30. "Retail trading is clearly slowing, with Wesfarmers, Super Retail and JB Hi-Fi delivering softer sales updates compared with August updates. October seems especially weak, which is partly as consumers anticipate Black Friday," Kierath said. "Retailers note the recent rate hike has impacted trading." Rate pressure building The weak updates land as households brace for a fifth Reserve Bank rate rise this year at next week's policy meeting, which would take the cash rate to 4.85%, its highest level in 18 years. The RBA's hand is likely to be forced after September inflation data showed its preferred trimmed mean measure rose to 3.7%, well above the central bank's 2% to 3% target band. Black Friday bet Some observers expect a big consumer surge over Black Friday, as pent-up demand from shoppers who have held off is released. Others warn that rising unemployment and further rate rises could spook consumers and keep wallets shut through Christmas.
Champion Iron shares slump as Q2 net loss widens. Sales slump Consumer spending slump weighs on Super Retail, JB Hi-Fi Q1 sales. 3:51pm today The news: Super Retail and JB Hi-Fi have reported moderate group like-for-like sales in the first quarter, as lower consumer confidence and tighter discretionary spending weigh on the retail sector. The context: For the quarter ended 30 September, Super Retail's subsidiaries SuperCheap Auto and Rebel remained resilient, rising 2.5% and 0.3% respectively compared to the prior corresponding period. However, sales for the BCF and Macpac businesses fell 1.1% and 11.7% respectively reflecting higher fuel prices and shifting year-on-year promotional cycles, while unseasonably mild winter conditions heavily impacted Macpac. JB Hi-Fi reported a 1.4% decline in quarterly comparative sales growth within its core Australian business, while comparable sales at The Good Guys and e&s fell 0.4% and 4.5% year on year respectively. JB Hi-Fi noted that sales slowed ahead of the Black Friday and Christmas trading periods, as customers remained value-conscious and increasingly chose to defer their discretionary shopping until major promotional events. The sources: ASX, ASX Get Letter of Intent in your inbox. The biotech's outgoing chairman and former CEO in its heyday told investors at Tuesday's AGM the company needs to put the torrid year it suffered behind it. Hugo Mathers · 27 October 2026 It used to be one of the ASX's most reliable stocks. Now Cochlear is facing a class action lawsuit after a shock profit downgrade, and an onslaught of new competition. Hugo Mathers · 26 October 2026 Chief executive Anthony Attia has used his first major public appearance to warn the national exchange is being challenged by a range of new competitors. Hugo Mathers · 22 October 2026
Reolink partners with JB Hi-Fi for latest OMVI Series launch. Global smart home security brand, Reolink has launched the latest addition to its award-winning OMVI Series, which is now available across 160 JB Hi-Fi stores nationwide. The partnership with JB Hi-Fi adds to Reolink's growing Australian retail presence, alongside The Good Guys, Costco, and Bunnings Warehouse. Unveiled at IFA 2026, the OMVI 2i Ultra is an all-in-one home security solution that delivers dual-view coverage, solar charging, and SyncTrack smart tracking in a wire-free, bullet-PTZ design. Now, users can cover driveways, yards, entrances, and side spaces with fewer devices and simpler installation. "The OMVI 2i Ultra is the ideal product to feature as part of our first launch with JB Hi-Fi," Reolink vice president - Australasia, Nick Nigro said. "Whether you are a homeowner or business owner, the OMVI 2i Ultra covers a wide area while still capturing the detail up close, and because of the smart detection that runs on the camera itself, it can tell a person from a car or the family dog, meaning fewer false alarms. Now Australians can see it in stores nationwide and get expert advice before they buy." With the OMVI 2i Ultra's dual view coverage, users can view the full scene with an 8MP (4K) wide-view camera, while a 5MP (3K) pan-tilt camera simultaneously monitors another direction and tracks detected objects using SyncTrack Tracking. When the wide-view camera detects an object, the lower pan-tilt camera (355-degree pan and 55-degree tilt) maintains continuous, all-around tracking, even after the target moves beyond the wide-view camera's coverage. The auto-framing feature lets the PT cam automatically zoom in and adjust the view when it detects a target. A detachable 10,000mAh battery delivers up to six months of use on a single charge - double the battery life of comparable bullet-PT cameras. A built-in 6W solar panel featuring Reolink SolarEase technology increases charging efficiency by 26% and keeps the camera running on just 30 minutes of daily sunlight. The OMVI 2i Ultra provides on-device smart detection that identifies people, vehicles, and animals, paired with a motion-activated spotlight, dual PIR sensors, infrared and color night vision, and siren and light deterrence. Supporting up to 12 simultaneous streams, it lets users access a real-time view and two-way audio. The OMVI 2i Ultra also offers local storage, including up to 512GB microSD cards and the Reolink Home Hub series, plus Alexa and Google Assistant compatibility. All features are available without a subscription or monthly fees. The product is now available exclusively in-store at JB Hi-Fi, or online at Reolink and Amazon for RRP $429.
BREAKING NEWS: JB Hi-Fi quits NARTA after 25 years, questions raised over buying group's future. David Richards | 21 Oct 2026 The JB Hi-Fi Group has pulled the plug on its 25 year relationship with NARTA, a move that strips the buying group of its biggest member and raises serious questions about its future. In a shock joint announcement today, JB Hi-Fi Group CEO Nick Wells and NARTA CEO Michael Jackson confirmed the two organisations are parting company. The entire JB Hi-Fi Group, comprising JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and e&s, will end its NARTA membership on 31 December 2026. JB Hi-Fi and NARTA will each contact relevant suppliers over the coming weeks with details of the transition. What JB Hi-Fi said. "We'd like to thank the team and Board of NARTA for their significant contribution to the JB Hi-Fi Group over the past 25 years," Wells said. "Our relationship with NARTA has been a valued part of the Group's expansion and, as our business has continued to grow and evolve, we believe the end of 2026 is the appropriate time to conclude our membership. We thank NARTA for its support and look forward to maintaining the strong industry relationships developed over many years." What NARTA said. Jackson said JB Hi-Fi had been "a valued member and strong supporter of NARTA for more than 25 years, and we are proud of the role NARTA has played throughout that period." "Our organisations have worked alongside one another through a period of extraordinary growth and transformation, including JB Hi-Fi's expansion, acquisitions and evolution as a publicly listed retailer. Over that time, both organisations have evolved considerably, reflecting the changing scale, complexity and dynamics of the retail industry." He insisted the buying group has a future without its largest member. "NARTA remains strongly positioned for the future, supported by a diverse membership base and an expanding range of services and solutions. We will continue to represent the collective interests of our retail members, leveraging our combined scale, data and capabilities to deliver meaningful value for our members and supplier partners across Australia and New Zealand." Too big for a buying group. The exit has been a long time coming. When JB Hi-Fi acquired The Good Guys in 2016, suppliers immediately questioned whether the combined retailer still needed NARTA, with analysts telling ChannelNews at the time that the merged business could deliver better buying power on its own. A decade on, the JB Hi-Fi Group is a different beast. It posted record FY26 sales of $11.06 billion, up 4.8%, with net profit of $489.9 million. JB Hi-Fi Australia turned over $7.42 billion, The Good Guys $2.94 billion and e&s $273.1 million. That scale gives JB Hi-Fi direct negotiating muscle with suppliers such as Samsung, LG, Sony and Electrolux that few, if any, NARTA members can match. The timing is also notable. JB Hi-Fi's trading has softened, with July 2026 comparable sales down 1.4% at JB Hi-Fi Australia, 1.7% at The Good Guys and 4.0% at e&s, as supplier price rises and stock availability weigh on technology categories. Pulling all buying in house gives Wells more control over margin at a time when growth is harder to find. End of an era for e&s. The departure also closes a 61 year chapter. e&s, which JB Hi-Fi bought 75% of in September 2024, was one of NARTA's founding members when the group was established in 1965. NARTA already under pressure. The loss of JB Hi-Fi comes at a difficult time for NARTA, which has repositioned itself from a pure buying group into a retail services and data analytics business. Its 2025 accounts showed revenue falling to $35.6 million from $38.1 million, while profit before tax collapsed from $1.2 million to just $75,685. Board member and Bing Lee general manager Peter Harris described trading conditions at the time as "a perfect storm". With JB Hi-Fi gone, NARTA's remaining big name members include Bing Lee, Myer and David Jones. None comes close to JB Hi-Fi's volume. Questions for suppliers. The key questions now facing the industry: * How much of NARTA's total buying volume walks out the door with JB Hi-Fi, and what does that do to the group's leverage with suppliers? * Will suppliers maintain current terms, rebates and support programs for NARTA's remaining members once JB Hi-Fi's volume is removed? * Will JB Hi-Fi build out its own centralised buying and data operation, potentially poaching NARTA staff as it has done in the past? * Could other large members follow JB Hi-Fi out the door, or will NARTA move to recruit new members to rebuild scale? ChannelNews has sought further comment from both NARTA and JB Hi-Fi.
JB Hi-Fi faces class action over claims it sold worthless warranties on countless electrical items. Millions of Australians could be eligible for compensation, and more retailers could soon be feeling the heat. By Jackie Quist Ask 7NEWS anything What is the current status of the JB Hi-Fi class action in the Supreme Court? Which other retailers might face similar warranty lawsuits? Why did Maurice Blackburn allege JB Hi-Fi's warranties were worthless? Eight million Australians could be in line for compensation from JB Hi-Fi over claims it sold worthless warranties to customers. The retail giant is fighting back against the allegations in a Supreme Court class action showdown. WATCH THE VIDEO ABOVE: JB Hi-Fi faces class action over worthless warranties JB Hi-Fi is accused of upselling extended warranties on countless electrical items including TVs, fridges, laptops and phones. "Our case against JB Hi-Fi alleges that they created and sold warranties that provided the same rights that people already have for free," Maurice Blackburn class actions lawyer Vavaa Mawuli said. JB Hi-Fi is fighting the claim, saying it will vigorously defend allegations that it sold junk protection and that it engaged in misleading and deceptive conduct. Class action barrister Rachel Doyle alleges "JB Hi-Fi was unjustly enriched... taking money for a piece of paper worth nothing". "They called it extended care and extra care, suggesting that it had longer cover or additional benefits," Mawuli said. Customers have expressed frustration with the warranties. JB Hi-Fi isn't the only retailer spruiking these extended warranties and, depending on the outcome of this case, a similar action against Harvey Norman could follow. "Australians are actually quite well protected by our consumer law, but a lot of us don't realise it," Canstar's Eden Radford said. Anyone who bought an extended warranty between January 2011 and December 2023 is automatically included in the class action lawsuit and, if it is successful, could be eligible for compensation.
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Industries
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Gladstone, Australia
Founded
1974
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs